About Us:
SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service, and extended stay hotels across Canada. The company manages hotels operating under major franchise brands, such as Marriott and Hilton.
Position Title: Food and Beverage Bartender
Department: Food & Beverage
Location: Delta Hotels By Marriott Halifax Downtown, NS
Reports To: Food & Beverage Services Manager
Employment Type: Hourly Full-Time
General Overview:
This front-line position is an excellent opportunity for someone with strong customer focus. Our colleagues work to provide the highest level of service in a knowledgeable, professional manner while striving constantly to exceed guest expectations. Reporting to the Manager the primary areas of focus for this position are:
Key Responsibilities:
- Embrace the hotel’s Food and Beverage Standards and its Vision, Mission, and Values.
- Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently, and politely to all requests.
- Contribute to the overall financial success of the Food and Beverage department through suggestive selling, up-selling, breakage/equipment control, and accurate financial reporting
- Ensure cleanliness of the front and back of the house and ensuring the safety of guests
- Perform opening/closing duties such as preparing tables, stocking stations
- Prepare beverage orders for guests and serve in a responsible manner
- Serve guests with full knowledge of all menu items.
- Bus and reset tables as required
- Help create a positive work environment through teamwork and cooperation with peers and team leaders.
- Actively participate in monthly departmental communication meetings.
- Contribute to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire safety training, and working in a safe manner.
- Accountable for a cash float and proper settlement procedures for bills.
- Provide the highest level of service in a knowledgeable, professional manner.
Other Abilities, Skills and Competencies:
- Must be of legal age to serve alcohol
- Minimum of 1-year bartending and serving experience is required.
- Knowledge of wine service is an asset
- Responsible Beverage Server Certificate
- Demonstrates exceptional guest service skills with a passion to continually anticipate and exceed expectations.
- Exceptional interpersonal, communication, and organizational skills and a keen eye for detail are essential.
- Able to organize job tasks efficiently, be thorough and exact with details, provide quality guest service
- Reliable and flexible to work varied shifts (Days, evenings, weekends, and holidays)
- Capable of handling a physically demanding workload, including lifting, or standing for long periods of time
- Friendly, energetic, enthusiastic individual with a neat, professional appearance
- Previous cash handling experience is an asset and a working knowledge of Maitre D’ is an asset
Working Conditions:
Able to meet the physical requirements of the role, including standing for extended periods and lifting up to 25 lbs.
Additional Information:
- Shifts: Flexibility to work various shifts including mornings, evenings, weekends, and holidays
Availability:
- Full-Time: 25–40 hours/week
- Rate of Pay: $17.69 – $18.69 per hour, plus eligibility to receive tips
If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you!
SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.
SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Notice to potential job applicants:
If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.
