Duties
The Royal Canadian Mounted Police Communications Technology Program (ComTech) in Alberta is seeking talented candidates with a proven ability to support a wide range of information technology (IT) and electronics and communications infrastructure and equipment.
The units within ComTech provide life-cycle management and field support for Alberta First Responders Radio Communication System user equipment, support for vehicular-based equipment such as mobile work stations, in-car video systems and cellular phones and data modems, technical support for two operational communication (9-1-1) centers and their municipal counterparts, and operational support for the Critical Incident Program.
These positions are situated in a law enforcement environment, which includes regular contact with uniformed and armed police officers.
Important messages
Please note we request that job applications are submitted through GC Jobs. Persons who are unable to or prevented from ing using GC Jobs are asked to inform the contact person(s) below prior to the closing date.
Please note completion of the screening questions is required. As the responses to each will be used to determine whether associated requirements are met, failure to complete them fully may result in elimination from consideration.
In accordance with the Treasury Board of Canada Secretariat Directive on Security Screening, effective January 6, 2025, Canadian citizenship is a requirement for a top secret clearance. Please note that while a top secret clearance is not required at the time of application, all conditions of employment, including security clearance, must be met prior to appointment, and maintained for the duration of employment in the position. For more information, please refer to the Directive: https://www.tbs-sct.canada.ca/pol/doc-eng.aspx?id=32805#annA1.
All communication relating to this process, including e-mail correspondence may be used in the assessment of qualifications.
A written exam, interview and reference checks will be conducted as part of the selection process.
Enhanced Reliability Status with Top Secret security clearance
Willing and able to travel throughout service area (i.e., Alberta), including to remote areas, overnight, and travel via helicopter or fixed wing aircraft
Possession of a valid Class 5 driver’s license
Willing and able to work overtime, be on standby, or adjust schedule with little or no notice to meet operational requirements
Willing and able to perform work duties in inclement and uncomfortable weather conditions
Willing and able to provide technical support to frontline policing operations in the field
Willing and able to crawl and work in small areas to install equipment
Willing and able to lift heavy or awkward items, weighing up to twenty-three (23) kilograms
Willing and able to work at heights
Willing and able to travel throughout service area (i.e., Alberta), including to remote areas, overnight, and travel via helicopter or fixed wing aircraft
Willing and able to obtain and maintain a valid Class 5 driver’s license
Willing and able to work overtime, be on standby, or adjust schedule with little or no notice to meet operational requirements
Willing and able to perform work duties in inclement and uncomfortable weather conditions
Willing and able to provide technical support to frontline policing operations in the field
Willing and able to crawl and work in small areas to install equipment
Willing and able to lift heavy or awkward items, weighing up to twenty-three (23) kilograms
Willing and able to work at heights
Your application must clearly explain how you meet the following
Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed
Notes:
1. Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
2. Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.
3. At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.
Learn more about degree equivalency.
Experience with information technology (IT) and electronics or communications infrastructure solutions in a technical capacity
Experience preparing technical documentation to support IT and electronics infrastructure solutions and services, such as architecture/design diagrams, dataflow diagrams, procedures, use cases, user requirements, or detailed build documents
Experience working with IT and electronic test tools (e.g., WireShark, multimeters, spectrum/radio-frequency analyzers, communication protocol analyzers, power meters, oscilloscopes or signal generators) to test, analyze, diagnose or repair electronics equipment
Experience analyzing, designing, modifying, or troubleshooting electronic circuitry
Experience with wireless communications systems and equipment (e.g., Wi-Fi, cellular technologies, P25 land mobile radio)
Applied / assessed at a later date
Knowledge of fundamental theory and practical application of the IT infrastructure discipline
Knowledge of fundamental theory and practical application of the electronics discipline
Demonstrating integrity and respect
Thinking things through
Working effectively with others
Showing initiative and being action-oriented
Client focus
Continuous learning
Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to plan and organize work
Ability to troubleshoot and solve technical problems
May be applied / assessed at a later date
Successful completion of a diploma or degree from a recognized post-secondary institution specializing in IP network design, configuration and maintenance
Learn more about degree equivalency.
Information Technology Infrastructure Library (ITIL) Foundations (or higher) certification
Network+, Cisco Certified Network Associate (CCNA), and/or Cisco Certified Network Professional (CCNP) certification
Certification as a technology professional with one or more of the following or equivalent designations by a provincial professional organization recognized by the Canadian Technology Accreditation Board (CTAB): Certified Engineering Technologist (CET), Applied Science Technologist (AScT), and/or Professional Technologist (PTech)
Experience supporting telephony and IT infrastructure in a 9-1-1 call center environment
Experience managing incidents using a service management ticketing system
We're committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please contact the hiring organization below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Learn more about assessment accommodation.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the population it serves. We promote employment equity and encourage you to self-declare if you belong to one of the designated employment equity groups when you .
Learn more about diversity and inclusion in the public service.
The Indigenous Career Navigators Program, among others, is designed to provide Indigenous peoples with advice and guidance through the application/hiring process. For Indigenous peoples seeking individual support with their application or during the assessment phase, please contact our Indigenous Career Navigator:
[email protected].
