Help keep our city moving! Our purpose is to provide a customer focused service that is safe, reliable, and inclusive. We want Hamiltonians and visitors alike to choose our service first.
As a bus operator, you will champion our customer service goals to help set a positive tone for our commuters’ customer experience. You may be required to work a variety of shifts, including early mornings, late evenings and split shifts. If you love people, love to drive, and have a valid class G licence with a point-free driving record, we invite you to further measure your job fit using our checklist below.
Hop on the B Line, Barton, King, Upper James, or the Rymal to get a real feel for this dynamic role and to see our bus operators in action.
Join our team of customer service ambassadors
HSR offers competitive wages and benefits:
Full time employmen
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Six weeks of paid, on-the-job trainin- g
Regular hourly rate of $31.63 (effective January 1, 2025- )
Guaranteed 80 hours biweekly
Immediate enrolment in OMERS pension pla
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Family-friendly medical, dental and insurance coverage after six month- s
Income Protection Plan upon completion of 9 month probationary period
Our Culture and Expectations
HSR provides a customer focused safe, reliable, and inclusive transit system that connects people to where they want to go. We operate a fleet of 267 buses on 35 different routes. Our typical service coverage on Weekdays and Saturdays is from 5 am to 2 am and Sundays/Holidays from 6 am to 12 midnight.
Our Bus Operators deliver exceptional service by embodying our core competencies.
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Results driven. HSR aims to increase ridership. You make it your mission to pick up customers on time and deliver them safely to their destination.
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Customer focused. You understand that you work for your customers and make their needs a priority.
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Team player. Your work assignment is a larger part of the Transit system. You work with other Bus Operators and management to keep bus routes running properly.
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Effective communicator. All customers deserve a respectful and professional interaction. You set a positive example for all customers with your friendly and courteous conduct.
