Preferred location – Calgary, Vancouver, Saskatoon
About Allnorth
BIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOU
Allnorth is a multidisciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions to clients in the metals and minerals, energy and renewables, fiber and chemicals, and infrastructure sectors. With offices across Canada and the United States, we continue to grow.
Our team is our most valuable asset, and a triple bottom line (TBL) philosophy is at the heart of our business. It takes a talented, motivated and empowered team to delight our clients, driving profitability for all parties. When it comes to guiding principles, safety is part of our DNA, we are committed to building and nurturing Indigenous relationships, we support our communities, and we recognize the importance of environmental stewardship.
Our Ideal Candidate
Allnorth is seeking a strategic and results-driven Key Account Manager to drive exemplary client engagement and long-term growth within our key accounts.
Reporting to the Director, Key Accounts & Marketing and working alongside the Business Development, Operations, and other cross-functional teams, you will play a critical role in accelerating Allnorth’s organic growth by strengthening and expanding strategic accounts.
A Day in the Life
- Developing and implementing strategic account plans that align with the client’s business goals while identifying opportunities for profitable account growth and expansion
- Fostering strong, trust-based relationships at all levels of the account by engaging in meaningful activities that drive client success and long-term partnership
- Managing annual win and revenue growth, cross-selling integrated services, and ensuring client satisfaction, with the objective of Allnorth becoming a trusted partner and preferred service provider
- Drive alignment and consistency across internal business units and teams to create a unified customer experience that reflects Allnorth’s standards and values at every interaction
- Overseeing the development of annual targets for assigned accounts, working with regional Business Development and Operations team members and Operational Leaders to ensure year-over-year growth objectives are met
- Regularly monitor and analyze account health metrics to uncover trends, capitalize on successes, and implement targeted improvement plans.
- Hosting regular internal account team meetings, maintaining minutes and action itemsto ensure accountability to executing the strategic account plan
- Conducting regular business review meetings with key account stakeholders to review performance, address concerns and identify opportunities for improvement and collaboration
- Actively engaging in ongoing internal training, account reviews, and professional development initiatives to enhance skills and deliver exceptional client outcomes
What You’ll Bring to the Team
- Demonstrated track record of securing and delivering multi-million-dollar business development wins within engineering, consulting, or professional services industries; this is a performance based position and will have agreed-upon KPIs in place
- Industry experience and expertise in Mining strongly preferred
- Proven ability to influence senior decision-makers and build partnerships that create lasting value for clients, Indigenous communities, and Allnorth
- Strong understanding of client value drivers, market dynamics, and competitive positioning
- Executive presence with exceptional communication, leadership, and negotiation skills; proven ability to influence senior decision-makers as well as work collaboratively and effectively with internal team members
- University degree in engineering, science, or business is considered an asset. Previous experience in key account management is also considered an asset
- Willingness to travel approximately 25% of the time, depending on the requirements of your assigned accounts
What’s in it for you
- Work schedule and location are flexible, allowing for better work-life balance
- Comprehensive benefits package includes extended health and dental coverage, and RRSP contribution matching
- Employee Assistance Program for team members and their families
- A culture of respect and inclusivity fosters long term relationships and a team atmosphere
- Professional development and growth opportunities (e.g. New and Young Worker Mentorship program)
- Team Member Referral Program
- A paid “Volunteer Day” away from work to support the community
- Monthly “Lunch & Learn” sessions
- Opportunities to bond with other team members, have fun and make a difference through involvement in social and safety committees, as well as fundraising and community support initiatives (e.g. Movember, Pi Day, Food Banks, Women’s Shelters, Ronald McDonald House, Earth Day clean-ups, etc.)
WE TAKE CARE OF YOU SO YOU CAN TAKE CARE OF OUR CLIENTS
In joining us you’ll face rewarding, career-developing challenges that enable you to contribute to our clients’ successes, and despite how much we grow, you’ll never be just a number, but rather a vital member of the Allnorth Team.
Engage with us at Allnorth and be empowered to enrich people’s lives, including your own.
Allnorth is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, colour, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, status as a qualified individual with disability, or any other legally protected status. All applicants must be able to show proof of eligibility to work in Canada.
We thank all applicants for their interest. Please note that only those applicants selected for an interview will be contacted.
