Job Title: Shipping and Receiving Office Coordinator
Reports to: Customer Success Manager
Location: Brantford, ON
Shift: Monday-Friday 3:00PM – 11:30PM
Wage: $22.00 Hourly
Position Summary:
The Shipping and Receiving Office Coordinator will be primarily responsible for scheduling inbound carrier loads, updating inbound database with appointed times for carrier arrivals, maintaining documentation, directing truck drivers, handling carrier/customer paperwork and answering emails from carriers and customers.
The Shipping and Receiving Office Coordinator is required multi-task to keep up with the pace of the business. Shipping and Receiving Office Coordinator will provide support to the Warehouse Supervisor and to management’s commitment to food safety, quality and compliance to appropriate laws, regulations, and standards.
Responsibilities
The responsibilities for this position include but are not limited to the following:
- Greet drivers upon arrival at the facility, working closely with them to ensure they receive exceptional customer service. This includes signing in/out, collecting and reviewing paperwork, etc.
- Receipt entry for all inbound loads.
- Confirm all orders and receipts in a timely manner.
- Work on multiple systems/programs throughout the shift including Warehouse Management System, Windows Outlook, & Excel.
- Provide carriers with appointments as required.
- Assisting warehouse staff in obtaining information from systems or customers.
- Closely work with the warehouse team regarding inventory management, etc.
- Communicate via email and phone to inter company customers and external customers.
- Handle & prepare transport BOL's.
- Direct truck drivers to doors and assign documentation when completed.
- Review requirements daily, track the transportation and distribution of inventory.
- File and document emails for backup for carrier notifications for demerge.
- Provide and update spreadsheets for detention requests.
- Identify priority offloads to meet customer orders to avoid detention costs.
- Attend to duties and projects as assigned by Manager or his/her delegate.
- Standard administrative duties including filing.
- Follow safety guidelines ensuring the safety of the operations.
Academic/Education Requirements:
- High School Diploma or equivalent.
- Additional Certification and/or Designation is an asset.
Required Skills/Experience:
- 1-2 years in a warehouse and distribution center.
- Excellent oral and written communication skills.
- Proficient with Microsoft Office applications.
- Accurate and detail oriented.
- Ability to prioritize workload and works well under pressure.
- Ability to manage multiple tasks and meet deadlines.
- Excellent organizational and interpersonal skills.
- Ability to maintain confidentiality.
Benefits:
- Comprehensive company paid family benefits available upon completing 3 months of service.
- 12 Stat holidays (New Years Eve, Christmas Eve, and Civic holiday included).
- Annual pay raises.
About GoCold Solutions
GoCold Solutions Inc. provides customized temperature-controlled warehousing, dedicated warehouse leasing, and fully integrated value-added services, including Third-Party Logistics (3PL), Fourth-Party Logistics (4PL), Transportation, Pick-and-Pack, Reinspection, and Cross-Docking to meet the diversified needs of our customers. GoCold Solutions’ direct operating operations comprise locations in Ontario and Quebec, and along with strategic partnerships, offer a network that spans North America.
We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. We will provide accommodation in all aspects of the recruitment and selection process upon request.
Pay: $22.00 per hour
Benefits:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Application question(s):
- Do you have a criminal record for which a pardon has not been granted?
Work Location: In person
