Indigo Jobs

Seasonal Customer Experience Representative
Indigo Books & Music —Winnipeg, MB
- Part-time
- Bilingual
- Sales
- English
Quick apply
3d
Call Centre Clerk - Moncton
Indigo Park Canada —Moncton, NB
- $19.25 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
3d
Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- $18.60 an hour
- Part-time
- Bilingual
- Customer service
- English
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3d
Représentant de service à la clientèle - Ventes
Indigo Books & Music —Brossard, QC
- $16.60 an hour
- Part-time
- Bilingual
- English
- Flexible schedule
Quick apply
8h
Customer Experience Leader
Indigo Books & Music —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Agile
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2d
Primary Care Clinical Pharmacist
Indigo Pharmacy Commercial —Vancouver, BC
- $48–$52 an hour
- Full-time
- Medication administration
- Doctoral degree
- Bachelor's
- Dental care
- Paid time off
Quick apply
Barista Tunnel Espresso Indigo
Tunnel Espresso —Montréal, QC
- From $16.10 an hour
- Part-time
- Serving
- Customer service
- Food service experience
Quick apply
Designer, Paper & Packaging (6 months Contract)
Indigo Books & Music —Toronto, ON
- $85,000–$90,000 a year
- Contract
- CAD
- Communication skills
Quick apply
Business Analyst
Indigo Park Canada —Vancouver, BC
- $70,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Quick apply
7d
Digital Press Operator
Cober Printing Limited —Kitchener, ON
- $22–$27 an hour
- Overtime
- High school diploma or GED
- Computer skills
- Communication skills
- Dental care
- Vision care
Quick apply
Manager, Learning & Development
Indigo Books & Music —Toronto, ON
- $100,000–$125,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Junior Designer, Sleep & Fashion Accessories ( 6 month Contract)
Indigo Books & Music —Toronto, ON
- $60,000–$65,000 a year
- Contract
- Bilingual
- AutoCAD
- CAD
Quick apply
Préposé(e) au stationnement - Montreal
Indigo Park Canada —Montréal, QC
- Part-time
- Bilingual
- Customer service
- English
Quick apply
8d
Key Administrator – Pearson Airport - Toronto
Indigo Park Canada —Toronto, ON
- $18.40 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Spécialiste Marketing Temps partiel
Indigo Soda —Saint-Eustache, QC
- $30–$35 an hour
- Part-time
- English
- In-person
- AI
Quick apply
Retail Executive Assistant (7 Month Contract)
Indigo Books & Music —Toronto, ON
- $70,000–$95,000 a year
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Janitor - Ottawa
Indigo Park Canada —Ottawa, ON
- Part-time
- Hand tools
- Communication skills
- Time management
Quick apply
8d
Digital Press Operator
ePac Flexible Packaging —Lachine, QC
- Full-time
- Computer science
- Mechanic experience
- High school diploma or GED
- Designated paid holidays
- Disability insurance
Quick apply
Digital Press Operator, Labels (HP Indigo)
Lorpon Labels Inc. —Woodbridge, ON
- $37,440–$72,000 a year
- Weekends as needed
- Driving
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
General Manager (9 Month Contract)
Indigo Books & Music —Nelson, BC
- $52,500–$68,500 a year
- Weekends as needed
- Bilingual
- Sales
- English
Quick apply
10d
Landscape Gardener
Indigo Gardens Ltd —Edmonton, AB
- $21–$24 an hour
- Temporary
- Customer service
- English
- In-person
- Mileage reimbursement
Quick apply
14d
Product Operations Leader/ Responsable des activités liées aux produits
Indigo Books & Music —Pointe-Claire, QC
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Supervisor
Indigo Park Canada —Ottawa, ON
- $52,000–$55,000 a year
- Full-time
- Customer service
- Supervising experience
- Communication skills
Quick apply
10d
Director, Total Rewards
Indigo Books & Music —Toronto, ON
- $130,000–$170,000 a year
- Full-time
- Finance
- Bachelor's
- Business
Quick apply
7d
PRINCIPAL PRODUCT DESIGNER
Indigo Slate —Remote
- Remote
- Product management
- Agile
- Communication skills

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Seasonal Customer Experience Representative

Indigo Books & Music
Winnipeg, MB

Quick apply

Job details

Part-time
3 days ago

Skills

Bilingual
French
Sales
English

Full job description

Company Description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best
We Will Be Customer Centric
We Will Be Entrepreneurial
We Will Be Committed to Caring About Each Other, Our Communities, and Our Environment
We Will Be Committed to True and Shared Value Creation
We Will Be Systems Thinking, Data Driven and AI enabled

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Ensure a smooth, efficient, and friendly experience for customers collecting online orders during peak season, while verifying the accuracy of order collection to support a seamless customer experience
Support in off hours work, both early morning and overnight
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

REQUIRED: Overnight availability for select dates September 27-16th; 5 am availability September to December
Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo utilizes artificial intelligence (AI) tools to support various aspects of the hiring process, including screening and assessments. These tools assist our team but do not replace human decision-making. We are committed to using AI responsibly, fairly, and in compliance with Canadian employment and human rights laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, we embed Diversity, Equity, Inclusion, and Accessibility into the foundation of our values, through training, policy, and hiring practices, and continue to update our approach to reflect the evolving values and needs of communities across Canada. We welcome and encourage applicants of all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), 2SLGBTQIA+, and persons with disabilities. Accommodation is available upon request throughout the recruitment process. To request an accommodation, please contact Human Resources at [email protected]

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Quick apply

Refine Your Search

Seasonal Customer Experience Representative

Call Centre Clerk - Moncton

Customer Service Representative - Pearson Airport - Toronto

Représentant de service à la clientèle - Ventes

Customer Experience Leader

Primary Care Clinical Pharmacist

Barista Tunnel Espresso Indigo

Designer, Paper & Packaging (6 months Contract)

Business Analyst

Digital Press Operator

Manager, Learning & Development

Junior Designer, Sleep & Fashion Accessories ( 6 month Contract)

Préposé(e) au stationnement - Montreal

Key Administrator – Pearson Airport - Toronto

Spécialiste Marketing Temps partiel

Retail Executive Assistant (7 Month Contract)

Janitor - Ottawa

Digital Press Operator

Digital Press Operator, Labels (HP Indigo)

General Manager (9 Month Contract)

Landscape Gardener

Product Operations Leader/ Responsable des activités liées aux produits

Supervisor

Director, Total Rewards

PRINCIPAL PRODUCT DESIGNER

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