Keep the Wheels Turning. Drive Results. Build Something Bigger.
Are you someone who thrives in a fast-paced environment where no two days are the same? Do you enjoy solving problems, coordinating moving pieces, and keeping operations running like a well-oiled machine? If so, we want to hear from you.
We are seeking an experienced Dispatcher to join our growing construction and trucking team in the Niagara Region. This is more than a dispatch role, you will be the central hub connecting drivers, customers, suppliers, and operations while helping maximize fleet efficiency, customer satisfaction, and company profitability.
What You'll Be Doing
As our Dispatcher, you will:
- Coordinate the daily scheduling of trucks, drivers, and equipment
- Manage deliveries of aggregates, asphalt, and soil removal services
- Monitor routes, respond to changing site conditions, and solve logistical challenges in real time
- Schedule heavy equipment and operator assignments
- Coordinate float moves for construction equipment
- Assist operations and site teams with sourcing dump site locations Liaise with third-party partners and subcontractors as required
- Communicate with customers, drivers, site teams, suppliers, and subcontractors
- Maintain dispatch records, driver documentation, and job costing information
- Support business growth by identifying opportunities to maximize fleet utilization
- Provide exceptional customer service and build lasting client relationships
- Ensure accurate coding and tracking of revenue-generating activities Monitor truck profitability and utilization
- Help ensure safety, regulatory compliance, and operational excellence
Why This Role Matters
You are not just assigning trucks to jobs, you are helping projects stay on schedule, supporting our customers' success, and contributing directly to the company's growth and profitability.
Your decisions will have a real impact every day.
What We're Looking For
Required:
- Minimum 2 years of dispatch experience
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Ability to make decisions quickly and work under pressure
- Proficiency with Microsoft Office
- English fluency
Preferred:
- Construction, trucking, or aggregate hauling experience
- Knowledge of commercial vehicle regulations
- Supervisory experience
- AZ/DZ Licence is an asset; candidates without this designation are encouraged to apply if they have relevant dispatch and construction experience.
The Ideal Candidate Is:
- Calm under pressure and solutions-focused
- A natural communicator who builds strong relationships
- Highly organized and detail-oriented
- Comfortable juggling multiple priorities
- Business-minded with strong customer service instincts
- Eager to contribute to a growing and dynamic team
What We Offer
- Competitive compensation
- Extended health, dental, vision, and life insurance
- Paid time off
- Company events and team-oriented culture
- Casual dress environment
- On-site parking
- Opportunity to grow with an established and expanding company
Location
Thorold, ON
Reliable commute or willingness to relocate is required as this is an in-person position.
If you're looking for a career where your decisions matter, your work keeps operations moving, and every day brings new challenges, we'd love to meet you. Apply today and help us keep building success, one load at a time.
Pay: $40,000.00-$75,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
