CAMPAIGN OPERATIONS COORDINATOR
SALARY
Starting Salary: $43,796.33
In accordance with the Collective Agreement between the UWW and Unifor Local 191.
THE OPPORTUNITY
United Way Winnipeg brings people together to build a stronger, more connected city.
For more than 60 years, we have helped Winnipeggers turn care into action by mobilizing donors, workplaces, volunteers, community partners, governments, and a network of 125+ agencies and programs. Together, this network protects and strengthens the social safety net that thousands of people rely on every year. Every 12 seconds, someone in Winnipeg reaches out to one of these organizations for help.
Our work is about more than raising funds. It is about growing a movement of people who believe they have a role to play in shaping the future of our city. We listen to community, invest in local solutions, build partnerships, and create opportunities for more people to belong, participate, and contribute.
As part of the United Way Winnipeg team, you’ll bring your skills to work that matters. You’ll join a workplace grounded in care, curiosity, collaboration, and accountability, where people are encouraged to learn, contribute, and help move important work forward.
If you’re looking for a role where your work can help strengthen community and grow a movement for a better Winnipeg, we’d love to hear from you.
POSITION SUMMARY
The Campaign Operations Coordinator provides administrative, operational, and donor support to United Way Winnipeg's Campaign Team, helping to ensure workplace campaigns, fundraising initiatives, and stakeholder engagement activities are delivered effectively and efficiently.
Working closely with Workplace Campaign Specialists, Growth Initiative Specialists, volunteers, donors, and workplace partners, this role supports the day-to-day coordination of campaign activities through strong organization, data management, donor support, and administrative excellence. The Campaign Operations Coordinator plays an important role in maintaining accurate records, supporting fundraising operations, and ensuring stakeholders receive timely, responsive, and professional service.
This position is part of the bargaining unit represented by Unifor Local 191 and is governed by the terms and conditions of the applicable collective agreement.
RESPONSIBILITIES
Campaign Operations & Administration
-
Provide administrative and operational support to Campaign team members, volunteers, and fundraising initiatives
-
Process and accurately record donations received through multiple channels while maintaining data integrity and confidentiality
-
Support the administration of online donation platforms and fundraising systems, ensuring a positive user experience and timely issue resolution
-
Prepare reports, presentations, campaign materials, correspondence, and supporting documentation
-
Maintain accurate donor, workplace, volunteer, and campaign records within organizational databases
-
Conduct research and compile information to support campaign planning, fundraising strategies, and departmental priorities
Planning & Coordination
-
Coordinate virtual and in-person meetings, including scheduling, agendas, logistics, technology requirements, and meeting documentation
-
Support the planning and implementation of workplace campaigns, fundraising initiatives, events, and volunteer engagement activities
-
Assist with tracking timelines, deliverables, and follow-up actions to support campaign and operational objectives
Donor & Stakeholder Support
-
Serve as a point of contact for donors, workplace representatives, volunteers, and other stakeholders
-
Respond to inquiries and provide accurate, timely, and professional support through phone, email, and other communication channels
-
Support donor stewardship activities by facilitating donation transactions, providing information, and ensuring a positive donor experience
-
Build and maintain positive relationships with internal teams and external stakeholders through responsive and collaborative service
Systems & Continuous Improvement
-
Perform data entry, database maintenance, reporting, and spreadsheet analysis to support decision-making and campaign operations
-
Provide first-level support for donation processing, online platforms, and administrative systems, escalating issues as appropriate
-
Identify and resolve routine operational issues by gathering information, evaluating options, and implementing practical solutions
-
Contribute to continuous improvement by identifying opportunities to strengthen processes, systems, and service delivery
QUALIFICATIONS/EXPERIENCE
-
Administrative Assistant, Office Administration, or a related post-secondary certificate or diploma, combined with 2 years of related experience, or an equivalent combination of education and experience
-
Experience working with CRM systems, donor databases, fundraising platforms, or other business application software
-
Intermediate to advanced proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
-
1–3 years of experience supporting fundraising campaigns, workplace campaigns, account management, partnership development, donor services, or related administrative functions is preferred
WHAT WILL HELP YOU SUCCEED
-
Strong organizational skills with the ability to manage multiple priorities and deadlines
-
Excellent attention to detail and commitment to accuracy and quality
-
Strong communication and customer service skills, with the ability to build positive relationships with diverse stakeholders
-
The ability to work independently while contributing effectively as part of a team
-
Sound judgment, adaptability, and a proactive approach to problem-solving
-
Confidence working with databases, technology, and administrative systems
BENEFITS
United Way Winnipeg offers a competitive benefit package, which includes:
-
company-paid health and dental coverage.
-
defined benefit pension package with company match.
-
generous paid time off and holiday schedule.
-
opportunities for professional development and career growth.
-
flexible hybrid work arrangements to support work life balance.
HOW TO APPLY
United Way Winnipeg is committed to achieving and maintaining a staff team that reflects the demographics of the communities we serve. Applicants are asked to self-declare.
We are committed to providing an inclusive, barrier-free work environment, beginning with the hiring process. Individuals applying for employment with United Way Winnipeg may request accommodations at all stages of recruitment and employment from the People & Culture team. All information received as it relates to accommodation will be kept confidential.
Applicant reviewal will begin on June 22nd. This posting will remain open and will continue to receive applications until the position is filled.
To apply, please visit our website or click Apply today!
