Full job description
Build Your Career With Masters Plumbing, Heating & Air
Masters Plumbing, Heating & Air Inc. is a growing residential plumbing and HVAC company serving Edmonton and the surrounding communities. We're looking for a professional Residential Service Plumber who takes pride in quality workmanship, exceptional customer service, and solving problems the right way.
Our technicians are trusted advisors to homeowners. We believe in diagnosing problems accurately, providing honest recommendations, and delivering repairs that are built to last. If you're looking for a company that values professionalism, integrity, and craftsmanship, we'd like to meet you.
Responsibilities
As a Residential Service Plumber, you will be responsible for diagnosing, repairing, maintaining, and installing residential plumbing systems while delivering an outstanding customer experience.
Your responsibilities include:
- Diagnose and repair residential plumbing systems.
- Troubleshoot plumbing, drainage, water pressure, and water distribution issues.
- Repair and install toilets, faucets, sinks, tubs, showers, shut-off valves, hose bibs, mixing valves, and plumbing fixtures.
- Install, service, and repair conventional and tankless water heaters.
- Diagnose, service, and repair residential boiler and hydronic heating systems.
- Troubleshoot circulator pumps, expansion tanks, air separators, zone valves, controls, and other hydronic components.
- Install and service sump pumps, sewage pumps, battery backup systems, and backwater valves.
- Perform drain cleaning, sewer camera inspections, and drain diagnostics.
- Install and service water softeners, reverse osmosis systems, filtration systems, and other water treatment equipment.
- Perform plumbing inspections and identify code or safety deficiencies.
- Complete digital inspection reports with detailed notes and photographs using company software.
- Clearly explain repair and replacement options to homeowners.
- Maintain a clean, organized company vehicle and truck inventory.
- Follow Alberta Plumbing Code and company safety standards.
- Deliver exceptional customer service while treating every customer's home with care and respect.
Required Qualifications
- Journeyman Plumber Certificate (or equivalent Alberta certification).
- Residential service plumbing experience.
- Strong troubleshooting and diagnostic skills.
- Experience servicing and repairing residential plumbing systems.
- Experience servicing residential boiler and hydronic heating systems.
- Valid Class 5 Driver's Licence with a clean driving record.
- Ability to work independently while managing your workload efficiently.
- Strong verbal and written communication skills.
- Comfortable using a tablet to complete digital work orders, inspection reports, photographs, and customer documentation.
- Professional appearance and a commitment to delivering exceptional customer service.
Preferred Qualifications
The following qualifications are considered strong assets:
- Gasfitter certification (Class B or higher).
- Furnace troubleshooting and diagnostic experience.
- Experience servicing tankless water heaters.
- Experience servicing water treatment equipment.
- Experience using sewer camera inspection equipment.
- Experience operating drain cleaning equipment.
- Experience presenting repair and replacement options to homeowners.
- Cross-trade experience in residential HVAC service.
What We Offer
- Competitive hourly wage of $40.00–$50.00 per hour, based on experience and qualifications.
- Performance bonus opportunities.
- Company service vehicle.
- Company-issued tablet.
- Company uniforms.
- Modern tools and equipment.
- Paid manufacturer and technical training.
- Extended health benefits.
- Dental coverage.
- Vision care.
- Disability insurance.
- Paid vacation.
- Opportunities for career growth and advancement.
Schedule
- Full-time
- Monday to Friday
- Overtime available
- On-call rotation as required
The Kind of Technician We're Looking For
Technical ability is important, but character matters just as much.
We're looking for a professional who:
- Takes pride in quality workmanship.
- Is honest, dependable, and accountable.
- Enjoys diagnosing problems rather than simply replacing parts.
- Treats every customer's home with care and respect.
- Communicates clearly and professionally.
- Maintains a clean and organized work environment.
- Has a positive attitude and works well independently and as part of a team.
- Is committed to continuous learning and professional development.
- Represents the company with professionalism and integrity at every service call.
Why Join Masters Plumbing, Heating & Air?
We're building a company where quality workmanship, professionalism, and customer satisfaction come first.
We believe our technicians should have the time, tools, training, and support needed to diagnose problems correctly and perform repairs they can be proud of. We value honesty, teamwork, craftsmanship, and continuous learning, and we're committed to creating an environment where skilled professionals can build long-term careers.
If you're looking for more than just another plumbing job and want to be part of a growing company with high standards and a strong reputation, we'd love to hear from you.
Apply Today
If you're a professional Residential Service Plumber who enjoys troubleshooting, takes pride in quality workmanship, and is committed to delivering exceptional customer service, we encourage you to apply.
Masters Plumbing, Heating & Air Inc. is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $40.00-$50.00 per hour
Benefits:
- Dental care
- Disability insurance
- Life insurance
- Vision care
Work Location: In person
Pay: $40.00-$50.00 per hour
Benefits:
- Dental care
- Tuition reimbursement
- Vision care
Work Location: In person
