COMPANY OVERVIEW:
Oaken Equipment is one of the largest Compact Construction Equipment dealer networks in Canada. With locations in Brampton, Scarborough, Windsor, Barrie and Muskoka Ontario, they are the dedicated dealer for the bulk of Central & Southwestern Ontario committed to going beyond customer expectations to deliver the industry’s highest standard of product sales and support.
This opportunity will allow you to immerse yourself into a diverse product line that covers everything from paving, recycling, to property development, demolition and the list goes on. You will work alongside some of the most helpful and respected coworkers in the business.
The Rental Coordinator @ our Scarborough Bobcat dealer location you will play a vital role at Bobcat of Toronto branch and are the key customer facing contact for initiating Bobcat equipment rentals. You will be highly safety conscious and strive to keep the department organized & safe for customers and staff.
KEY ACCOUNTABILITIES:
· Answer all telephone enquiries from Customers / Sales and process all Rental Requests; escalate and communicate professionally & effectively.
· Maintain and document on site inventories and communicate findings to all staff daily; strong commitment to inventory control required.
· Process new Rental Contracts daily as per standard operating procedures.
· Single point of contact for daily cycle billing, contract filing, equipment exchanges, pick up ticket creation, invoicing rental returns, merchandise purchasing and sourcing (ECT), weekly open order contract report reconciliation etc.
· Coordinate with the Service Department on all rental equipment and service/repair issues to the Rental Fleet.
· Coordinates with team members from other branch locations to maximize fleet utilization
· Self-starter, very customer-service oriented and works well in a team environment
· Good communication and people skills
· Check equipment for damage upon return, report damage and fill out service tags for all returned equipment.
· Always willing to offer a helping hand with your co-workers
KEY QUALIFICATION:
· A minimum of 2 years experience in the customer service/retail industry, preferably in the rental industry.
· Experience in construction equipment, truck or automotive.
· Strong interpersonal skills and relationship building capacity.
· Exceptional English language communication skills (written and verbal)
· Ability to effectively prioritize and adapt in a fast-paced environment.
· Computer proficiency in Windows and ideally dealership management software
· Existing Bobcat product knowledge is an asset
· Must be willing and able to work flexible hours during normal business hours in support of the business needs.
. Successful candidates will be motivated, personable and possess excellent communication skills.
. Must have a valid Ontario Driver’s License with a clean drivers report.
COMPENSATION:
- Base Salary, plus Commission
- Full benefits + RRSP Matching Program
- Paid vacation + Personal Days
- Annual Boot Allowance
- Opportunities to grow internally, prefer to promote within
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care
We thank all those who apply. However, only those candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
Application question(s):
- How many years of experience do you have in the Rental Industry?
- Do you have a valid G Driver's License?
Experience:
- Construction: 2 years (required)
Work Location: In person
