Description
The U of C Medical Group in the Cumming School of Medicine is currently seeking a Full-time Regular Accounts Receivable Specialist.
Position reports to the Manager, University of Calgary Medical Group (UCMG).
The Accounts Receivable Specialist provides support with regard to collections on third party invoices for University of Calgary Medical Group physicians.
This role works closely with the billing team, as well as internal and external stakeholders. A high volume of moderately complex transactional work along with multiple priorities are assigned to this role. Stress levels may be high at times.
Summary of Key Responsibilities (job functions include but are not limited to):
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Responsible for initiating and preparing ACCPAC batches for earnings and deductions
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Weekly download of Alberta Health and Wellness reconciled claims for members in ACCPAC
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Responsible for weekly bank deposits to the Royal Bank as required
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Prepares electronic payroll transfers to members for monthly clinical earnings and advance requests during the month on RBC Express
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Issues payments to third parties
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Daily Check with EIS for new invoices that have been created by billing clerks
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Process credit card payments over the phone and monitor/apply online payments
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Maintain adequate documentation to support account activity and reporting thereof
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Daily follow-up on all outstanding accounts related to direct and third party invoices; handles records adjustments and corrections
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Provides support and back-up for other members of the accounting team
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Sends unpaid invoices to collection agency based on UCMG policies
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Communicate third party invoicing and payment policies, procedures and processes to billing clerks in a professional and courteous manner
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Develop financial reports in conjunction with the Team Lead and generate as necessary
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Liaise with collections agency on unpaid invoices
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May require contacting Alberta Health if the indication is that the patient has AHC coverage and their personal health number is valid
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Proactively develop and maintain trustworthy and productive working relationships with all stakeholders including: colleagues, university departments, Alberta Health Services, WCB, colleagues and other external clients
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Handle calls from patients/third party organizations who require or are providing additional information; handles records adjustments and corrections
Qualifications / Requirements:
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Degree in Business or a related field
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Minimum 3 year's accounts receivable experience is required
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Excellent organization and independent decision making skills - good written and verbal communication skills
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Must demonstrate efficient organizational and time management skills in setting appropriate priorities and accomplishing tasks within deadlines
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Ability to build effective relationships through a high level of cooperation and understanding when dealing within the University or outside the University
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Adapt to changes in organizational structures, systems and policies
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Experience in providing/managing billing service and regulations for Alberta Health billing required
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Knowledge of WCB billing procedures required
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Knowledge of billing software program and an EIS database an asset
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Knowledge of university core business systems and a good working knowledge of Microsoft Office applications
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Accuracy, attention to detail and excellent communication and interpersonal skills are essential
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Ability to function independently and a member of a team
Application Deadline: August 14, 2026
We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.
For a listing of all management and staff opportunities at the University of Calgary, view our Management and Staff Careers website.
About the University of Calgary
UCalgary is Canada's entrepreneurial university, located in Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative learning environment, made rich by research, hands-on experiences and entrepreneurial thinking. It is Canada's leader in the creation of start-ups. Start something today at the University of Calgary. For more information, visit ucalgary.ca.
The University of Calgary has launched an institution-wide Indigenous Strategy ii' taa'poh'to'p committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.
The university's commitment to the Indigenous Strategy is evident through the oversight of 18 Elders serving on the Circle of Advisors and the many unit-based circles working towards implementation of the strategy including the Faculty Advisory Circle and teams such as the Office of Indigenous Engagement, the Writing Symbols Lodge, and the Indigenous Research Support Team. Many Indigenous-based events and processes are impacting curriculum, programming and polices at the University of Calgary.
As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Institutional Commitments ([email protected]) and requests for accommodations can be sent to People & Culture ([email protected]).
Do you have most but not all the qualifications? Research show that women, racialized and visible minorities, and persons with disabilities are less likely to apply for jobs unless they meet every single qualification. At UCalgary we are committed to achieving equitable, diverse, inclusive and accessible employment practices and workplaces and encourage you to apply if you believe you are right for this role.
We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.
