Ottawa Kanata Hotel & Conference Centre - Maintenance Technician
Department: Maintenance & Engineering
Scope:
The Maintenance Technician is responsible for ensuring the hotel property remains in optimal condition at all times by performing preventive and proactive maintenance, addressing repairs promptly, and responding to urgent operational needs. This full-time role requires strong technical skills and hands-on experience in plumbing, painting, door lock repair, room maintenance, and wallpapering, as well as a solid understanding of building systems and hotel maintenance operations. The successful candidate must be able to work independently, prioritize effectively, and maintain high standards of safety, cleanliness, and efficiency.
Primary Responsibilities:
General Maintenance & Repairs
- Perform routine maintenance in guest rooms, public areas, and hotel facilities, including plumbing, basic electrical issue identification, carpentry, and painting.
- Diagnose and repair issues related to door locks, fixtures, furniture, and appliances.
- Repair or replace wallpaper, drywall, ceiling tiles, and other finishes as needed.
- Maintain equipment to ensure uninterrupted operations.
Preventive Maintenance
- Conduct regular inspections of mechanical, electrical, and plumbing systems.
- Complete preventive maintenance tasks to reduce breakdowns and extend equipment life.
- Maintain accurate records of all maintenance work performed.
Work Order Management
- Respond promptly to maintenance requests from guests and departments.
- Prioritize urgent repairs to minimize disruption.
- Ensure all work orders are completed accurately and on time.
Inventory & Ordering
- Maintain inventory of tools, equipment, and supplies.
- Order parts and materials as needed, ensuring cost-effective purchasing.
- Keep clear logs of supplies used and items replaced.
Safety & Compliance
- Follow all safety protocols and ensure compliance with applicable regulations.
- Maintain working knowledge of emergency systems, including fire alarms, sprinklers, and evacuation procedures.
- Assist during emergencies such as power outages, water leaks, or equipment failures.
Communication & Coordination
- Coordinate with Front Desk, Housekeeping, and Management to address issues efficiently.
- Provide regular updates to the General Manager on priorities and completed work.
- Communicate with external contractors when specialized repairs are required.
Guest Interaction
- Respond professionally to guest maintenance concerns.
- Ensure issues are resolved promptly to maintain guest satisfaction.
Additional Duties
- Assist with snow removal, landscaping, and seasonal upkeep.
- Support renovation projects as needed.
- Perform other duties as assigned.
Qualifications & Requirements:
- Minimum 2 years of experience in hotel, residential, or commercial maintenance.
- Proven skills in plumbing, painting, door lock repair, wallpapering, and general upkeep.
- Strong understanding of electrical, HVAC, and mechanical systems.
- Ability to troubleshoot and resolve issues independently.
- Strong organizational skills with the ability to manage multiple tasks.
- Basic computer skills for record-keeping and work order tracking.
- Ability to lift up to 50 lbs and work in various environments (indoor, outdoor, heights).
- Flexibility to work different shifts, including weekends and holidays.
- Strong communication skills in English
Schedule:
Full-time, 5 days a week, 8-hour shifts. Flexibility in scheduling is required to meet operational needs. Weekends including.
Compensation:
$23.00 per hour.
Job Type: Full-time
Pay: $23.00 per hour
Benefits:
Ability to commute/relocate:
- Nepean, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Minimum 5 years of General Broad Maintenance Experience Required
- What is your current English level?
- It is a full-time position, includes the working hours from 9am to 5pm, 10am to 6pm and weekend availability is required. Please confirm that you are ready to proceed
Experience:
- Plumbing: 3 years (required)
- Preventative maintenance: 5 years (required)
Work Location: In person
