About ConnexionWorks
ConnexionWorks is a hub for entrepreneurial and business excellence in the Saint John Region. Our mission is to empower entrepreneurs to succeed by providing an inclusive ecosystem of partners, mentors, and programs that accelerate growth through experiential learning and practical application.
Position Purpose
The Program Delivery Coordinator plays a critical role in delivering high-impact entrepreneurship programming. This position is responsible for facilitating programs, coaching entrepreneurs, coordinating mentorship opportunities, and supporting community engagement initiatives.
This role requires a highly capable individual who can independently lead program delivery, effectively teach and coach entrepreneurs, and ensure participants progress from idea to execution. The Coordinator reports directly to the Program Director/Supervisor.
Key Responsibilities
1. Program Development, Delivery & Facilitation (≈ 60%)
- Design, develop, and deliver entrepreneurship programs (e.g., Business Immigrant Essentials (BIE), MVP, workshops, and other initiatives).
- Facilitate engaging in-person and virtual sessions for groups (3–20 participants).
- Lead curriculum delivery using practical frameworks (e.g., Lean Canvas, Business Model Canvas).
- Coordinate and host guest speakers and experiential learning activities.
- Monitor participant progress and ensure program objectives and outcomes are achieved.
- Continuously improve program content based on feedback and results.
- Track/Record program key performance indicators.
2. Mentorship & Coaching (≈ 20%)
- Provide one-on-one and group coaching to entrepreneurs at various stages.
- Support participants in business planning, validation, and growth strategies.
- Coordinate and manage mentorship opportunities with community partners.
- Act as a trusted advisor, motivator, and accountability partner for participants.
3. Community Engagement & Entrepreneurship Programming (≈ 10%)
- Collaborate with community organizations to promote entrepreneurship.
- Deliver workshops and presentations to diverse audiences.
- Build and maintain relationships within the regional entrepreneurial ecosystem.
4. Event Coordination (≈ 10%)
- Support planning and execution of events such as Pitch Nights, Job Fairs, networking events, and workshops.
- Ensure events are well-organized, engaging, and aligned with program goals.
5. Administration & Technology
- Prepare program materials, reports, and participant documentation.
- Track program performance and participant outcomes.
- Utilize and manage digital tools including: Advanced Microsoft Excel (essential), HubSpot (CRM), Canva (presentations/materials), QuickBooks, Wix, and other platforms as needed.
Qualifications & Requirements
Education
- Bachelor’s degree in Business, Entrepreneurship, or a related field (required)
- Master’s degree in Business or a related discipline (strongly preferred)
Experience
- Proven experience in entrepreneurship (startup, business ownership, or side venture) required
- Experience teaching, training, or facilitating groups required
- Experience coaching or mentoring entrepreneurs or professionals strongly preferred
- Experience designing or delivering structured programs or workshops
Core Competencies
- Strong facilitation and instructional skills (both in-person and virtual)
- Client service and team player skills (willing to step in and help others if required)
- Ability to coach and guide entrepreneurs with practical, real-world insight
- Advanced proficiency in Microsoft Excel (data tracking, reporting, analysis)
- Strong organizational, time management, and prioritization skills
- Excellent communication and interpersonal abilities
- High level of accountability and ability to work independently
- Adaptability and problem-solving in a fast-paced environment
- Passion for entrepreneurship and community building
- Public speaking experience in both private and public settings.
Technical Skills
- Advanced Microsoft Excel (mandatory)
- Familiarity with CRM systems (e.g., HubSpot)
- Experience with presentation and design tools (e.g., Canva, PowerPoint)
- General comfort with adopting new technologies and platforms
Working Conditions
- Full-time, salaried position
- Standard hours: 9:00 AM – 5:00 PM
- Flexibility required to work evenings for program delivery (occasionally weekends)
- In-office, in-person facilitation and program delivery
- Three weeks of annual vacation
Additional Requirements
- Successful background check and vulnerable sector check
- Ability to manage multiple programs and responsibilities simultaneously
- Commitment to delivering high-quality programming and measurable outcomes
- Must have previous experience owning, operating, or managing a business, with a strong understanding of the entrepreneurial journey and the challenges faced by small business owners.
What Success Looks Like
- Programs are delivered on time, effectively, and at a high standard
- Participants demonstrate measurable progress in their business journey
- Strong engagement and satisfaction across programs and events
- Accurate and timely reporting of program data and outcomes
- Positive relationships with participants, mentors, and community partners
Job Type: Full-time
Benefits:
- Casual dress
- Company events
- Extended health care
- Flexible schedule
- On-site parking
Work Location: In person
