At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other.
The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes.
This is a high-impact leadership role driving Equitable’s business transformation. You will align business strategy with execution by defining and optimizing capabilities, processes, and technology enablement. Leading a team focused on enterprise asset ownership and process engineering, you will deliver strategically aligned solutions to enhance client experience and operational efficiency
Join one of the region’s top employers and be part of something that truly makes a difference.
Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.
What you’ll do:
- Provide strategic leadership by shaping architecture roadmaps aligned with emerging business models and technologies;
- Drive innovative business solutions, setting direction for the Enablement team;
- Lead the development of modernization strategies, including future-state operating models and technology roadmaps;
- Own and evolve the business architecture framework, creating capability maps and transformation artifacts to support enterprise goals;
- Partner with Product Owners and IT Architects to translate product vision into prioritized architecture roadmaps;
- Explore practical opportunities to apply AI and automation as enablers of process improvement, decision support, and business scalability;
- Apply design thinking, agile delivery, and product management best practices to build scalable, client-centric solutions;
- Lead the analysis and redesign of business processes to improve operational efficiency, reduce manual effort, and enhance client experience;
- Ensure risk management and governance by implementing controls and aligning architecture decisions with enterprise standards;
- Coach and develop a high-performing team of business architecture, process engineering, and enablement professionals
- Build trusted relationships with senior stakeholders, representing Enablement in executive forums and steering committees.
What you’ll bring:
- Bachelor’s degree in Business, Information Systems, Computer Science, or a related discipline.
- 7+ years of experience in business architecture, enterprise transformation, operating model design, process improvement, or strategic delivery.
- Strong understanding of business architecture practices, including capability mapping, value stream mapping, operating model design, and strategy-to-execution alignment.
- Experience developing business architecture artifacts that support transformation planning, portfolio prioritization, and executive decision-making.
- Proven ability to connect business strategy, client needs, operational processes, data, technology, and risk considerations into coherent future-state designs.
- Experience partnering with enterprise, solution, data, and technology architects to ensure business intent is reflected in solution design.
- Strong facilitation and stakeholder management skills, with the ability to influence senior leaders and align cross-functional teams.
- Demonstrated experience leading complex transformation initiatives involving process redesign, technology modernization, and organizational change.
- Familiarity with architecture frameworks such as TOGAF, BIZBOK, or related business architecture methodologies. (TOGAF certification preferred)
- Experience coaching or leading business analysts, process engineers, product owners, or architecture professionals.
- Curiosity and practical understanding of how AI, automation, and digital tools can improve business outcomes.
- Exceptional executive communication skills, with the ability to simplify complexity and create clear recommendations against desired outcomes
What’s in it for you:
- Career Growth: Regular learning sessions and development opportunities
- Total Rewards: Incentive pay, annual salary reviews, employer-paid benefits and pension matching
- Time Away: Competitive vacation plus one paid volunteer day each year
- Flexibility: Healthy work-life balance with employee wellness always top of mind, complemented by a “dress for your day” approach.
At Equitable, we’re committed to fair pay and an inclusive, accessible hiring experience. If you need accommodations or alternative formats at any stage, just reach out to us at
[email protected]. We’re happy to help.
Your base pay will be based on your skills, qualifications, experience and education. In addition to your salary, this role is eligible for a discretionary annual incentive award tied to business performance, plus a wide range of competitive benefits.
If you’re selected to move forward, our Talent Acquisition team will walk you through all the details of our total rewards program, so you know exactly what’s included.
Reports To: AVP, Individual Insurance Portfolio and Operational Enablement
Department: Individual Insurance
Term: Permanent Full-Time
This position is open and we are excited to find the right person to join our team.
As part of the recruitment process, you will need to go through background screening, as per our company policy.
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