Groupe Nordik is the leading creator of wellness spa villages, including the largest Spa in North America (Chelsea, QC) as well as largest event Sauna (Whitby, ON).
Since we first opened our doors in 2005 we have grown to over 500 000 visits per year from our 3 existing locations (Nordik Spa-Nature Chelsea, QC Thermea Winnipeg, MB and Thermea Spa Village Whitby, ON)
Our team of 600 employees brings our operations to life with their innovative approach to wellness. Each team at Groupe Nordik has an important role to play in making our ambitious creations achievable.
At Groupe Nordik, the Maintenance Management (CMMS) and procurement Administrator plays a key role in ensuring the reliability and continuous evolution of maintenance systems. With a strong focus on projects, continuous improvement, and structuring, this role is responsible for validating the quality of data within Websynco, analyzing gaps, and implementing the necessary actions to address them.
As a CMMS expert, this individual serves as an internal reference for cross-functional teams, providing operational support while driving the optimization of practices and processes. The role also involves structuring the use of the CMMS, strengthening standards, and supporting teams in adopting best practices to ensure efficient, consistent, and scalable maintenance operations across Groupe Nordik.
Responsibilities
With a focus on optimization, structuring, and continuous improvement of the CMMS, the specialist will:
-
Structure, optimize, and continuously evolve the use of Websynco to ensure alignment with operational needs and organizational objectives.
-
Act as a CMMS subject matter expert and internal partner by translating business needs into practical, sustainable, and field-adapted solutions.
-
Define, implement, monitor, and evolve standards, processes, and key performance indicators (KPIs) to ensure consistent and rigorous maintenance management practices.
-
Identify gaps, risks, and improvement opportunities through system data analysis, and lead action plans to achieve performance and compliance objectives.
-
Ensure the sustainability of implemented solutions by establishing governance, monitoring mechanisms, and continuous improvement practices.
-
Support CMMS implementation, enhancement, and optimization initiatives, guiding teams through the adoption of tools and best practices.
-
Review, standardize, and enhance data structures, work order templates, and maintenance schedules to improve data quality and operational efficiency.
-
Conduct system usage analyses and audits with a focus on optimization and value creation rather than control.
-
Act as a key point of contact for users by providing strategic guidance, targeted training, and value-added recommendations.
-
Contribute actively to CMMS governance and the ongoing evolution of related processes.
Technical and Functional Skills
-
Bachelor’s degree in engineering (Industrial or Mechanical), Business Administration, Project Management, Information Systems, or a related field.
-
Minimum of 3 years of relevant experience, including hands-on exposure to a CMMS and involvement in maintenance-related implementation, optimization, or structuring projects.
-
Proficiency with CMMS platforms (e.g., IBM Maximo, SAP PM, Infor EAM, etc.).
-
Strong understanding of maintenance processes (preventive, corrective, predictive).
-
Experience with data management and analysis tools (SQL, advanced Excel; Power BI is an asset).
-
Understanding of ERP workflows related to maintenance, procurement, and inventory management.
-
Ability to configure, maintain, and optimize the Websynco system.
-
Experience in user training and support.
-
Project management skills for system upgrades, implementations, or migrations.
-
Bilingualism (French and English) is required to support operations outside Quebec.
Key Personal Attributes
-
Strong attention to detail and rigor to ensure data accuracy and reliability.
-
Analytical mindset with the ability to interpret performance indicators and drive improvements.
-
Autonomy and initiative in solving technical and operational challenges.
-
Excellent communication skills to collaborate with maintenance, IT, and management teams.
-
Strong internal client service orientation and ability to simplify complex concepts.
-
Ability to manage priorities in a fast-paced, evolving environment.
-
Collaborative mindset and ability to work effectively across departments.
-
A high-impact role with genuine organizational visibility and executive sponsorship.
-
A collaborative culture that values delivery excellence.
-
Competitive salary
-
Comprehensive benefits package (including telemedicine)
-
Investment in your skills (company paid training, conferences, and more)
-
Free access to the spa for you and a plus one
-
Discounts on food, massage therapy, esthetic services, and more
-
Free access to an exercise room at the workplace
