Join the Fulfillment Optimization team and help drive optimization of Amazon's outbound volume for maximized flow efficiency! You will will be leading systems that calibrate continuous optimization of Amazon package flow, handle hundreds of millions of orders per week globally, capture and visualize big data from the order and shipment flow, and simulate what-if scenarios that help make billion dollar decisions.
Today, Amazon fulfillment network faces new challenges associated with faster-than-ever speeds, and higher-than-ever volumes. Amazon fulfills most of orders using First Party network resources, which represent sunk cost investment that needs to be utilized to the full. This calls for a shift from myopic problem of per-package assignment to solving global optimality problems, sometimes resulting in making intelligent suboptimal choices locally for the sake of globally optimal network that follows a well-coordinated system built around a consistent set of goals.
This space requires a high level of strategy, engagement, execution, and operations to evolve the fulfillment capabilities for the next decade and solve 21st century problems with 21st century technologies. This initiative is fundamental to Amazon’s future success, and will provide great personal satisfaction and career development as we tackle some of the most intriguing transportation problems.
The perfect candidate will thrive outside of defined role guidelines, practice bar-raising ownership, make sacrifices to achieve strategic success, elevate their subordinates, manage upwards, and be able to explain their space to a 5-year-old.
Key job responsibilities
A successful candidate will need to be equally comfortable leading SVP level reviews as they are interacting with engineers. The top three LPs to be successful in the team are:
- Deliver Results: Define responsibilities and expectations regularly. Enable team to produce exceptional results. Hold individuals accountable for both what they do and how they do it. Pursue goals despite setbacks. Cut through the dense details and make continuous and meaningful progress.
- Think Big: Create environment to encourage innovation and calculated risk taking. Create strategies to balance short-term requirements with long-range business plans. Identify efforts that will have the greatest strategic impact. Act on business opportunities. Use operational and financial information to monitor performance.
- Dive deep: Analyze all types of information (numerical / written etc.). Integrate information from a variety of resources and perspectives. Clearly define complex issues despite incomplete or ambiguous information. Identify underlying issues and root causes of problems. Weigh pros and cons of different solutions, often with incomplete data.
A day in the life
You will be continuously partnering with product and science partners to perform and review science experimentations, innovate in mathematical optimization algorithms that you own, roll out new experiments in a controlled fashion and iterate quickly over treatment-and-control scenarios, and own high scale optimizer and simulator systems that are critical for continuous business operations and insights. You will help bring the right data to support or challenge hypotheses, and ideate on new experiments and optimization opportunities that can help improve flow control, or bring new insights into where opportunities are lurking. You will partner across multiple teams to perform game days and scale systems for Amazon big sale events, and peak purchasing periods.
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Fulfillment Optimization Control team owns a massive, bold charter and is responsible for the following key directions that drive significant profit improvements at Amazon scale:
- Optimizing For Network Complexity. The network grows horizontally, gaining new nodes and routes, as well as vertically, gaining fidelity and complexity in its representation. Our understanding of the infinite space of logistics grows daily, and new solutions to customers’ problems emerge that challenge our systems in sophisticated ways. How do we build durable solutions to keep up and get ahead of this pace?
- Optimizing for Connectivity and Design. To solve the problem of connected transportation network that drives globally optimal decisions, Fulfillment Optimization systems need to be aware of all transportation resources and each other. This is both an exercise in breadth and depth, which will require us to build partnerships, dive deep, and build to scale. How do we build consolidated systems that work synergistically towards a strategic goal?
- Optimizing For Capacity. At its heart, fulfillment produces customer value by consuming network resources. How do we plan to utilize these resources efficiently, leaving nothing on the table while avoiding over-using procured capacity? How do we intelligently react to shifts in demand or sudden changes in the network? How do we prevent churn for our business partners in the field?
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
