Observability Engineer (Dynatrace and Splunk)
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Pay Rate: $73.80/hour, depending on experience
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Contract Length: 1 Year
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Location: Calgary, Alberta
Raise is currently hiring an Observability Engineer (Dynatrace and Splunk) on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is a major Canadian airline.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The Senior Observability Engineer Contractor is to join our client's Enterprise Monitoring team. In this fast-paced role, you will be a key driver in executing a major, high-visibility Event Management and Observability project. Partnering closely with internal teams and vendor Subject Matter Experts (SMEs), you will design, plan, implement, and optimize a next-generation monitoring solution. This is a highly collaborative role requiring seamless partnership across Data Analytics, Digital, Cybersecurity, Architecture, Infrastructure, and Product Engineering to deliver holistic, enterprise-wide monitoring solutions.
Responsibilities
- Solution Design & Implementation: Partner with key stakeholders to design, architect, and implement robust monitoring solutions primarily focused on Dynatrace and Splunk.
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Service Onboarding: Lead and accelerate the onboarding of critical enterprise services into the new observability platform.
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Automation Strategy: Drive efficiency by designing and deploying automation strategies for infrastructure provisioning and monitoring configuration.
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Strategic Alignment: Provide operational support and design recommendations that actively advance ’s 5-year Observability Maturity Roadmap.
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Cross-Functional Collaboration: Translate complex technical requirements into actionable project deliverables while working alongside diverse engineering and business teams.
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Documentation: Create clear, high-quality technical documentation to ensure long-term operational success and seamless knowledge transfer.
Qualifications
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5+ years of administrator-level experience with Dynatrace, including hands-on implementation experience in complex environments managing greater than 2500 components.
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3–5 years of strong automation experience utilizing Terraform and Ansible (ideally within a monitoring, DevOps, or Site Reliability Engineering context).
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3–5 years of experience managing observability and monitoring frameworks in a complex, 24/7 mission-critical production environment.
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Advanced Monitoring Capabilities: Demonstrated proficiency in:
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Application Performance Monitoring (APM)
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Synthetic Transactions
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Business Process Monitoring
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Service Map Design
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Nice-to-Have Skills & Experience
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Complementary Toolsets: Experience with Splunk, SolarWinds, Grafana, and Prometheus.
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ITOM & ITSM: ServiceNow ITOM implementation experience, with a strong preference given to those who have built or managed Dynatrace-to-ServiceNow integrations.
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Cloud & Infrastructure: Hands-on experience with VMware, Azure IaaS, Azure PaaS, and Azure Kubernetes Service (AKS).
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SRE Principles: Practical knowledge of Site Reliability Engineering practices.
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Industry Context: Previous experience working within airlines or other highly regulated, mission-critical industries.
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Soft Skills & Core Attributes
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A true team player with a "jump in and help where needed" attitude.
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Excellent interpersonal skills with the ability to bridge communication gaps between heavily technical teams and project stakeholders.
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Thrives in a dynamic, fast-paced corporate environment.
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Education and Certifications
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A bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related technical field is the standard benchmark.
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Nice to have certifications: Dynatrace Certified Associate, Dynatrace Certified Professional, HashiCorp Certified: Terraform Associate, Microsoft Certified: Azure Solutions Architect Expert or Azure DevOps Engineer Expert, Splunk Core Certified Power User or Splunk Enterprise Certified Admin, ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS - ITOM)
Additional information
Our client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager who worked with you on Recent Projects that relate to this role. Ask them to provide a Quick Endorsement - testimonial in point form of your accomplishment/value added) to highlight your skills for this role
Looking for meaningful work? We can help!
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or any other Raise job posting (or have any other questions), please contact us at +1 800-567-9675 or [email protected].
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