edmonton, ab technical support Jobs – 64 Openings This Week

Assistant Accessible Technology & AI Learning
Canadian National Institute for the Blind —Edmonton, AB
- $15 an hour
- No university degree
- AI
- Communication skills
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13d
Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- $44,000–$46,000 a year
- Full-time
- Bilingual
- English
- Windows
- Disability insurance
- Dental care
Quick apply
7d
Senior System Administrator
ARC Business Solutions —Edmonton, AB
- Overtime
- Azure
- Heavy lifting
- Continuous improvement
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Procurement Specialist (IT) - Senior
Recutify Inc. —Edmonton, AB
- Full-time
- Remote
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Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue
Compugen Inc —Canada
- $23–$26 an hour
- Hybrid work
- Bilingual
- Computer Science
- Software troubleshooting

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Customer Service Representative
DSL Ltd. —Edmonton, AB
Ability to listen attentively, ask probing questions, and to use information provided by customers to tailor responses and actions to meet the customers'…
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20h
Inside Sales Representative
Liftex, a division of Brunswick Lift Rentals —Edmonton, AB
In this customer‑facing role, you will act as a key point of contact for customers, providing rental and sales solutions, processing orders, and ensuring a…
$25–$35 an hour
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10d

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Technical Customer Support Specialist
Nestmed —Toronto, ON
Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA).
$80,000–$90,000 a year
10d
Call Centre - Customer Support
Jonas Software —Markham, ON
Accounting degree and/or experience preferred. Report to the Team Lead for daily direction and the Support Manager for administration:
$55,000 a year
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Assistant Accessible Technology & AI Learning

Canadian National Institute for the Blind
Edmonton, AB

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Job details

13 days ago

Skills

AI
Assistive technologies
Communication skills
Time management

Full job description

Position Title: Assistant Accessible Technology & AI Learning

Reports To : Senior Manager, Programs and Operations

I. Scope and summary of primary responsibilities
This position will support the delivery, coordination, and expansion of accessible technology and AI programming for youth and adults who are blind or partially sighted. The student will gain hands-on technical experience, develop communication and problem-solving skills, and participate in community service delivery that directly improves inclusion for equity-deserving groups. The role aligns with our organizational mandate to increase digital literacy, reduce barriers to participation, and strengthen community capacity.

II. Essential functions

Assistive Technology & Digital Skills Support

Provide client-facing support for adaptive and assistive technology devices.
Assist participants in learning to use mainstream accessible technology and other tools (screen readers, magnification, speech-to-text).
Troubleshoot technical issues and provide digital problem-solving solutions.
Develop accessible digital guides, tutorials, and learning resources to assist Program Lead.

AI Literacy & Program Support

Participate in AI-related pilot projects, helping participants interact with AI tools in a learning environment.
Support AI data collection, labeling, and preparation for machine learning projects.
Assist in documenting AI project outcomes, participant feedback, and usability observations.
Learn practical applications of AI and foundational AI skills in real-world programming contexts.

Program Coordination & Digital Administration

Assist with program registrations, scheduling, and participant communications using digital platforms.
Assist with program logistics, volunteer coordination, and evaluation reporting.
Maintain digital records in Salesforce and other databases, ensuring accurate data tracking and analysis.

Community Engagement & Technology Outreach

Support accessible technology workshops, AI literacy sessions, and digital skill-building activities.
Assist in outreach to community partners to expand technology access and program participation.
Promote digital inclusion through social media, newsletters, and accessible online communications.

III. Qualifications

Knowledge and Skill Requirements

Proven time management, planning, coordinating and organization skills.
Strong interpersonal and diplomacy skills.
Able to multi-task, manage multiple projects with strong attention to detail.
Maturity and sensitivity when working with the needs of persons who are blind or have low vision.
Ability to organize and prioritize workload demands within strict time constraints.
Must be organized, self-motivated, flexible and adaptable.

Experience and Education

Certificate or diploma in a related field or equivalent experience.
1-2 years of experience within a charity/not-for-profit organization or comparable role.
Knowledge of adaptive technology is an asset.
Personal or professional experience relating to blindness and vision loss is considered an asset.

Work environment

CNIB is committed to accommodating applicants with disabilities and will work with applicants requesting accommodation at any stage of the hiring process

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Refine Your Search

technical support jobs in edmonton, ab

Assistant Accessible Technology & AI Learning

Help Desk Technician - Level 1 (Bilingual - English/French)

Senior System Administrator

Procurement Specialist (IT) - Senior

Bilingual Service Desk Analyst - Analyste du bureau de service Bilingue

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