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Fresh Clerk

Community Natural Foods
Calgary, AB

Apply Now

Job details

Full-time

Skills

Computer operation
Sales
Customer service
High school diploma or GED
Organizational skills
Computer skills
Retail sales
Time management

Full job description

Fresh Clerk must possess strong time management skills and positive personalities and the passion for the fresh and healthy foods in our markets and cafes. The Fresh Clerk will help to merchandise to ensure high visual appeal and stand out quality. Additionally, the Fresh Clerk will interact with all customers to ensure that customers are able to have the best possible shopping experience while in store including having their questions heard and answered, and by hearing stories about the farmers and vendors that we work with.

Work Performed

Product Handling

Ensure that best practices are used when handling product to ensure customer safety and satisfaction
Adhere to safety protocol with use of knives and equipment
Takes timely action to ensure that products are merchandised to the store floor whenever available
Uses daily procedures to ensure that work is completed efficiently
Ensure product is rotated, following FIFO (First In First Out) and both product and tags are properly displayed
Following discounting procedures
Filling assigned sections as needed
Clean coolers, shelves, equipment and merchandising materials and maintain tidy work areas in the back room and the sales floor ensuring all waste is properly disposed of.
Other duties as required

System Utilization

Ensure adherence to the correct utilization of all Community Natural Foods systems
Proper utilization of technology and apps
Support the implementation of new systems as needed to ensure that products are handled effectively
Other duties as required

Customer Service

Greet and engage with customers in accordance with their interest, being attentive to their needs
Communicate with customers with high level of professionalism and with a positive and friendly nature
Answer customer questions, and when answer is unknown work with customer to find a solution/answer
Manage and resolve customer complaints effectively and understand when a situation requires a manager's intervention.
Communicate sales and promotions, make sales referrals, cross-sell and introduce new products and support promotion of in-store events
Other duties as required

Supervision Received

Reports to the Fresh Manager with a low degree of independence; daily supervision provided by Fresh Supervisors; work is reviewed in terms of achievement of daily goals and application of knowledge, skills, abilities and attitude

Qualifications

High School diploma preferred
1-2 years of retail experience
Knowledge of the Natural Foods Industry and its products
High care for product integrity and proper product handling
Strong organizational skills
Self-motivated
High initiative and willingness to communicate concerns directly
Computer knowledge and technical aptitude
Customer service skills
Friendly, positive attitude and high energy
Attentive and detail oriented
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Proven time management skills
High personal ethics and integrity
Ability to work well under pressure and Dependability
Product knowledge and sales skills

Apply Now

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