royal hotel Jobs

Bilingual Royal Service Agent (Part-Time)
FAIRMONT —Ottawa, ON
- $25.07 an hour
- Part-time
- Bilingual
- Hotel
- POS
Quick apply
5d
Front Office - Switchboard Operator
FAIRMONT —Banff, AB
- $20.18–$25.65 an hour
- Contract
- English
- Hotel
- High school diploma or GED
- Dental care
- Vision care
Quick apply
5d
Relief Guest Relations Manager, Full-Time
FAIRMONT —Vancouver, BC
- $32.62–$34.76 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Commuter benefits
- Dental care
Quick apply
5d
Experienced Dishwashers
Royal Ashburn Golf Club —Ashburn, ON
- $17.20–$19.00 an hour
- Temporary
- Hospitality
- Sanitation
- Cooking
Quick apply
6d
Submarine Technical Training SME
CAE Inc. —Halifax, NS
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
Royal Scot Hotel & Suites, Trademark Collection by Wyndham - Housekeeping Supervisor
Royal Scot Hotel & Suites —Victoria, BC
- From $22 an hour
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Royal Scot Hotel & Suites, Trademark Collection by Wyndham - Housekeeper
Royal Scot Hotel & Suites —Victoria, BC
- $21 an hour
- Part-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
Associate Director, Real Estate
Royal Bank of Canada —Vancouver, BC
- Full-time
- Microsoft Excel
- Finance
- Master's degree
12d
Executive Pastry Chef
FAIRMONT —Toronto, ON
- $90,000–$110,000 a year
- Full-time
- Cooking
- Hotel
- High school diploma or GED
Quick apply
Finance Manager
MGA I Michael Green Architecture —Vancouver, BC
- $90,000–$140,000 a year
- Full-time
- Engineering
- Finance
- Supervising experience
Quick apply
4d
Director, Practice Operations
MGA I Michael Green Architecture —Vancouver, BC
- $125,000–$145,000 a year
- Full-time
- Project management
- Contracts
- Business
Quick apply
Pediatrics
Northern Health —Dawson Creek, BC
- From $350,000 a year
- On call
- Hotel
Orthopaedic Surgery
Dawson Creek & District Hospital —Dawson Creek, BC
- From $400,000 a year
- Full-time
- Hotel
Orthopedic Surgery
Northern Health —Dawson Creek, BC
- From $400,000 a year
- Full-time
- Hotel
Obstetrics & Gynecology
Northern Health —Prince George, BC
- $4,670 a month
- On call
- Nursing
- Medicine
- Doctoral degree

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Experienced Dishwashers
Royal Ashburn Golf Club —Ashburn, ON
Adhere to restaurant or hotel policies regarding cleanliness and hygiene practices. Previous experience in a restaurant, hotel, or food service environment is…
$17.20–$19.00 an hour
Quick apply
6d
Executive Pastry Chef
FAIRMONT —Toronto, ON
In this role, you will design and execute our pastry program while overseeing day-to-day business, including production, quality control, staffing, and the VIP…
$90,000–$110,000 a year
Quick apply

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Bilingual Royal Service Agent (Part-Time)

FAIRMONT
Ottawa, ON

Quick apply

Job details

Part-time
5 days ago

Skills

Bilingual
POS
Computer skills
Guest services
Phone etiquette
Smart Serve

Full job description

Company Description

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Royal Service Agent (Part-Time).

What is in it for you:

Wonderful company culture - our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Full rate of pay of $25.07/hour

Job Description

Reporting to the Royal Service & Loyalty Manager, responsibilities and essential job functions include but are not limited to the following:

Consistently offer professional, friendly and engaging service to our internal and external guests
Process all external and internal calls either by redirecting calls or assisting the caller
Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
Have a sufficient working knowledge of all departments
Serve as a liaison for Guests requiring information relating to all aspects of the hotel
Deliver and program wake up calls for guests
Send Secure Pay forms upon request
Maintain and ensure all guestroom telephones are in operating condition
Responsible for organizing daily amenity report and same day amenity requests
Take in-room dining food & beverage orders
Take dining reservations for our restaurants and answer questions regarding menu items and special dining events in an informative and helpful way
Create bills and post to guest accounts
Maintain proper telephone etiquette at all times
Have full knowledge of the hotel’s emergency procedures
Follow department policies, procedures, service standards and safety policies
Assist in the training of new colleagues
Other duties as assigned

Qualifications

Available to work overnight shifts
Fluent in both official languages
Previous related experience
Previous Point of Sale system experience preferred
Must have Smart Serve certificate
Food and Beverage experience is a strong asset
Ability to function effectively in emergency situations
Must possess outstanding guest services skills
Highly responsible and reliable
Must have excellent telephone manners and experience
Strong familiarity with computers - Must be able to type 40+ words per min
Strong team player and self-reliant

Additional Information

Physical Aspects of Position (include but are not limited to):

Sitting throughout shift and occasional lifting and carrying up to 20 lbs

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

Bilingual Royal Service Agent (Part-Time)

Front Office - Switchboard Operator

Relief Guest Relations Manager, Full-Time

Experienced Dishwashers

Submarine Technical Training SME

Royal Scot Hotel & Suites, Trademark Collection by Wyndham - Housekeeping Supervisor

Royal Scot Hotel & Suites, Trademark Collection by Wyndham - Housekeeper

Associate Director, Real Estate

Executive Pastry Chef

Finance Manager

Director, Practice Operations

Pediatrics

Orthopaedic Surgery

Orthopedic Surgery

Obstetrics & Gynecology

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