Northern Industrial Services Inc. (NIS) is a rapidly growing industrial inspection and non-destructive testing (NDT) company serving clients in the mining, refinery, pulp and paper, oil and gas, industrial, and manufacturing sectors across Canada. As our company continues to grow, we are looking for a highly organized and motivated Operations Coordinator/ Scheduler to join our team in Val Caron, Ontario and play a key role in supporting our field operations.
This is a key role within our operations team, responsible for coordinating technicians, managing client schedules, maintaining training records, and ensuring jobs move efficiently from booking to invoicing.
Compensation & Benefits
- $30.00 - $40.00 per hour (based on experience)
- Full-time, permanent position
- Comprehensive health benefit package
- RRSP matching program – 200% company match up to 5%
- Two weeks paid vacation
- Opportunities for growth within a rapidly expanding company
Key Responsibilities
- Schedule NDT technicians and inspectors for client work across multiple sites
- Coordinate daily, weekly, and long-term technician schedules
- Work closely with the Operations Manager to ensure manpower is allocated efficiently
- Verify technician certifications, qualifications, and site requirements align with each job scope
- Maintain employee training, certification, and mine-site induction records
- Ensure technicians have valid site access and required documentation prior to mobilization
- Communicate with clients regarding scheduling, site requirements, and job updates
- Follow up with technicians to ensure inspection reports are submitted promptly
- Coordinate with administration to ensure invoices are issued in a timely manner
- Track work orders and assist with job completion documentation
- Maintain accurate records and databases related to employee qualifications and client requirements
- Assist with general office administration duties as required
Qualifications
- Previous experience in scheduling, dispatching, operations coordination, or office administration
- Experience scheduling field personnel in a service-based industry such as non-destructive testing (NDT), industrial services, plumbing, HVAC, electrical, construction, or similar trades is strongly preferred
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Strong organizational, multitasking, and time-management skills
- Excellent verbal and written communication skills
- Ability to work independently while managing multiple priorities and deadlines
- Experience maintaining employee certifications, safety training records, and compliance documentation is considered an asset
- Familiarity with mining, industrial, or manufacturing environments is considered an asset
What We're Looking For
The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment. They enjoy solving scheduling challenges, coordinating field personnel, communicating with clients, and ensuring operations run smoothly behind the scenes. Experience working in a service company where technicians or tradespeople are dispatched to customer sites is highly valued.
If you're looking for a long-term opportunity with a growing Northern Ontario company, we'd love to hear from you.
Pay: $30.00-$40.00 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Work Location: In person
