Associate Consultant-ERC
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Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
At Genpact, we work at the intersection of deep domain expertise and operational excellence to help global banks strengthen their payment controls and combat financial crime. As the industry transitions to ISO 20022, MX messages are becoming the backbone of wire payment processing and fraud detection. We are looking for a subject-matter expert who understands MX data content from a business and operational lens—not a technologist—to support fraud strategy and rule design.
Inviting applications for the role of MX Payments Business Analyst – Fraud, we are seeking an experienced payments professional with strong hands-on exposure to ISO 20022 MX wire messages. You will partner closely with Fraud Operations, Financial Crime, and Compliance teams to identify critical MX data elements used to detect, investigate, and prevent wire payment fraud.
Location: Toronto (Hybrid)
Responsibilities
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Act as a subject-matter expert on ISO 20022 MX wire payment messages (e.g., pacs.008, pacs.009, pain.001) with a strong focus on business meaning and data content.
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Advise Fraud and Financial Crime teams on which MX fields and attributes are critical for fraud detection, monitoring, and rule creation.
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Translate fraud risk typologies (e.g., mule activity, sanctions evasion, beneficiary fraud) into actionable data requirements using MX message content.
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Support the design and enhancement of fraud rules by identifying mandatory, optional, and conditional MX fields relevant to wire payments.
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Provide operational insights into wire payment lifecycle, exception handling, investigations, and repair processes within an MX-enabled environment.
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Analyze MX message samples to assess data completeness, quality, and usability for fraud monitoring and alerting.
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Partner with Fraud Strategy, AML, and Compliance stakeholders to ensure MX data usage aligns with regulatory expectations and internal risk policies.
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Document MX field definitions, business interpretations, and fraud relevance in a clear, business-consumable manner.
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Support migration or coexistence initiatives from MT to MX from a fraud and operations perspective (business impacts, data gaps, control changes).
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Participate in workshops and working groups to explain MX message structures to non-technical fraud and operations users.
Qualifications we seek in you!
Minimum Qualifications
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Bachelor’s degree in Finance, Business, Economics, or a related field.
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4+ years of experience in wire payments operations, payments transformation, fraud operations, or financial crime within a banking environment.
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Strong hands-on expertise with ISO 20022 MX messages, specifically wire payment messages and their business data elements.
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Deep understanding of MX data content, field usage, optionality, and payment party structures (ordering customer, beneficiary, intermediaries).
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Proven experience supporting or advising fraud detection, payment investigations, or financial crime teams from a business perspective.
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Strong knowledge of end-to-end wire payment processes, including initiation, screening, exception handling, and investigations.
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Ability to communicate complex MX concepts in clear, non-technical language to fraud and business stakeholders.
Preferred Qualifications / Skills
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Direct experience working with Fraud Rules Engines, Monitoring Systems, or Payment Screening tools (business usage, not configuration).
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Strong understanding of common wire fraud typologies and how payment data is applied in detection scenarios.
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Experience supporting ISO 20022 migration programs from a business, operations, or fraud lens.
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Experience working in regulated banking environments with AML, Sanctions, or Fraud Compliance teams.
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Strong documentation skills, including business requirements, data mapping, and fraud use cases.
Qualifications
Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management
Certifications
Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft
Required Skills
Data Literacy, Executive Presence, Information Security, Risk Management, Storytelling
Language
English (Required)
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Enterprise Risk Advisory
Remote Type -
Hybrid
Work Shift -
Any (Canada)
Compensation Range-
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
