High-quality fresh chocolate - that's what the Swiss chocolate manufacturer Läderach stands for. Founded in 1962, the family business now employs over 2500 people from more than 80 countries across the group, and the trend is rising. The company's headquarters are located in the canton of Glarus. Here, against a picturesque Alpine backdrop, we produce our fresh chocolates and are constantly developing new, innovative ideas in agile teams.
The Retail business unit comprises more than 200 chocolateries in 21 countries. Here we offer our chocolate specialties and invite customers to experience fresh chocolate in ever new ways. Want to be part of it too? Come and join us.
Store Manager-Sherway Gardens
Location: Etobicoke, ON M9C 1B8
Vacancy: Yes
AI Disclosure: This posting does not use AI tools for initial screening.
Canadian Experience: Not required
Full Time position
A Laderach Store Manager is a brand champion in providing top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Store Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This role aids in the supervision of employees, is an example of excellent customer service, leads training plans and helps carry out the goals of the Regional Manager to meet the store quotas.
Responsibilities include:
- Leading outstanding customer experience, motivating staff to provide superior customer service
- Overseeing product sales and register duties, shop and shelf care, gift packaging and in-store order fulfillment.
- Ensuring the accuracy of Laderach seasonal staging and product merchandising.
- Help schedule effective staff shifts and coordinate store meetings/events.
- Help ensure the accuracy product merchandising and store inventory orders.
- Help achieve in-store compliance and loss prevention standards.
- Act as a key communicator of corporate values to customers and employees.
- Other role-related responsibilities as assigned by the Regional Manager.
Desired Qualifications include:
- At least 3 years of experience in a retail space with increasing levels of responsibility (ex-growth from associate level to shift lead/assistant manager)
- Equipped with strong leadership, staff management and customer service skills.
- Proficient Computer skills such as email use and management, Microsoft 365, data entry and spreadsheets, and POS.
- Reliable with a flexible schedule, including weekend and holiday availability.
- Quality-minded with keen attention to detail.
- Proactive and efficient.
- Passionate about chocolate.
Compensation Package
- Competitive pay
- Dental, Vision, and Health Insurance Free of Charge
- Life Insurance options
- Additional discounts and perks!
What we offer you
- An exciting working environment with motivated colleagues
- A position with lots of personal responsibility
- The opportunity to contribute fresh ideas
- An open and respectful feedback culture
- In-house and external further training
- Unique career opportunities
- Generous discounts on our products
- Chocolate at work
- Easily accessible locations
Own it. Grow it. Make it fresh.
Sounds interesting? Then come join us. Jennifer Kassaras, Recruiting and Onboarding Manager linkedin.com/in/jennifer-kassaras-b52b2144 (https://www.linkedin.com/in/jennifer-kassaras-b52b2144?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3BJbTx%2BcwJQtGU%2BdCzzTR0YQ%3D%3D) will be happy to answer your questions. You can also visit our career site: My Job Search (https://che01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fladerach.rec.pro.ukg.net%2FLAD1500LADE%2FJobBoard%2Fa1dd9d5f-b336-4e5b-b7b8-bdb3238d4d46%2F%3Fq%3D%26o%3DpostedDateDesc&data=05%7C02%7CJennifer.Kassaras%40laderach.com%7C915c62ae11064f93952508dd098178a2%7C4afa58169b6740d3860e6e4f8bc93c50%7C0%7C0%7C638677173861223266%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=VlKMJnd8o%2B2V%2FvWKRE%2B0IzqtnoL6MYYhl3BFbVa6i%2Bg%3D&reserved=0)
We are an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings are filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law. Our success and momentum to expand is only possible through the passionate drive of our diverse 2,500 employees, who come from more than 80 countries and represent various backgrounds, religious beliefs, and lifestyles.
