columbus logistics project engineering Jobs – 64 Openings This Week

Account Service Manager- Toronto (CN Bilingual)
Geekplus America Inc —Markham, ON
- Full-time
- Remote
- Bilingual
- Customer service
- Engineering
Quick apply
Bilingual Sales Operations Coordinator - Chinese/English
Avantier Inc. —Toronto, ON
- $50,000–$70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
2d
Senior Sales Manager
entogo inc. —North York, ON
- From $90,000 a year
- Full-time
- Hybrid work
- Sales
- High school diploma or GED
- Business development
- Profit sharing
Quick apply
DZ Driver – Local Routes (No Overnight Shifts)
Gatik AI —Ajax, ON
- Weekends as needed
- Customer service
Quick apply
Site Superintendent
Gottardo Group of Companies —Aurora, ON
- Full-time
- Hotel
- Project management
- Construction
Quick apply
Project Superintendent (Geotechnical Construction)
Canada Geo-Solutions, Inc. —Canada
- $100,000–$150,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Disability insurance
Quick apply
Senior Developer
Viewpoint Logistics Software Solutions Inc. —Markham, ON
- From $80,000 a year
- Full-time
- Azure
- DevOps
- Java
- Disability insurance
- Dental care
Quick apply
7h

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Logistics and Operations Coordinator
Gemtec Wall & Ceiling Systems Ltd. —Markham, ON
Clean driver's abstract. Identify and resolve delivery issues before they impact project schedules. Maintain delivery documentation and vehicle inspections.
Up to $80,000 a year
Quick apply
3h
Construction/Renovation Project/Site Coordinator
Sky Contracting Inc —Oakville, ON
Maintain thorough project documentation, including contracts, change orders, and project records. Provide leadership and direction to project teams.
$42,000–$55,000 a year
Quick apply

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Project Coordinator
MIRMIL PRODUCTS —Campbellford, ON
Identify and secure resources and develop strategies to meet all change orders. Provide updates and ongoing analysis of each project to the leadership team.
From $50,000 a year
Project Coordinator
Mirmil Products —Campbellford, ON
Identify and secure resources and develop strategies to meet all change orders. Create and maintain in accurate detail all project documentation including,…
From $50,000 a year
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Account Service Manager- Toronto (CN Bilingual)

Geekplus America Inc
Markham, ON

Quick apply

Job details

Full-time

Skills

Bilingual
Customer service
Engineering
English
Chinese
Communication skills

Full job description

Geek+ is a global leader in robotic solutions for logistics. We develop Autonomous Mobile-Robot (AMR) solutions to realize flexible, reliable, and highly efficient automation for warehouses and supply chain management by automating various laborious tasks like picking, moving, and sorting. We've led the global AMR market share for three consecutive years, being declared the world's no.1 AMR leader. (Source: Interact Analysis). The North American headquarters in Atlanta, Georgia will continue to power our growth in Canada, United States and Mexico.

To meet the demand for its solutions we are looking to add a talented and driven Service Project Manager to our team.

Life at GeekPlus

Plain and simple, we’re a team of geeks who love technology and teamwork. We work together to meet any customer needs; we celebrate our wins and learn from our misses. The only thing better than seeing customer operations improved by our technology, is seeing it happen at scale! We are biased to action, getting it done and thinking differently about how we apply technology. We support each other and we’re empowered to win. Our strength comes from our different backgrounds and perspectives.

Responsibilities:

Customer Interaction:

Respond to customer inquiries via phone, email, or chat. Provide prompt and accurate information regarding services, product functionality, new requests and troubleshooting.
Serve as the first tier of response to customer escalations (S1 S2) and complaints. Drive continuous improvement in the service level provided to customers.
Support customers on various project requests, such as spare part demands. Offer prompt services to customers and manage business processes accordingly.

Issue Resolution:

Act as the first line of defense in communication with customer issues. Monitor and drive project issue closure, lead regular reviews with customers.
Escalate complex problems to the relevant technical teams while maintaining communication with the customer.

Feedback and Reporting:

Collect customer feedback and report on common issues or potential improvements. Collaborate with technical and development teams to enhance product functionality and customer experience.
Monitor Project Service Coverage % (Out of Service %) through regular catchup meetings, post-mortem reviews, and lessons learned sessions.
Help draft RCA and CR documents by gathering information from the technical support team, IT operations, and system engineering team. Ensure issue resolution through obtaining RCA and CR signatures from all parties.

Team Collaboration:

Work closely with sales, technical support, and operations teams to provide cohesive customer support.
Contribute to team meetings and share insights on customer interactions and trends.

Financial Management:

Own the profit and loss of accounts/projects/customers/programs, managing income and cost to drive departmental revenue and profit.
Promote service sales, including but not limited to: service parts, annual service products, system change requests, system improvements, and on-demand services.
Ensure order delivery, invoicing, and track payment collections.

Qualifications:

Minimum 2 years in customer service, preferably in a technical, engineering, software or automation-related field.
Strong communication and interpersonal skills.
Ability to diagnose and resolve basic technical issues.
Familiarity with Ticket systems and practices.
Customer orientation and ability to adapt/respond to different types of characters.
Bilingual in both Chinese and English.

GeekPlus is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Quick apply

Refine Your Search

logistics project engineering jobs in columbus

Account Service Manager- Toronto (CN Bilingual)

Bilingual Sales Operations Coordinator - Chinese/English

Senior Sales Manager

DZ Driver – Local Routes (No Overnight Shifts)

Site Superintendent

Project Superintendent (Geotechnical Construction)

Senior Developer

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