Job Description: Data Systems Analyst
Position Location: Markham, ON, CA
Position: Fulltime
Mode: Hybrid (Mandatorily need to visit office 3 days (Monday/ Tuesday/ Wednesday))
Top Capability skills required
Very strong SQL background
Strong knowledge on data warehousing especially on data lake house
Background on Insurance knowledge such as billing, policy, claims etc.
JD:
Role Overview: This role will be part of and a member of our Information Technology Data Delivery Group. You will be responsible for creating the center of excellence for the data ecosystem artifacts creation, maintenance, and project requirements in a high-performing, and experienced team. You'll be required to apply your depth of knowledge and expertise to all many areas including requirements, infrastructure, and solution documentations.
What you'll do
1. Claims & Policy Data Analysis
Analyze structured and semi-structured data related to claims, policies, underwriting, and customer interactions.
Identify patterns in claims frequency, fraud indicators, and loss ratios using lakehouse datasets.
Support actuarial teams with data extracts and trend analysis.
2. Customer & Risk Insights
Segment customers based on behavior, risk profiles, and product usage.
Analyze customer lifetime value, churn risk, and cross-sell/up-sell opportunities.
Collaborate with risk and compliance teams to monitor exposure and regulatory thresholds.
3. Regulatory & Compliance Reporting
Prepare data extracts and reports for regulatory bodies (e.g., OSFI, FSRA, NAIC).
Ensure data lineage and traceability for audit and compliance purposes.
Validate data accuracy and completeness for filings and disclosures.
4. Data Wrangling & Preparation
Clean and transform raw data from diverse sources (e.g., policy admin systems, CRM, claims systems) into analytics-ready formats.
Leverage lakehouse tools (e.g., Delta Lake, Apache Iceberg) to manage versioned and time-travel datasets.
Collaborate with data engineers to ensure efficient ETL/ELT processes.
5. Business Intelligence & Visualization
Build dashboards and visualizations for underwriting, claims, finance, and product teams.
Use tools like Power BI, Tableau, or Qlik to present insights from lakehouse data.
Enable self-service analytics by creating reusable datasets and semantic layers.
6. Data Quality & Governance
Profile and validate data to ensure consistency across policy, claims, and financial domains.
Tag and catalog datasets using metadata tools (e.g., Unity Catalog, Collibra).
Support master data management and reference data initiatives.
7. Collaboration & Stakeholder Engagement
Work with actuaries, underwriters, product managers, and IT teams to understand data needs.
Translate business questions into analytical queries and data models.
Document business logic, assumptions, and data definitions clearly.
8. Predictive & Advanced Analytics Support
Assist data scientists with feature engineering and exploratory data analysis.
Provide historical data extracts for model training and validation.
Interpret model outputs and integrate them into business reporting.
What you'll bring
University degree in Computer Engineering or Computer Science.
Minimum 5 years' of experience successfully leading Data Systems Analysis organizations with expertise in building large-scale enterprise data assets.
8+ years' experience as a Business Analyst working on mid-large projects for data design, development, and implementation of business-critical enterprise data systems.
Solid grasp/experience with data technologies & tools (Snowflake, Hadoop, PostgreSQL, Informatica, etc.,)
Outstanding knowledge and experience in ETL with Informatica product suite.
Experience establishing documentation standards frameworks for data quality, data
governance, stewardship and metadata management.
Ability to foundationally understand complex business process driving technical systems.
Strong leadership and influencing skills at the senior management level.
Strong analytical, critical thinking and problem-solving skills.
Strong stakeholder management.
Solid understanding of Project and Program Management processes.
Excellent verbal and written communication skills.
Insurance knowledge an asset.
