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Make an impact in education and business and beyond. Be a part of meaningful work that fuels connections across the globe. These are the connections that really matter - and inspire greatness. #WeAreSMART #ConnectionsThatMatter
About SMART Technologies
At SMART Technologies, we create technology that helps people learn and collaborate. Our interactive displays, software, and collaboration solutions empower millions of students, educators, and businesses around the world.
As we continue to strengthen our commercial operations, we are looking for a highly analytical and business-minded Revenue Analyst to drive forecasting excellence and lead the North American Sales & Operations Planning (S&OP) process.
Position Summary
The Revenue Analyst is responsible for delivering accurate revenue forecasting, facilitating the North American S&OP process, and providing actionable business insights that improve forecast accuracy and operational decision-making.
This role serves as the central point of coordination between Sales, Finance, Supply Chain, Marketing, and Operations to ensure demand forecasts align with inventory planning and revenue expectations. The ideal candidate combines strong analytical skills with excellent business acumen and the ability to influence cross-functional stakeholders.
Key Responsibilities
Revenue Forecasting
- Own the weekly, monthly, and quarterly North America revenue forecast.
- Partner with Sales Leadership to understand pipeline health, order and sales trends, product and demand drivers.
- Build and maintain statistical and sales-driven forecasting models.
- Monitor forecast accuracy and continuously improve forecasting methodologies.
- Produce executive forecasting reports and dashboards for senior leadership.
Sales & Operations Planning (S&OP)
- Lead the monthly North America unit S&OP process.
- Consolidate demand forecasts across all product lines and channels.
- Collaborate with Supply Chain to align inventory planning and availability with expected demand.
- Identify demand trends, supply risks, order fills/backorders, demand changes, and revenue impacts early.
- Facilitate S&OP meetings and document actions and decisions.
Business Analysis
- Incorporate and align revenue forecasts with unit planning and forecasting, overlaid with trends identified through historical statistical analysis and macro inputs
- Analyze sales, run rate, attach rates, inventory availability impacts, and demand trends.
- Identify risks and opportunities affecting quarterly revenue attainment.
- Recommend actions to improve forecast accuracy and operational efficiency.
Cross-Functional Partnership
- Act as the primary Revenue Operations partner for:
- North America Sales
- Finance
- Supply Chain
- Product Management
- Marketing
- Drive alignment between commercial forecasts and operational planning.
Qualifications
Required
- Bachelor's degree in Business, Finance, Economics, Supply Chain, Data Analytics, or related field.
- 3+ years of experience in Sales Operations, Business Analytics , FP&A, Business Analytics, Demand Planning, Revenue Operations or Supply Chain Analytics.
- Advanced Microsoft Excel skills.
- Experience with CRM platforms.
- Strong analytical and quantitative problem-solving abilities.
- Self-starter with excellent communication and presentation skills.
- Ability to influence without direct authority.
Preferred
- Experience leading or supporting an S&OP process.
- Experience with Power BI.
- Experience in a technology or hardware business.
Key Competencies
- Analytical mindset
- Business acumen
- Forecasting expertise
- Financial literacy
- Cross-functional collaboration
- Executive communication
- Process improvement
- Attention to detail
- Strategic thinking
- Continuous improvement mindset
Success Metrics
Success in this role will be measured by:
- Forecast accuracy (Monthly & Quarterly)
- Revenue forecast variance
- S&OP process effectiveness and on-time execution
- Inventory alignment with demand
- Executive stakeholder satisfaction
- Reporting automation and efficiency improvements
- Identification and mitigation of revenue risks
- Quality and timeliness of business insights
At SMART, we are committed to fostering an inclusive, respectful, and equitable workplace where all individuals regardless of race, national or ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability can thrive. We welcome applications from all qualified candidates and are proud to be an equal opportunity employer.
