Ihg Jobs

General Manager
Holiday Inn Express & Suites Riverport —Richmond, BC
- $100,000–$110,000 a year
- Full-time
- Hospitality
- Hotel
- Budgeting
- Dental care
- Paid time off
Quick apply
11d
Préposé.e. à la salle à déjeuner
Groupe Robin —Trois-Rivières, QC
- Full-time
- Employee assistance program
Quick apply
Franchise Performance Support Manager – Canada
InterContinental Hotels Group —Toronto, ON
- $108,000–$135,000 a year
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
8d
Front Desk Agent
Holiday Inn Express and Suites Strathroy —Strathroy, ON
- $17.60–$18.60 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
Quick apply
7d
NIGHT SECURITY GUARD
Holiday Inn Express & Suites Brandon —Brandon, MB
- $17.25 an hour
- Full-time
- Customer service
- Hotel
- Travel
- Employee assistance program
Quick apply
10h
Maintenance Worker
Candlewood Suites By IHG —Pembroke, ON
- $19.58 an hour
- Part-time
- Maintenance
- Plumbing
- HVAC
Quick apply
5d
Part-Time Night Auditor - Holiday Inn Express Whitby
Silver Hotel Group —Whitby, ON
- $20.35 an hour
- Part-time
- Customer service
- Hotel
- Restaurant experience
- Tuition reimbursement
Quick apply
11d
Guest Room Attendant - Part Time
Holiday Inn Express & Suites Windsor East - Lakeshore —Lakeshore, ON
- Part-time
- Hotel
- High school diploma or GED
- Time management
Quick apply
Server, Moxy Halifax Downtown, Halifax, NS
Moxy Halifax Downton —Halifax, NS
- $17 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Designated paid holidays
- Dental care
Quick apply
Station Chef
Crowne Plaza Toronto North York (Formerly Pan Pacific Toronto) —North York, ON
- $33.92 an hour
- Weekends as needed
- Heavy lifting
- Cooking
- Hotel
- Dental care
Quick apply
6d
Housekeeper/Room Attendant - Moxy Halifax Downtown
Hotel Equities —Halifax, NS
- From $17.75 an hour
- Weekends as needed
- Hospitality
- Hotel
- High school diploma or GED
- Designated paid holidays
- Disability insurance
Quick apply
Front Desk Clerk - Comfort Suites Medicine Hat, AB
Comfort Inn & Suites Medicine Hat, AB —Medicine Hat, AB
- $15.75 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Employee assistance program
Quick apply
14h
FOH F&B - Dinner/Default - Server
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60 an hour
- Full-time
- Hotel
- Restaurant experience
- Dental care
Quick apply
BOH F&B - Dinner/Default - Steward
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Restaurant
- Dental care
Quick apply
FOH Rooms - Night Auditor
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20–$19.31 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Hotel
- Dental care
Quick apply
12d
Part-Time Registered Massage Therapist
InterContinental —Toronto, ON
- $17.72 an hour
- Part-time
- Writing skills
- Basic math
- English
Maintenance - Mechanic I
Canadian Niagara Hotels Group —Niagara Falls, ON
- $21.00–$24.60 an hour
- Weekends as needed
- Carpentry
- Maintenance
- Hotel
- Dental care
Quick apply
FOH Rooms - Guest Service Agent
Canadian Niagara Hotels Group —Niagara Falls, ON
- $18.20–$18.58 an hour
- Weekends as needed
- Hotel
- Front desk
- Phone etiquette
- Dental care
Quick apply
Cook II-Delta Guelph Conference Centre Guelph, ON
Delta Guelph Conference Centre, Guelph, ON —Guelph, ON
- $17.80–$19.50 an hour
- Part-time
- Basic math
- Sanitation
- Hotel
- Designated paid holidays
- Dental care
Quick apply
BOH F&B - Dinner/Default - Line Cook
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60–$22.60 an hour
- Weekends as needed
- Cooking
- Hotel
- High school diploma or GED
- Dental care
Quick apply
BOH F&B - Banquets - Cook 1
Canadian Niagara Hotels Group —Niagara Falls, ON
- $19.60–$23.00 an hour
- Weekends as needed
- Cooking
- Hotel
- High school diploma or GED
- Dental care
Quick apply
FOH F&B - Dinner/Default - Assistant General Manager F&B
Canadian Niagara Hotels Group —Niagara Falls, ON
- $55,000–$63,000 a year
- Weekends as needed
- Hospitality
- Sanitation
- Hotel
- Dental care
Quick apply
1d
FOH F&B - Dinner/Default - Bartender
Canadian Niagara Hotels Group —Niagara Falls, ON
- $17.60 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Dental care
Quick apply
Gérant(e) des ventes multipropriétés
RIMAP Hospitality —Montréal, QC
- $62,000–$74,222 a year
- Weekends as needed
- Hotel
Quick apply
FOH F&B - Breakfast - F&B Supervisor
Canadian Niagara Hotels Group —Niagara Falls, ON
- $20–$25 an hour
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
Quick apply

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General Manager

Holiday Inn Express & Suites Riverport
Richmond, BC

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Extended health care
Dental care
Paid time off
On-site parking

Skills

Hospitality
Hospitality Management
Budgeting
Business
Leadership
Hotel experience

Full job description

The General Manger is responsible for the overall leadership, strategic direction, financial performance and operational excellence of a 150-room branded hotel property.

The role will serve as the primarily liaison between ownership, brand representatives, consultants, contractors, and hotel associates, balancing day-to-day operations with long-term asset enhancement objectives. The ideal candidate is a hospitality leader with experience managing branded hotels, capital improvement projects and complex operational environments.

Key Responsibilities:

· Provide overall leadership and direction for all hotel operations, ensuring alignment with ownership objectives and brand standards.

· Develop and execute a business plan, operating budgets and strategic initiatives.

· Maximize asset value through revenue growth, expense management and operational efficiencies.

· Partner with ownership and asset management teams to establish short- and long-term performance goals.

· Monitor market conditions, competitive positioning and industry trends to identify opportunities for growth and innovation.

· Lead management initiatives associated with the renovation, expansion and rebranding process.

· Assume full responsibility for the hotel’s profit and loss performance.

· Prepare and manage annual operating and capital budgets.

· Achieve revenue, GOP, NOI and EBITDA targets established by ownership.

· Monitor financial results and implement corrective actions when necessary.

· Review daily, weekly, and monthly financial reporting.

· Optimize labour productivity while maintaining exceptional guest service standards.

· Identify opportunities to increase ancillary revenue streams across rooms, meetings, parking and other services.

· Serve as the ownership representative during renovation activities.

· Participate in design review meetings, operational planning sessions and coordination meetings.

· Develop operational strategies to minimize guest disruption during renovation.

· Coordinate temporary closures, phased openings and operational transitions.

· Ensure project milestones are achieved while maintaining hotel performance.

· Lead pre-opening activities associated with expanded facilities, guest rooms, amenities and public spaces.

· Coordinate staffing, training, procurement and operational readiness for newly completed areas.

Oversee all operational departments including:

1. Front Office & Guest Services

2. Housekeeping

3. Engineering & Maintenance

4. Sales & Marketing

5. Food & Beverage

6. Revenue Management

· Ensure compliance with all brand standards, operating procedures and guest experience expectations.

· Maintain exceptional levels of guest satisfaction and reputation management scores.

· Conduct regular operational audits and quality assurance reviews.

· Lead initiatives focused on service excellence and continuous improvement.

· Ensure efficient management of contracts, vendors and service providers.

· Coordinate brand audits, inspections and performance reviews.

· Foster collaboration among departments while preserving the distinct guest experiences associated with each brand.

· Recruit, develop and retain a high-performing leadership team. Conduct performance evaluations and succession planning.

· Ensure compliance with all federal, provincial and municipal regulations.

· Oversee emergency preparedness and crisis management programs.

· Ensure compliance with all franchise, licensing and insurance requirements.

· Work closely with sales, marketing and revenue management to maximize market share and RevPAR.

· Support development of group sales, corporate accounts, leisure travel and local partnerships.

· Evaluate pricing strategies and distribution channels.

· Participate in key client meetings and community engagement initiatives.

· Drive awareness and demand through renovation and post-expansion.

· Champion a guest-first culture throughout the property.

· Monitor guest feedback, online reviews and brand survey results.

· Resolve escalated guest concerns in a professional, compassionate and effective manner.

· Develop initiatives that enhance guest loyalty, satisfaction and repeat business.

Qualifications:

· Degree or Diploma in Hospitality Management, Business or Hotel Administration, or related field is preferred.

· Minimum 10 years progressive hotel leadership experience.

· Minimum 5 years as a General Manager or Hotel Manager of a limited-service branded hotel.

· Experience managing hotels with 150+ guest rooms.

Demonstrated success leading renovations projects is an asset

· Experience working with franchise hotel brands and ownership groups.

· Strong financial management and budgeting experience.

· Experience with IHG, Hilton, Marriott, Hyatt or other major international bands.

Pay: $100,000.00-$110,000.00 per year

Benefits:

Dental care
Extended health care
On-site parking
Paid time off

Work Location: In person

Quick apply

Refine Your Search

General Manager

Préposé.e. à la salle à déjeuner

Franchise Performance Support Manager – Canada

Front Desk Agent

NIGHT SECURITY GUARD

Maintenance Worker

Part-Time Night Auditor - Holiday Inn Express Whitby

Guest Room Attendant - Part Time

Server, Moxy Halifax Downtown, Halifax, NS

Station Chef

Housekeeper/Room Attendant - Moxy Halifax Downtown

Front Desk Clerk - Comfort Suites Medicine Hat, AB

FOH F&B - Dinner/Default - Server

BOH F&B - Dinner/Default - Steward

FOH Rooms - Night Auditor

Part-Time Registered Massage Therapist

Maintenance - Mechanic I

FOH Rooms - Guest Service Agent

Cook II-Delta Guelph Conference Centre Guelph, ON

BOH F&B - Dinner/Default - Line Cook

BOH F&B - Banquets - Cook 1

FOH F&B - Dinner/Default - Assistant General Manager F&B

FOH F&B - Dinner/Default - Bartender

Gérant(e) des ventes multipropriétés

FOH F&B - Breakfast - F&B Supervisor

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