ottawa, on patient services coordinator Jobs – 54 Openings This Week

Bilingual Clinical Coordinator
Calian —Ottawa, ON
- $50,000–$55,000 a year
- Full-time
- Bilingual
- Customer service
- English
9d
Director of Resident Programs | Permanent Full-Time
Sienna Senior Living —Stittsville, ON
- $43,055–$53,819 a year
- Full-time
- Time management
- Dental care
4d
Bilingual Care Coordinator / Coordonatrice de soins bilingue
Modern Menopause —Ottawa, ON
- $25 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
Summer Student - Park Administrative Coordinator (Revised)
City of Ottawa —Ottawa, ON
- $18.45–$19.94 an hour
- Full-time
- Bilingual
- CPR Certification
- Microsoft Excel
Summer Student - Camp Counsellor (Revised)
City of Ottawa —Ottawa, ON
- $17.60–$18.45 an hour
- Bilingual
- CPR Certification
- No experience needed
Summer Student - Camp Coordinator (Revised)
City of Ottawa —Ottawa, ON
- $19.94–$21.32 an hour
- Bilingual
- CPR Certification
- Customer service
Summer Student - Camp Coordinator, Specialty (Revised)
City of Ottawa —Ottawa, ON
- $19.94–$21.32 an hour
- Bilingual
- CPR Certification
- Customer service
Summer Student - Wading Pool Attendant (Revised)
City of Ottawa —Ottawa, ON
- $17.60–$18.45 an hour
- Bilingual
- CPR Certification
- English
Godly Play Storyteller
Anglican Diocese of Ottawa —Ottawa, ON
- $25 an hour
- Part-time
- Communication skills
Quick apply
Summer Student - Wading Pool Supervisor (Revised)
City of Ottawa —Ottawa, ON
- $19.94–$21.32 an hour
- Bilingual
- CPR Certification
- English
Chiropractic Coordinator
Trillium Family Chiropractic —Carleton Place, ON
- $20–$25 an hour
- Full-time
- Social media management
- Customer service
- Front desk
- Life insurance
Quick apply
1d
Summer Student - Inclusive Recreation Integration Support Worker (Revised)
City of Ottawa —Ottawa, ON
- $19.94–$21.32 an hour
- Bilingual
- CPR Certification
- English
Veterinary Receptionist, Carp Road Animal Hospital
VCA Animal Hospitals —Stittsville, ON
- $17.85–$25.00 an hour
- Full-time
- Customer service
- Employee assistance program
Territory Manager - Ottawa East (Fixed-Term Contract)
Align Technology Canada —Ottawa, ON
- $117,000 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Sales
Quick apply
10h
Summer Student - Instructor I, Specialty (Revised)
City of Ottawa —Ottawa, ON
- $24.30–$29.62 an hour
- Bilingual
- CPR Certification
- English
Treatment Coordinator - Skyline Dental Associates
Dentalcorp Canada —Ottawa, ON
- $25–$28 an hour
- Full-time
- Customer service
- Communication skills
- Dental care
- Employee assistance program
Quick apply
Summer Student - Beach Volleyball Support (Revised)
City of Ottawa —Ottawa, ON
- $17.60–$18.45 an hour
- Bilingual
- CPR Certification
- Customer service
Summer Student - Inclusive Recreation Assistant Camp Director (Revised)
City of Ottawa —Ottawa, ON
- $19.94–$21.32 an hour
- Bilingual
- CPR Certification
- English
Summer Student - Inclusive Recreation Camp Director (Revised)
City of Ottawa —Ottawa, ON
- $21.32–$24.30 an hour
- Bilingual
- CPR Certification
- English
(CAN) Relief Pharmacist
Walmart Canada —Ottawa, ON
- $41.60–$55.90 an hour
- Full-time
- Sales
Relief Pharmacist FT
Walmart Canada —Rockland, ON
- $41.60–$55.90 an hour
- Full-time
- Sales
Pedorthist (Independent Contractor)
LMC Healthcare —Ottawa, ON
- Part-time
- EMR systems
- Communication skills
Quick apply
Nurse Practitioner
Wabano Centre for Aboriginal Health —Ottawa, ON
- $125,000–$127,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Neuromuscular Clinician Investigator (Vacant)
Department of Medicine —Ottawa, ON
- Full-time
- Bilingual
- Medicine
- English
- Disability insurance
- Dental care
Chiropodist (Independent Contractor)
LMC Healthcare —Ottawa, ON
- Contract
- EMR systems
- Communication skills
Quick apply

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Bilingual Clinical Coordinator

Calian
Ottawa, ON

Apply Now

Job details

Full-time
9 days ago

Skills

Bilingual
French
Customer service
Call center
Filing
English
Microsoft Office
High school diploma or GED
Organizational skills
Time management

Full job description

About Calian

At Calian, we help organizations overcome obstacles, manage risks, and drive progress. Since 1982, we’ve grown from a small consulting firm into a trusted global company across defence, space, health, nuclear energy, public safety, and government.

We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by solving real-world challenges, we want you on our team.

Job Type: Full Time

Position Overview

Calian Patient Support Programs is looking for a Full-time/Permanent Clinical Coordinator. The Clinical Coordinator provides exceptional support to patients, prescribers, and pharmacies in a patient support program.

Summary of Position:

The Clinical Coordinator (CC) is an integral part of the Patient Support Program team, providing seamless service to patients that require medication administration support, and to their associated Health Care Providers. The CC is responsible for ensuring patient records are kept current by e-filing associated documentation, updating the electronic database records, and managing patient related activities by telephone, all conducted in accordance with training, standard operating procedures, and applicable regulatory requirements. The position requires substantial telephone interaction.

Work timings- 1130-8pm EST

Responsibilities

Triage and process incoming faxes. Review incoming faxes to verify potential Adverse Events (AEs) and product complaints.
Report AE and product complaints.
Register new patients into the database.
Process patient reactivations into the database.
Update patient information into the database.
Send reports to physicians.
Process orders for medical supplies and promotional materials.
Verify invoices for accuracy and upload to external supplier for payment.
Respond to questions concerning invoice submission and payments.
Contact patients by telephone to facilitate booking of appointments with specialized clinics.
Contact patients by telephone to remind patients of their appointments.
Answer incoming calls from patients and healthcare providers. (HCPs)
Prepare progress reports.
Assist Supervisor, Clinical Coordinator Services and Program Manager in creating program materials and presentations as required.
Create, review and revise SOPs relevant to the CC function.
Identify and implement (with Manager approval) Process Improvement initiatives which will result in increased efficiency and maximum productivity.
Fulfil other duties as required.

Qualifications

English and French bilingualism (oral and written) if required by the program.

High School, College or University. Equivalent work experience would be considered.
2 years of call center experience or can demonstrate telephone and customer service skills.

Additional Requirements

Call center experience is an asset.

Demonstrates attention to detail.
Superior time management and organizational skills.
Respond to the customers (patients, healthcare professionals) needs by answering questions based on training documents, referring to the relevant resource and finding information.
Strong interpersonal and customer service skills to promote effective working relationships with others.
Flexibility; Adapts schedule in times of heavy workload, with the ability to multitask.
Ability to prioritize multiple assignments independently.
Ability to maintain composure and function effectively under pressure.
Self-motivated and proactive.
Team-player with the initiative to learn.
Proficiency using common computerized information systems, including Microsoft Office.
Ability to quickly adapt to different software.
Able to work quickly and efficiently on the project relevant computer programs, thus properly interpreting the information exchanged with customers.

Compensation:

$50,000 – $55,000 per year.

Working hours:

Monday to Friday between 1130AM to 8PM EST

Vacancy

There is one (1) position available

AI Usage Disclosure

At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All evaluations and decisions are made by real people on our recruitment team and hiring managers. All applicants are reviewed and only those chosen for an interview will be contacted by our recruiting team.

Apply Now

Refine Your Search

patient services coordinator jobs in ottawa, on

Bilingual Clinical Coordinator

Director of Resident Programs | Permanent Full-Time

Bilingual Care Coordinator / Coordonatrice de soins bilingue

Summer Student - Park Administrative Coordinator (Revised)

Summer Student - Camp Counsellor (Revised)

Summer Student - Camp Coordinator (Revised)

Summer Student - Camp Coordinator, Specialty (Revised)

Summer Student - Wading Pool Attendant (Revised)

Godly Play Storyteller

Summer Student - Wading Pool Supervisor (Revised)

Chiropractic Coordinator

Summer Student - Inclusive Recreation Integration Support Worker (Revised)

Veterinary Receptionist, Carp Road Animal Hospital

Territory Manager - Ottawa East (Fixed-Term Contract)

Summer Student - Instructor I, Specialty (Revised)

Treatment Coordinator - Skyline Dental Associates

Summer Student - Beach Volleyball Support (Revised)

Summer Student - Inclusive Recreation Assistant Camp Director (Revised)

Summer Student - Inclusive Recreation Camp Director (Revised)

(CAN) Relief Pharmacist

Relief Pharmacist FT

Pedorthist (Independent Contractor)

Nurse Practitioner

Neuromuscular Clinician Investigator (Vacant)

Chiropodist (Independent Contractor)

I want to receive the latest job alerts for patient services coordinator in ottawa, on

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