The Transformer Services Manager is responsible for leading and managing field service operations related to transformer installation, maintenance, testing, and repair. This role oversees field personnel, ensures customer satisfaction, drives safety and compliance, and manages project execution from planning to completion. The ideal candidate has deep technical knowledge of power transformers and experience supervising field teams on site at client facilities.
Project Coordination:
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Plan, schedule, and execute transformer field service projects, ensuring on-time and within-budget delivery.
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Coordinate with engineering, logistics, procurement, and customer teams.
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Develop scopes of work, project plans, and risk mitigation strategies.
Team Supervision:
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Manage, train, and support field service technicians and engineers.
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Ensure workforce scheduling aligns with workload and customer demand.
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Conduct performance evaluations and promote technical excellence.
Customer Interface:
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Serve as the primary point of contact for customers during field service engagements.
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Address client inquiries, resolve issues, and ensure satisfaction.
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Develop and maintain strong client relationships to drive repeat business.
Technical Oversight:
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Provide technical guidance on transformer assembly, insulating fluid filling, maintenance, testing, commissioning, and failure analysis.
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Ensure quality control standards are met across all field activities.
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Review field reports and deliver technical documentation.
Compliance & Safety:
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Enforce adherence to safety standards, OSHA regulations, and company policies.
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Lead root cause analyses for any field incidents or equipment failures.
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Maintain environmental and regulatory compliance.
Financial Analysis:
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Track project costs and contribute to budget planning.
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Approve field service expenses and ensure cost efficiency.
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Assist in developing service pricing and proposals.
Sales:
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Support sales by identifying service opportunities.
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Provide input on service offerings, tools, and process improvements.
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Assist in the development of long-term growth strategies for transformer services.
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Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or related technical field such as Electrical Engineering Technician, Journeyman Electrician, Journeyman Millwright or equivalent experience.
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7+ years in transformer service or related power systems field.
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3+ years of experience supervising field service teams or projects.
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Familiarity with OEM and third-party transformer maintenance practices.
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In-depth knowledge of transformer construction, diagnostics, oil processing, and refurbishment.
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Experience with test equipment such as Doble, Omicron, Vanguard, or equivalent. Experience with oil processing and vacuum filling equipment.
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Strong understanding of high-voltage substation environments.
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Ability to manage multiple projects and priorities simultaneously.
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Has or able to obtain a Class 3 Drivers license and able to safely tow 3-axel trailers.
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Able to travel in Canada and the US, as projects sites will be all across North America.
Where Potential Powers Progress
At Sunbelt Solomon, we believe progress starts with people — their ideas, their expertise, and their drive to make energy work better. With more than a century of combined experience, we deliver full-lifecycle power, energy, and automation solutions across the Americas.
From our 39+ locations and a team of over 1,600 skilled professionals, we serve nearly every industry with the people, products, and insight needed to keep the electricity running. Our solutions span low-, medium-, and high-voltage systems, covering the complete electrical lifecycle, from design and engineering to operation, maintenance, modernization, and sustainable decommissioning. We’re known for our expertise in remanufacturing electrical equipment, including transformers and switchgear, and for providing flexible, reliable temporary power rental solutions. Through the Sunbelt Solomon family of brands, including Trinity Power, Magna IV Engineering, and Power Solutions Group, we combine deep technical field experience with advanced engineering and turnkey project delivery.
Together, we help customers optimize performance, extend asset life, and achieve sustainability goals while building a more resilient, efficient energy future. At our core, we’re powered by people — innovators, engineers, technicians, and problem solvers — all working together to deliver energy solutions that move industries forward.
Mission, Purpose, Vision & Core Values
In developing our mission, purpose, vision and core business values, we engaged in a thoughtful process that incorporated the combined principles of our family of companies and reflects our commitment to valuing our history and investing in our people, services, and products.
Mission: Through a culture of integrity, bold innovation, and customer-centricity we create value for our partners and team members with safe and reliable electrical power solutions and services.
Purpose: To enhance the lives of our team members and partners through sustainable products and services in the communities we serve.
Vision: To be the leading provider of customized electrical power solutions and services.
Core Values:
- People: The core of our success.
- Strategic: We forge our own future.
- Sustainability: Industry leaders in power distribution life cycle management.
- Performance: Delivering excellence at every opportunity.
Company Benefits
The organization offers a comprehensive, highly competitive benefits package to employees who work 20 hours per week or more. Benefits include but are not limited to medical, dental, vision, FSA/HSA, RRSP with company match, life insurance and disability, paid vacation, sick time, and holiday. Temp employees are not eligible for company benefits.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pre-Employment Screening
Following an offer of employment all candidates are required to complete a background check prior to being cleared to start employment. A drug screen and/or Motor Vehicle Record check may also be required based on the job responsibilities of the position.
