Kitchener, On Service advisor Jobs – 63 Openings This Week

Automotive Service Coordinator
Strickland's Stratford —Stratford, ON
- $18–$20 an hour
- Full-time
- High school diploma or GED
- Front desk
- Time management
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Parts Advisor
Bobcat of Brantford —Brantford, ON
- $22–$29 an hour
- Full-time
- CRM software
- Heavy lifting
- Microsoft Office
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6d

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Parts and Service Advisor
Thermo King Eastern Canada —Mississauga, ON
Handle counter, phone, and walk-in inquiries from customers. Support customers with basic service inquiries. Generate parts invoices and track pending orders.
$20–$25 an hour
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Parts Counter Person
CG Equipment —Guelph, ON
Assisting parts manager on any parts order, placing orders, recommending stock parts, assisting customers with placement of orders.
$20–$25 an hour
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Parts and Service Advisor
Thermo King Eastern Canada —Mississauga, ON
Support customers with basic service inquiries. Handle counter, phone, and walk-in inquiries from customers. Generate parts invoices and track pending orders.
$20–$25 an hour
Quick apply
Bilingual Automotive Service Advisor
Holman —Toronto, ON
Aujourd'hui, Holman, dont le siège social se trouve à Mount Laurel, au New Jersey, est l'une des plus grandes entreprises familiales de services automobiles en…
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Automotive Service Coordinator

Strickland's Stratford
Stratford, ON

Quick apply

Job details

Full-time

Benefits

Extended health care

Skills

Computer operation
Dealer management system (DMS) software
Customer appointment booking
Post-secondary education
High school diploma or GED
Client services
Customer service orientation
Front desk
Multi-line phone systems
Outbound calling
Appointment scheduling
Client interaction
Time management

Full job description

About Strickland’s Toyota Stratford
Strickland’s Toyota Stratford is a family-owned and operated dealership that has proudly served communities across Ontario since 1978. With a strong commitment to honesty, outstanding customer service, and a people-first philosophy, we have earned a reputation as one of the most trusted automotive dealerships in the region. Our Stratford location offers a modern, fast-paced workplace supported by a collaborative team environment and a strong focus on growth and continuous improvement.

Position Overview
The Automotive Service Coordinator is an important member of our Service Department team, helping ensure customers receive a smooth and positive service experience. This in-person position focuses on coordinating service appointments, managing both incoming and outgoing communications, and assisting with the daily organization of service operations while working within the CDK dealership management system. This opportunity is available due to an existing vacancy.

Key Responsibilities

Answer incoming calls and respond to service-related inquiries in a professional and friendly manner.
Schedule, update, and confirm service appointments efficiently using the CDK system.
Maintain accurate customer profiles and service history records within CDK.
Make outbound calls for appointment reminders, missed appointments, declined services, and seasonal maintenance follow-ups.
Work closely with Service Advisors and Technicians to ensure appointment scheduling supports an efficient workflow.
Keep the reception and work area organized and welcoming for customers visiting the service department.
Assist with service department initiatives, promotional campaigns, and efforts to improve customer satisfaction.

Qualifications

High school diploma or equivalent required; post-secondary education is considered an asset.
At least one year of experience in customer service, administration, or within a dealership environment.
Familiarity with CDK dealership software is preferred.
Excellent communication, organization, and time-management abilities.
Ability to remain calm, polite, and professional in a busy environment.
Detail-oriented with a positive, team-focused attitude.
Comfortable using multi-line phone systems, email, and computer-based applications.

What We Offer

Competitive hourly compensation.
Extended health benefits.
A supportive, family-oriented workplace environment.
On-the-job training and opportunities for career growth within the organization.
The opportunity to work with one of Ontario’s most respected automotive groups.

Join Our Team
If you enjoy helping people, work well in a fast-paced office environment, and have experience with CDK systems, we encourage you to apply. Please submit your resume along with a short cover letter in response to this job posting.

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