At House of Friendship, we believe in what we are doing. We get out of bed each day to make a difference in our community; to walk with and to serve. We are not happy with the status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of Compassion, Inclusion, Justice, Dignity and Hope. And we have fun!
Sounds pretty great, doesn’t it? It is!
House of Friendship’s Emergency Food Hamper Program walks with our community to prevent and reduce the impacts of poverty, hunger and isolation in Waterloo Region, to contribute to a healthy, resilient community where all can belong and thrive. This position will organize the ordering, shipping and receiving of food supplies for the Emergency Hood Hamper program as well as picking up and delivering food donations.
This is a contract position, from approximately July 20, 2026 to July 16, 2027. This is a full-time position offering 37.5 hours per week. Schedule is Monday to Friday, 8:30am to 4:30pm. Valid G class driver’s license required; frequent travel throughout Waterloo Region and other townships. A recent driver's record/abstract report is required.
This is a 1 year, full-time, contract position with the possibility for extension.
Key Responsibilities:
Organize and monitor the work of volunteers in assisting with warehouse tasks
Receive, sort, organize and store food and non-food items
Monitor food inventory and prepare food orders
Occasionally assist with driving, deliveries or picking up donations in the absence of the main driver
Responsible for maintenance of program vehicles
Load unload food trucks by operating the forklift
Co-ordinate food distribution tasks in consultation with program supervisor and program guidelines
Maintain warehouse flow in an efficient and safe manner
Carry out regular tasks associated with food safety
Receive and record food donations
Assist with duties related to Christmas Hamper and Christmas Bureau programs as well as other program related projects throughout the year
Job Specific Knowledge/Skills:
Excellent verbal and written communications skills
Experience in a warehouse environment would be an asset
Knowledge and experience in shipping and receiving is an asset
Knowledge of social work principles and/or food security issues would be an asset
Ability to work independently in a busy environment
Interest in food issues and knowledge of community resources
Experience in handling food product is an asset
Knowledge of food products and food safety issues is an asset
Ability to receive and follow instructions
Basic Computer and Microsoft office knowledge is an asset
Education/Experience:
Critical Skills:
Commitment to understand and uphold the mission and values of House of Friendship is expected
Exemplary emotional intelligence, resilience, communication, conflict management and problem solving skills required
Ability to work professionally as a team member with staff, participants and community members
Experience or strong interest in working with diverse populations including people from various cultural backgrounds, income levels, and sensitivity to their needs
Experience with and commitment to using an anti-racism, anti-oppressive and trauma informed approach to consultation, program design, evaluations of processes and service delivery
Must be dependable, professional, flexible, a team player, and have a positive attitude
Respectful, supportive and engaging approach to persons with physical and/or cognitive disabilities, addictions, mental illness and other life challenges
Excellent project, timeline and deadline management skills including skills in logistics, planning and detailed record keeping
Compensation:
At House of Friendship, we know that our team members are the key to the success of our organization and our ability to provide essential services to the community. In support of our mission and in alignment with our values, House of Friendship is committed to ensuring fair, market competitive, and rewarding compensation practices for all of our team members. We aspire to support our team members to create a great work environment where our team is able to thrive, succeed, and have a positive work experience.
House of Friendship compensation practices including our pay grid, have been developed using documented leading pay practices in the not-for-profit sector including Pathways to Decent Work (Ontario Nonprofit Network) and Ontario Living Wage Network. We value the experience that new team members bring to the organization and have a process in place to review previous related experience for placement on our pay grid.
We value the work that you do with fair pay and benefits:
Rate of Pay:
At House of Friendship all compensation ranges are categorized under a series of “grades” and we base our payment structure on internal equity. When determining rate of pay, a candidate’s past related experience will be taken into consideration.
Grade: 4
Min: $23.43
Mid: $26.45
Max: $29.48
Working Conditions:
37.5 hours per week; generally daytime, weekday hours
Time off/vacation is not permitted during the Christmas season (During the Months of November and December)
This position involves some heavy lifting; must be physically able to lift and move boxes and bags up to 40 pounds
Must be able to stand for several hours
Travel throughout the region of Waterloo and surrounding townships
Encountering participants at program sites who may be under the influence of alcohol or other drugs, and/or experiencing symptoms of mental illness can be expected
This role is being posted to fill a current vacancy.
House of Friendship is open and inviting to qualified candidates with lived experience.
House of Friendship supports justice, equity, diversity, and inclusion in our workplace. We strive to be a workplace free of harassment and discrimination and we are committed to removing barriers and being an inclusive, work environment. House of Friendship is a place where each person can bring their true selves and feel that they belong. We aspire to be an organization that is anti-racist and anti-oppressive so that our team, and therefore our community, can truly belong and thrive.
We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to accessing employment including, but not limited to Indigenous Peoples, members of racialized groups, persons with disabilities, women, and members of the 2SLGBTQIA+ community.
If you require accommodations to be able to participate fully at any stage in the recruitment process, including applying for this position, please let us know so that we can discuss accommodation options. Accommodations will be provided upon request.
If you are as passionate as we are about serving the community, let’s talk.
To apply, please submit your resume and cover letter here:
https://house-of-friendship.hirehive.com/warehouse-worker-efhp-kitchener-on-q3tgNI
By end of day June 30, 2026.
Artificial Intelligence (AI) is not being used in the screening of applications.
