Indigo Jobs

Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
- $18.60 an hour
- Part-time
- Bilingual
- Customer service
- English
Quick apply
3d
Customer Experience Leader
Indigo Books & Music —Edmonton, AB
- Part-time
- Customer service
- Merchandising
- Agile
Quick apply
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Product Operations Leader
Indigo Books & Music —Brossard, QC
- $20–$22 an hour
- Weekends as needed
- Bilingual
- Sales
- Customer service
- Flexible schedule
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5h

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Customer Service Representative - Pearson Airport - Toronto
Indigo Park Canada —Mississauga, ON
Greet, welcome, and assist customers with any questions or inquiries in a friendly and professional manner. As a CSR, you will be the first point of contact for…
$18.60 an hour
Quick apply
3d

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Customer Service Representative - Pearson Airport - Toronto

Indigo Park Canada
Mississauga, ON

Quick apply

Job details

Part-time
3 days ago

Skills

Bilingual
French
Computer operation
Customer service
English
Organizational skills
Computer skills
Communication skills
Time management

Full job description

Join Indigo Park Canada – Leading the Parking Industry!
At Indigo Park Canada, we don’t just manage parking — we lead the industry. As Canada’s #1 parking operator, we oversee 1,300+ locations nationwide, providing services that go far beyond parking. From on-street operations and digital mobility solutions to last-mile logistics and urban space optimization, we are transforming how cities move.

We are currently seeking a Part-Time Customer Service Representative for our Pearson Airport Location. As a CSR, you will be the first point of contact for arriving customers, and you must ensure we consistently exceed customer and client expectations by providing excellent customer service. You are the ambassador for the company as well as for the venue.

What Would You Be Doing?

Greet, welcome, and assist customers with any questions or inquiries in a friendly and professional manner
Process customer transactions quickly and accurately using a variety of payment methods
Inform and advise customers and clients on our products and services
Support customers with their use and navigation of the parking facilities and equipment
Validate all defective ticket outputs before allowing customers to exit the premises
Keep the customer service booth tidy and organized throughout your shift
Respond promptly to customer issues to ensure a positive experience
Other duties as assigned

What Are the Working Conditions?

Hourly Salary: $18.60
Must be able to work flexible hours, including weekends and other shifts as required
Must be able to stand or sit for long periods of time
Frequent bending, stretching, kneeling, and twisting may be required
Must be able to work efficiently under pressure in a fast-paced environment
Ability to work independently and within a team-oriented environment

What Are We Looking For?

Minimum 2–3 years of customer service experience
Ability to clearly and accurately communicate both written and verbally
Beginner to intermediate computer knowledge
Results-oriented individual with a concern for accuracy and customer relations
Strong time management and organizational skills

What Will Set You Apart?

Bilingualism (English and French) is a strong asset
Excellent customer service skills
Strong communication and interpersonal skills, both written and verbal
Professional, courteous, and team-oriented mindset

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination. Accommodations are available on request in relation to materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. No agency or applicant phone calls, please.

#IPC1

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Customer Service Representative - Pearson Airport - Toronto

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