This posting is for an existing vacancy.
Google utilizes AI tools to assist in assessing candidates in our hiring processes.
In most instances, this position requires in-person interviews as part of the hiring process.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Waterloo, ON, Canada; Toronto, ON, Canada.
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience with software development in one or more programming languages.
- 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture.
- Master's degree or PhD in Computer Science or a related technical field.
- 5 years of experience with data structures and algorithms.
- 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
- Experience building or integrating with communication systems (e.g., telephony, WebRTC, chat) and AI agents.
- Experience with Generative AI, large language models (LLMs), or conversational AI systems, especially in the development of AI agents or agentic frameworks.
Google's software developers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at a massive scale, and extend well beyond web search. We're looking for developers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software developer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our developers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.
You will join a highly technical, fast-paced developing team transforming customer interactions through AI. In this role, you will build the "front door" connecting next-generation AI agents to millions of users, and develop cloud-based "last-mile" integrations that power seamless chat and voice experiences.You will ensure reliable and scalable GenAI interactions directly at the customer touchpoint that shape the future of applied AI by developing our core first-party integration platforms.
The Cloud Applied AI (AAI) powers business growth with Gemini Enterprise. Our portfolio includes Gemini Enterprise for Customer Experience (Shopping Agent, CX Agent Studio, Agent Assist, Vertex AI Search - Commerce, Customer Experience Insights), along with other vertical and domain packaged solutions. We enable high adoption and speed to value by building solutions that are quickly deployed, delivering new 0-to-1 capabilities with startup agility. Team members operate at the forefront of AI, collaborating directly with model builders with unprecedented speed. Join us to work on cutting-edge projects and shape the future of AI in a fast-paced, collaborative, and impactful environment.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
Canada: $182000 - $186000 (CAD) + 15% bonus target + equity + benefits
Learn more about benefits at Google.
- Drive the end-to-end development and technical design for integrating AI agents across various first- and third-party chat and voice surfaces, guiding the team through complex performance and reliability challenges.
- Partner closely with Product Management, UX, and AI research teams to translate complex requirements into AI-powered customer support experience.
- Lead technical relationship-building and co-development efforts with key external partners to ensure their technologies integrate seamlessly with our platform.
- Apply deep technical knowledge in telephony, chat, or Generative AI to guide product direction and successfully navigate complex technical trade-offs.
- Deliver in a fast-paced, action-oriented environment to accelerate development and deliver robust solutions in a rapidly evolving domain.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
