Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Work
The Commercial Mortgage Officer is responsible for onboarding, maintaining and updating commercial mortgage files/pipeline report from the LOI acknowledgement stage to the funding stage by acting as a liaison between the Account Manager, Underwriting, Funding and Compliance departments, ensuring compliance with the Company’s established lending guidelines and requirements. Additional duties are also required including providing the Manager with administrative and clerical support and special projects required by senior management and networking with clients, brokers and other external business partners as well as staff within the Credit & Risk Management group and other internal departments.
- 30% - on a daily basis, the incumbent will on board loans by adding loans to SIT and RAISE platforms. Scrub the loan details against SFR watch/deny list and document the Broker verification process. The incumbent will scrutinize the contents of the file with a strong emphasis on anti-money laundering (AML) and anti-terrorist financing (ATF) requirements, to assess if CIF merges are required, review existing AML scores, ensure any STR/SATs are dealt with accordingly and archive all documents received to date to filenexus.
- 30% - on a daily basis, the incumbent will communicate with internal contacts (i.e. Account Managers, Underwriters, Funders, Compliance) and third party providers (i.e. Brokers, Partners, Clients) to obtain/review required AML documentation and act as a liaison between various groups within the department. Ensuring transactions are processed in a timely and efficient manner in order to deliver superior customer service, while ensuring compliance with the Company’s established AML policies and lending guidelines and requirements. Completion of the Fintrac form prior to funding and recommend to Management for approval.
- 20% - on a daily basis, generate CAFs by updating loan details in SIT as per approved LPD write ups, and recommend to management for approval.
- 10% - update statuses or closing dates as requested, process good faith deposit cheques on SIT, document loan cancellations on SIT, RAISE and FileNexus, prepare loan cancellation memos for fee reimbursement for senior management approval and cut reimbursement cheques from SIT or request wires from Funding.
- 10% - on a daily basis, assist the underwriters in preparation of draft commitments, instructing the funding dept, income analysis and employment verbal verifications, the incumbent is responsible for time management of their work flow in order to meet prescribed deadlines.
- Have a minimum of 2 years’ commercial mortgage/administration experience
- Post-secondary education (diploma/degree), preferably in business or finance
- Extensive working knowledge of MS Office (Word, Excel, Outlook, Power Point)
- Strong analytical skills
- Strong organizational skills
- Ability to handle multiple competing priorities
- Good time management skills
- Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
The position requires the incumbent to be a self-starter and make sound decisions as efficiently as possible. Commercial mortgages can be complex in nature, requiring in-depth reviews of documentation.
What we offer [For full-time permanent roles]
\uD83D\uDCB0 Competitive discretionary bonus
✨ Market leading RRSP match program
\uD83E\uDE7A Medical, dental, vision, life, and disability benefits
\uD83D\uDCDD Employee Share Purchase Plan
\uD83D\uDC76\uD83C\uDFFD Maternity/Parental top-up while you care for your little one
\uD83C\uDFDD Generous vacation policy and personal days
\uD83D\uDDA5 Virtual events to connect with your fellow colleagues
\uD83C\uDF93 Professional development and comprehensive Career Development program
\uD83D\uDC9B A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.
Equity, Diversity & Inclusion
EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.investorroom.com and eqbank.ca.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
