Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Position Purpose summary:
The priority of the Residential Care Worker is to ensure professional, safe and structured support to our clients in the Kingston Harbour Light program. The Residential Care Worker will behave professionally and courteously at all times, presenting a positive impression of Kingston Harbour Light to both the public and the clients living within the facility. The RCW will document accurately and appropriately all contacts with clients and members of the public, and ensure the safety of the environment at all times.
RESPONSIBILITIES AND ACTIVITIES
To monitor activities of clients as required
To provide any requested information, assist with Client orientation to guidelines and schedules
To oversee and assist with supervision of clients during daily tasks, as needed
To provide support, assistance & encouragement to clients
Perform all daily client documentation in EMHware as required and maintain log Book entries, sign Out Sheets, visitor information and other required forms
Ensure Correctional Services Canada (CSC) compliance as it relates to offender whereabouts, community check ins, alignment with offender community supervision orders, documentation and policy
To make necessary referrals to other staff as needed
To make public announcements for clients or staff as necessary
To conduct scheduled rounds of all areas of property and be familiar with all required fire, health and safety measures and procedures. Supervise fire evacuation and safety procedures during shift
To conduct client room inspections as required
To monitor client activities in smoking Area as required
To take client attendance at scheduled activities as required
To ensure that clients’ late-night snack is made available at scheduled time
To provide accurate and timely conduct reports on client activity to Program Coordinator
To answer the telephone, routing calls to appropriate department(s) and staff
Participation in required oversight of clients as directed by the Funder
To check pockets, packages and bags of clients returning from off-property activities
To attend all seminars, training sessions or staff meetings as required
Complete other tasks as required
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.
EDUCATION AND EXPERIENCE QUALIFICATIONS:
Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Ability to provide an original copy of a Protected B Clearance that is satisfactory to The Salvation Army, in its sole discretion, is required.
Education, Qualifications and Certifications:
Diploma in one of the Human Services professions
Basic First Aid/CPR Certification is an asset
Alternate combinations of education and experience may be considered
Experience and Skilled Knowledge Requirements
Documentation skills in in a computerized format, knowledge of EMHware would be considered an asset
Keyboarding and demonstrated knowledge of Microsoft Office applications as well as email and internet applications
Networking, referrals and strong knowledge of resources
Knowledge and experience with concurrent disorders
Knowledge of culturally competent practices
Knowledge and experience with CSC and working with offenders
Awareness and experience with marginalized and vulnerable populations
Proficient in English language, second language an asset
Skills and Capabilities:
Deal tactfully and courteously with clients, public, volunteers and staff
Demonstrate a high level of integrity, sound judgment and ability to maintain confidentiality
Ability to follow direction and work in a team environment
Ability to identify gaps in knowledge and focus on continuous learning in coordination with supervisor
CRITICAL RELATIONSHIP MANAGEMENT
Program Coordinator, counsellors & staff within agency, outside agencies.
MANAGERIAL/Technical Leadership RESPONSIBILITY:
WORKING CONDITIONS:
Office setting, long periods standing, climbing stairs, using computer, phone systems
Little to no travel
Compensation:
The target hiring range for this position is $18.63 to $18.63 with a maximum of $18.63.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
