Job Summary:
The Shop Technician plays an essential role in delivering customer service excellence to SAMSON’s customers and internal colleagues and partners. Reporting to the Operation & Service Manager, the Shop Technician is responsible for the assembly and testing of all equipment (individual or full assembly) for the safe use in service while adhering to all OHSA requirements, company policies and safety practices.
As an achievement-oriented individual, the Shop Technician will find that SAMSON offers a supportive, collaborative working environment with a stable, growing, and dynamic company. All full-time, permanent positions enjoy a total rewards package that includes salary, bonus, vacation, Group RSP contributions and a comprehensive health and insurance program. SAMSON also offers extensive training to support your career, as career growth is expected and available.
CORE RESPONSIBILITIES
Provide Customer Service Excellence:
- Communicates directly and pro-actively with internal stakeholders.
Product Assembly:
- Organizes picked goods and assembles materials as per customer order requirements
- Follows production schedule as set by the Operations Supervisor ensuring order completion meets delivery date requirements
- Ensures final assemblies are functional by conducting tests including but not limited to hydrostatic tests, seat leakage tests, 5-point positioner calibration tests, hysteresis tests, fail safe position tests, overall function tests
- Ensures all the proper identification tags are affixed to all outgoing products prior to shipment being released ie. valve order label, valve tag number, CRN tag, final QC test and inspection tag
- Maintains and monitors all shop tools and service equipment
- Maintains a clean and safe workspace
- Ensures shop & warehouse is maintained daily
Back-up Duties:
- Provides back-up support for Shipper/Receiver and Service technician role as required based on operational requirements and leaves.
Other Duties:
- Logs non-conformances and provide reports to the Quality Department
- Operates Class I forklift as required
- Provides training for new employees as required
- Complies with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON
- Adheres to SAMSON‘s Quality standards and Code of Conduct
- Participates in all company required training
- Other duties as assigned by management
QUALIFICATIONS
- Relevant trade school preferred (electromechanical, machining), or High school related program, or equivalent combination of experience and education
- Basic tooling knowledge and mechanical aptitude
- Ability to effectively communicate verbally with team members
- Ability to work in a team environment
- Innovative problem-solving skills and able to adapt to changing priorities
- High attention to detail
- Prior experience in Valve assembly/disassembly is an asset
- Class I forklift experience required, license is an asset
Description of the Work Environment:
- Shop and warehouse, infrequently in the office
Amount of Travel:
- May require travel for training or in case of service technician backup
Work Schedule:
- 8:30am to 5:00pm, however hours may vary based on operational requirements.
Direct Reports:
ABOUT SAMSON
Established in 1907, SAMSON AG has become a market leader in control valves for industrial process automation. Our technology has proven its value worldwide in a variety of industries. We are trusted in many of the world’s most challenging applications to achieve precise control with a high level of safety and reliability.
SAMSON employs over 4,300 worldwide staff and is represented in more than 50 countries by 62 independent subsidiaries and 79 engineering and sales offices to provide best in class local sales and service. The SAMSON product portfolio offers engineered solutions from a single source. With our extensive range of valves, actuators, and accessories we have the right products to suit our customers‘ requirements. Our linear and rotary control valves are carefully selected and sized to ensure reliable operation with reduced maintenance requirements. The latest in positioner technology offers precise control, seamless integration into process control systems, and advanced diagnostics to allow for predictive maintenance.
The modular design of our products allows customers to benefit from a tailor-made solution at an affordable cost. Furthermore, the interchangeability of spare parts between different valve models and sizes contributes to keeping inventory costs low. Continuous investment in research and development allows us to stay at the cutting edge of technology. With over 100 years of experience and expertise, our customers can count on SAMSON to provide robust solutions for their applications.
Starting in 1983, SAMSON entered the North American market, establishing SAMSON Controls, Inc. Canada with its first office in Markham, Ontario, which is still the site of the Canadian head office. At this Canadian office, sales, service, testing and repair, project engineering and support functions are housed to provide local Canadian support to the Canadian market.
Equal Opportunity Employer:
SAMSON Controls, Inc., Canada is an equal opportunity employer that takes pride in our diverse work environment. We do not discriminate in our recruitment, hiring, training, promotion or any other employment practices based on the race, colour, religion, sex, gender, gender identity, sexual orientation, national origin, ancestral heritage, age, marital status, disability or any other legally-protected factors.
We appreciate your interest in joining our team. Please note that this position is open to candidates who are already legally authorized to work in Canada, as we are unable to provide sponsorship at this time. Only those who meet eligibility requirements will be contacted. Thank you for applying.
