Important Notice: This position is being managed by Si Systems. To be considered, external candidates must apply directly via the job posting on Si Systems website using the link below.
Job posting link via Si Systems: Platform Lead, Payments (https://portal.sisystems.com/#/portal/jobs/queryview?jobid=02127C723ABEFDBFCBD0D243B37663BF&referral=www.sisystems.com&oe=F6CD0F3539C93A9A)
Our Story & Purpose:
We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.
As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement - apply today!
Your Role in Supporting Our Members:
As a Platform Lead, Payments Technology, you’ll oversee the technical direction, development, and implementation of our technology platforms within the organization. This role requires a deep understanding of platform architecture, integration, and scalability to ensure the delivery of robust and efficient platform services. The Platform Tech Lead will work closely with cross-functional teams to align platform capabilities with business objectives and drive innovation. This role is responsible for ensuring the stability and performance of our platforms, as well as supporting our ITS strategic roadmap.
This is a Full-time, Permanent role based at our Head Office, in Vancouver, British Columbia. and will report directly to the Manager, Application Technology.
Our head office is based in Vancouver, but we are open to candidates in BC and Ontario. While this position is for an existing vacancy and provides a hybrid work arrangement, you will be expected to be on-site for events and business demands when needed.
How You'll Make an Impact:
- Developing and executing a forward‑looking platform roadmap that aligns with business objectives, enhances member and user experience, and balances innovation with stability across key payment capabilities including Interac e-Transfer, Real-Time Rail (RTR), EFT/ACH, wires, and other domestic and cross-border payment services
- Leading and mentoring a cross‑functional team of engineers, architects, and product partners, while providing strong technical guidance grounded in hands-on knowledge of payments systems, clearing and settlement processes, and integration with core banking platforms and promoting best practices in platform architecture, reliability, security, and engineering excellence
- Ensuring the Payments platform architecture is robust, secure, and highly scalable, establishing technical standards and operational guardrails that support high availability, resiliency, transaction integrity and regulatory compliance across all payment channels
- Supporting the organization in delivering and enhancing key payment services including Interac e-Transfer, EFT processing, wire payments, Real-Time Rail readiness, and emerging payment capabilities and providing hands-on tecnical leadership to guide solution design, integrations and ongoing platform improvements
- Defining and tracking meaningful platform metrics related to transaction throughput, settlement accuracy, platform performance, reliability, and incident management
- Using data‑driven insights to continuously improve platform health and operational efficiency
- Owing the end‑to‑end delivery of payments platform initiatives—from planning and architecture through execution and release—ensuring alignment with business priorities, regulatory obligations, and delivery timelines
- Collaborating closely with product, digital banking, fraud, treasury and operations teams to translate evolving business needs into scalable platform solutions that support both current and future growth
- Overseeing relationships with payment network providers and external vendorsand ensuring integrations with Interac, payment processors, wire networks, clearing systems, and core banking platforms are reliable, secure and optimized
- Staying current with industry trends across the Canadian payments ecosystem and identifying opportunities to modernize legacy infrastructure, support real-time payments adoption, and continuously improve platform capabilities through new technologies and architectural improvements
- Ensuring platform solutions comply with Payments Canada rules, regulatory requirements, security standards, and internal risk policies, proactively incorporating compliance, fraud prevention and operational resilience into platform design
What You’ll Bring to the Team:
- Bachelor's degree in computer science, Engineering, or a related field
- 8+ years of experience building, integrating, or operating banking or payments platforms, with at least 2 years in a technical leadership role.
- Strong hands-on knowledge of payment systems, including one or more of the following:
- Interac e-Transfer
- Real-Time Rail (RTR)
- EFT/ACH processing
- Wire payments
- Card or other electronic payment networks
- Solid understanding of the Canadian payments ecosystem including Payments Canada frameworks, clearing and settlement processes, and partner/vendor landscape
- Experience working with core banking integrations and payment processing platforms
- Working knowledge of DevOps practices, CI/CD pipelines, and modern engineering practices
- Strong experience with API development, microservices architecture, and integration frameworks
- Knowledge of data privacy and security regulations.
- Proficiency across the platform stack (application, services, and database layers)
- Familiarity with cloud technologies (AWS, Azure) and distributed systems design
- Experience operating platforms in multi-server or distributed environments.
- Working knowledge of DevOps principles.
- Experience with monitoring and observability tools such as Splunk or similar platforms
- Strong technical leadership capabilities including architecture decision making, roadmap development, platform optimization and delivery execution
- Excellent communication and collaboration skills, with the ability to translate complex technical concepts into clear guidance for business and product stakeholders
Extra Skills That Set You Apart:
- Experience with cloud-native platform architectures
- Familiarity with financial services or regulated industries
- Experience modernizing legacy systems and leading digital transformation efforts
You’ll Thrive Here If You Are:
- Strategic – skilled at connecting technical capabilities with long-term business goals.
- A Strong Communicator – You have strong interpersonal skills, and you are comfortable communicating with stakeholders in different levels of the organization. Demonstrate confidence and provide highly specialized technical expertise and advice.
- Innovative – stays ahead of industry trends and seeks opportunities for modernization.
- Analytical & Decisive - with your strong problem solving and decision-making skills, you can diagnose challenges and issues; develop innovative investigative solutions. You make timely decisions while assessing business, financial and member impacts, and to identify viable solutions.
- People-focused – leads teams with empathy, clarity, and a commitment to development.
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You’ll Earn:
This role offers a salary range of $113,100 - $139,650 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
**Role will remain open until filled**
Why You’ll Love Working Here:
A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
Vancity Talent Programs:
Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.
At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.
We are also committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [email protected]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.
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