Customer Experience Manager (ST. ALBERT)
The Home Depot Canada —St. Albert, AB
- Weekends as needed
- Management
- Customer service
- High school diploma or GED
Warehouse Associate
Sportfactor —Edmonton, AB
- $17–$19 an hour
- Full-time
- Heavy lifting
- Computer skills
- In-person
- Store discount
- Dental care
Quick apply
Shift Supervisor
The Salvation Army —St. Albert, AB
- $18.50–$27.76 an hour
- Full-time
- Warehouse experience
- Communication skills
Pharmacy Assistant
Walmart Canada —Spruce Grove, AB
- $17.60–$23.10 an hour
- Full-time
Warehouse Associate
Valuemed Professional Products ltd. —Edmonton, AB
- $18–$22 an hour
- Full-time
- Heavy lifting
- English
- Forklift
Quick apply
3d
Warehouse Associate II
Husqvarna —Edmonton, AB
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Forklift
6d
Stock Unloader Associate PT
Walmart Canada —Sherwood Park, AB
- From $16.15 an hour
- Part-time
Overnight Associate PT
Walmart Canada —Sherwood Park, AB
- From $16.15 an hour
- Part-time
(CAN) Directs Store Delivery Associate
Walmart Canada —Edmonton, AB
- Part-time
- Sales
3d
Commercial Store Associate
Sherwin-Williams —Edmonton, AB
- $18.30 an hour
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
11d
Sales Associate-Retail
Roots —Edmonton, AB
- Part-time
- Presentation skills
Quick apply
11d
Service Center Associate
Stanley Black & Decker —Edmonton, AB
- $19–$22 an hour
- Part-time
- Heavy lifting
- Sales
- Customer service
Quick apply
Retail Sales Associate – Part-Time
maurices —Sherwood Park, AB
- Part-time
- Sales
- Flexible schedule
Steward (Hell's Kitchen)
River Cree Resort & Casino —Enoch, AB
- Weekends as needed
- Kitchen experience
Back of House Coordinator
JD Sports Canada —Edmonton, AB
- Part-time
- Computer skills
- Communication skills
Quick apply
Store Associate
Fat Bastard Burrito —Edmonton, AB
- Part-time
- Customer service
- High school diploma or GED
- Restaurant
Quick apply
Distribution Supervisor
Linde —Edmonton, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Executive Chef
Marriott International, Inc —Edmonton, AB
- $99,000–$140,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Associate's degree
Full Time Sales Associate
George Richards - West Edmonton Mall —Edmonton, AB
- Full-time
- Sales
- Customer service
- Presentation skills
- Store discount
Quick apply
Order Picker/Shipper Receiver
Delibrex Ltd —Edmonton, AB
- $17.75–$19.00 an hour
- Full-time
- Warehouse experience
- In-person
- Communication skills
Quick apply
6d
VMI Associate
Vallen Distribution, Inc —Edmonton, AB
- Overtime
- Heavy lifting
- Sales
- Microsoft Office
Quick apply
Team Lead Shipping/Receiving (Full-Time)
Follett of Canada Inc —Edmonton, AB
- $12.00–$24.33 an hour
- Weekends as needed
- No university degree
- Warehouse experience
- Computer skills
Operations Associate (Part-Time) - West Edmonton Mall
ALO —Edmonton, AB
- Part-time
- Heavy lifting
- Sales
- Business
Quick apply
13d
Operations Supervisor (Warehouse & Storage Contracts)
SecondShop —Edmonton, AB
- Full-time
- Microsoft Excel
- Inventory control
- Forklift
Quick apply
Retail Team Lead (Full Time)
Work Authority —Edmonton, AB
- $18–$23 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Heavy lifting
- Store discount
- Dental care
Quick apply

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Customer Experience Manager (ST. ALBERT)

The Home Depot Canada
St. Albert, AB

Apply Now

Job details

Full-time

Skills

Management
Customer service
High school diploma or GED
Supervising experience
Store management
Organizational skills
Leadership
Communication skills

Full job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service, department readiness, and operational processes. CXMs manage all activities required to ensure a safe opening and closing process. CXMs are accountable for delivery of customer service within the store by: coaching associates, and addressing customer service escalations. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store Manager and Assistant Store Managers on Associates performance through ongoing performance management, and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection and hiring process as needed.

Key Responsibilities:
Customer Service

Drive customer service and associate engagement; coach and train associates on proper customer service techniques and ensure team is providing the highest level of customer service.
Assign, manage and direct associate’s work and duties to drive customer service results.
Resolve customer escalations within the store and through Customer Care.
Ensure store is prepared for high-volume periods.
Monitor customer flow through checkouts and take action to ensure customers are receiving fast, friendly service.

People

Provide in the moment direction, coaching and performance management based on observations and behavior. Conducts formal performance conversations and discipline on customer service matters.
Use recognition tools to highlight associates demonstrating Home Depot’s core values.
Identify and develop high potential associates for growth opportunities.
Ensure adherence to work policies regarding safety and hold associates accountable for following all policies.

Manager on Duty

Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities, and task to all associates.
Responsible for Opening, Closing and MOD tasking as well as other whole store focus responsibilities; responsible for managing and directing day-to-day operations of the store.
Ensure associates complete all store checklists in accordance with timing expectations. Provide feedback to associates and verify issue correction and preventive action in place.
Ensure all equipment and machines are functioning properly.
Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.

Competencies:

Collaborates
Communicates Effectively
Customer Focus
Decision Quality

Skills:

Organizational skills
Problem-solving skills
Advanced communication skills

Direct Manager/Direct Reports:

Store Manager

Travel Requirements:

No travel requirements for this role

Physical Requirements:

May involve bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving merchandise and tools, climbing a ladder.
May involve quickly responding to public address system announcements, including customer services calls, pages, and general information.
Moving around the store and being able to communicate with and assist associates & customers.
Operating a computer and other technology.
Identifying and reading reports, tickets and UPC labels.

Working Conditions:

Working within a flexible schedule that may include evening and weekends.
Warehouse environment that can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education:

Highschool Diploma or Equivalent

Minimum Years of Work Experience:

2 years of customer service experience an asset
1 to 2 years Retail or Trade experience an asset

Minimum Leadership Experience:

At least one year of relevant work experience as a leader/supervisor

Certifications:

Other Requirements/Assets:

Must be able to work a flexible schedule.

Apply Now

Refine Your Search

receiving associate jobs in st. albert, ab

Customer Experience Manager (ST. ALBERT)

Warehouse Associate

Shift Supervisor

Pharmacy Assistant

Warehouse Associate

Warehouse Associate II

Stock Unloader Associate PT

Overnight Associate PT

(CAN) Directs Store Delivery Associate

Commercial Store Associate

Sales Associate-Retail

Service Center Associate

Retail Sales Associate – Part-Time

Steward (Hell's Kitchen)

Back of House Coordinator

Store Associate

Distribution Supervisor

Executive Chef

Full Time Sales Associate

Order Picker/Shipper Receiver

VMI Associate

Team Lead Shipping/Receiving (Full-Time)

Operations Associate (Part-Time) - West Edmonton Mall

Operations Supervisor (Warehouse & Storage Contracts)

Retail Team Lead (Full Time)

I want to receive the latest job alerts for receiving associate in st. albert, ab

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Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

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