Remote Technical support representative Jobs – 408 Openings This Week

Customer Support Representative- Australian Market
TMG Industrial —Richmond, BC
- $48,000–$60,000 a year
- Full-time
- Hybrid work
- Mechanic experience
- Sales
- Customer service
- Commuter benefits
- Dental care
Quick apply
4d
Territory Manager - Quebec City & Montreal
WaterFurnace International —Quebec City, QC
- Full-time
- Remote
- Sales
- Presentation skills
- Bachelor's
Quick apply
Inside Sales Representative (HVACR)
Copeland —Saint-Laurent, QC
- $50,000–$60,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
Account executive ( Eastern Ontario)
Medfar —Toronto, ON
- Full-time
- Remote
- Bilingual
- Sales
- English
- Mileage reimbursement
- Paid time off
Quick apply
B2B Sales Representative (Atlantic Canada)
Engage Creative Technologies —St. John's, NL
- From $50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Salesforce
- Paid time off
- Flexible schedule
Quick apply
5d
Account Manager, Geoanalytics
ALS Canada - Quebec —Montréal, QC
- $80,000–$105,000 a year
- 8 hour shift
- Remote
- Bilingual
- CRM software
- Sales
- Wellness program
- Disability insurance
Solution Architect
Parallels Inc —Remote
- Immediate opening
- Remote
- Azure
- Sales
- Communication skills
Quick apply
New construction Sales Representative
Tolmie enterprise —Calgary, AB
- $32,543.21–$121,139.67 a year
- Full-time
- Hybrid work
- Bilingual
- Spanish
- Sales
- Flexible schedule
Quick apply
5d
Territory Manager - Ontario, CAN
Enerpac Tool Group Corp —Remote
- Weekends as needed
- Remote
- Sales
- Bachelor's
- Travel
Territory Sales Representative - Toronto
Gym Curators —Remote
- Temporary
- Remote
- CRM software
- Sales
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
8d
Regional Sales Manager
Oxygen8 Solutions Inc. —Remote
- $100,000–$140,000 a year
- Remote
- Sales
- Engineering
- Presentation skills
- Dental care
Quick apply
Account Manager
Rochester Midland Corporation —Montréal, QC
- Full-time
- Remote
- Sales
- Customer service
- Engineering
Outbound Sales Representative - Heavy Equip.
NovaLift Equipment Inc. —Concord, ON
- $20–$30 an hour
- Full-time
- Spanish
- Sales
- Customer service
- Dental care
- Work from home
Quick apply
ED Clinical Specialist - Point of Care (Remote: Ontario/GTA preferred)
Abbott Laboratories —Saint-Laurent, QC
- $99,750–$146,300 a year
- Full-time
- Remote
- Bilingual
- Doctoral degree
- Up to 50% travel
Territory Sales Representative - Montreal
Gym Curators —Remote
- Temporary
- Remote
- CRM software
- Sales
- Microsoft Office
- Work from home
- Flexible schedule
Quick apply
8d
Senior Account Executive - Enterprise Sales (Greenfield)
New Relic —Toronto, ON
- Sales
- DevOps
Représentant terrain équin & consultant technique (Ouvert au télétravail - Québec)
Cargill —Saint-Romuald, QC
- Remote
- Bilingual
- Sales
- English
Account Manager, Geoanalytics
ALS —Montréal, QC
- $80,000–$105,000 a year
- 8 hour shift
- Remote
- Bilingual
- CRM software
- Sales
- Wellness program
- Disability insurance
Représentant(e) des ventes
Ahearn & Soper —Montréal, QC
- Full-time
- Remote
- Bilingual
- Sales
- English
- Disability insurance
- Dental care
Quick apply
14d
Spécialiste, Contrôle des infections – Est du Canada / Specialist, Infection Control - Eastern Canada
AMD Medicom —Pointe-Claire, QC
- Up to 50% travel
- Travel
- Data entry
- Employee assistance program
Bilingual (French/English) Patient Support Representative – Remote Canada
TalentWorldGroup —Canada
- $26 an hour
- 8 hour shift
- Remote
- Bilingual
- CRM software
- Customer service
- Work from home
- Flexible schedule
Quick apply
6d

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Customer Support Representative- Australian Market

TMG Industrial
Richmond, BC

Quick apply

Job details

Full-time
4 days ago

Benefits

Extended health care
RRSP match
Commuter benefits
Dental care
Paid time off
Company events
Vision care
Life insurance
On-site parking

Skills

Mechanic experience
Sales
Customer service
E-commerce
Zendesk
Organizational skills
SharePoint
Handyman experience
Communication skills

Full job description

About Us

TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories — including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.

With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States — and is now expanding into Australia. Join us as we establish our presence down under and be part of our exciting global growth journey.

Position Overview

We are seeking a Customer Support Representative who will play a key role in driving TMG Industrial’s sales growth while delivering exceptional support to our customers in Australia.

This position requires a highly motivated, customer-focused individual with strong communication skills, a passion for helping clients find the right solutions, and the ability to understand market trends, customer needs, and business opportunities.

This Canada-based role supports the Australian market and requires strong communication skills, a customer-focused mindset, and prior experience working with Australian clients or within the Australian industrial sector.

Although the role primarily serves Australian operations, it may also support Canadian and US markets as needed.

What You’ll Be Doing:

Customer Support Responsibilities

Monitor, respond to, and thoroughly address customer service concerns through multiple communication channels (ticketing system, web chat, phone calls, emails, etc.).
Learn and understand products available to customers and be able to answer questions appropriately.
Provide technical assistance, troubleshooting, and product support to customers, with an understanding of Australian standards and customer expectations.
Process and validate customer parts and warranty requests.
Document customer interactions and technical issues in the company's CRM system, such as Zendesk, MS SharePoint.
Assist in the creation of technical documentation, FAQs, and support resources.

Sales Responsibilities

Process timely and accurate quotations to customers via email or phone.
Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.
Build, manage and maintain positive relationships with existing and prospective customers.

What You Bring:

Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.
Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.
Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.
Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.
Experience as a mechanic, handy person, or with technical products is considered a plus.

Work Schedule

This role supports the Australian market and requires availability during Australian business hours and alignment with the Australian holiday schedule.

Expected working schedule:

Sunday to Thursday
2:00 PM – 11:00 PM PST/PDT (BC Time)

Schedule may vary slightly depending on daylight savings changes between Canada and Australia.

This position follows a hybrid work arrangement, with time split between working from home and our Richmond, BC head office.

Why Join Us?

Be part of a fast-growing company with exciting international expansion.
See your work make a direct impact on operations and growth.
Work alongside a collaborative, driven, and entrepreneurial team.

Pay: $48,000.00-$60,000.00 per year

Benefits:

Commuter benefits
Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Are you comfortable working in a hybrid setup between home and our Richmond, BC office?
This role follows the Australian timezone and holiday schedule. Are you comfortable working within this schedule?
Do you have previous experience supporting Australian customers or working within the Australian timezone? Please describe briefly.

Work Location: Hybrid remote in Richmond, BC

Quick apply

Refine Your Search

technical support representative jobs in remote

Customer Support Representative- Australian Market

Territory Manager - Quebec City & Montreal

Inside Sales Representative (HVACR)

Account executive ( Eastern Ontario)

B2B Sales Representative (Atlantic Canada)

Account Manager, Geoanalytics

Solution Architect

New construction Sales Representative

Territory Manager - Ontario, CAN

Territory Sales Representative - Toronto

Regional Sales Manager

Account Manager

Outbound Sales Representative - Heavy Equip.

ED Clinical Specialist - Point of Care (Remote: Ontario/GTA preferred)

Territory Sales Representative - Montreal

Senior Account Executive - Enterprise Sales (Greenfield)

Représentant terrain équin & consultant technique (Ouvert au télétravail - Québec)

Account Manager, Geoanalytics

Représentant(e) des ventes

Spécialiste, Contrôle des infections – Est du Canada / Specialist, Infection Control - Eastern Canada

Bilingual (French/English) Patient Support Representative – Remote Canada

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