As a Customer Service and Fulfillment Coordinator you will be working as a material handler, also assisting where required for cycle counting and related duties. You will be in close communication with various departments within the organization on stock, parts, and inventory related matters on a daily and on-going basis. You will also help coordinate the efficient flow of materials and finished goods into and out of the production process.
The successful candidate will be required to travel occasionally throughout Canada and the US to support the merchandizing team while at various events.
Location: 66 Moorefield Street, Cambridge, ON
Dedicated Day Shift: 8:00am – 4:30pm, Monday – Friday
Responsibilities may include:
- Prepare bills of lading, invoices, and other shipping documents
- Safely operate forklift and perform daily inspections
- Review paperwork to locate parts, transporting to departments throughout the plant
- Load, unload, move and pack products and materials by hand or with material handling equipment (Forklift, Overhead Crane)
- Operate computerized inventory control systems
- Ensures that all products are moved and stored in a safe manner
- Responds to calls / emails from external and internal customers
- Manage priorities and tasks efficiently, with an ever-changing schedule
- Follow written directions; interpret schedules, shipping documents and drawings
- Handle parts inventory location maintenance - maintain and create bin locations
- Cycle counting, reconcile calculated inventories with physical counts
- Scan bins & requisition parts to Purchasing for ordering
- Verify stock availability from current inventory
- Enter or import sales orders in our operating system
- Monitor inventory levels of issued materials and stocks
- Dispose of and account for outdated stock
- Help keep shop and warehouse clean and organized
- Communicate with project managers and supervisors to understand production schedules
- Coordinate with the purchasing manager to expedite inventory replenishment
- Inspect goods to ensure proper quality and quantity
Skills & Experience:
- Strong interpersonal skills with the ability to communicate clearly and effectively
- Computer skills: data entry and knowledge of MS Office (Email, Calendar, Word, Excel)
- Writing skills: enter information on forms, work orders, etc.
- Math skills: perform accurate counts and scheduling
- Counterbalance and/or Reach truck experience
- Effective organization, problem solving and time management skills
- Physically able to handle demands of tasks – walking, bending, reaching
- Must be able to read blueprints
- Must have excellent attention to detail
- Understanding of MRP/ERP systems is an asset
- Previous experience with metal parts in an industrial setting is an asset
Qualifications:
- Previous shipping, receiving, merchandizing experience is an asset
- Technical training or courses in business, marketing, inventory management, visual merchandising, or a related field is an asset
- Strong organizational, communication, and analytical skills
- Proficiency in inventory management software, point of sales systems and Microsoft Office
What We Can Offer You:
- Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
- Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
- RRSP Matching Program: Retirement planning? We’ve got your back!
- Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
- Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
- Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!
Why work for Tigercat Industries group of companies?
We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.
Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!
Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.
