Columbus It support intern Jobs – 116 Openings This Week

ATE is Hiring! - Bilingual Customer Care Representative
ApplyToEducation —Toronto, ON
- $50,000 a year
- Full-time
- Bilingual
- Customer service
- English
IT Systems Specialist (Chinese Speaking Preferred)
Kiokii Inc —Markham, ON
- $60,000–$70,000 a year
- Full-time
- ERP systems
- English
- SQL
Quick apply
6d
Field Technician Support
1Valet —Toronto, ON
- $60,000–$80,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Engineering
- Paid time off
- Work from home
Quick apply
Lead Premium Support Specialist- OpenText Fax (RightFax)
OpenText —Richmond Hill, ON
- $86,800–$130,200 a year
- Weekends as needed
- Spanish
- Windows
- Databases
- Paid time off
Senior Advanced Application Engineer, Blending Technology
Honeywell —Markham, ON
- $91,800–$122,400 a year
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Presentation skills
- Designated paid holidays
- Dental care
Lead Premium Support Specialist - Operations Bridge
OpenText —Richmond Hill, ON
- $86,800–$130,200 a year
- Weekends as needed
- Spanish
- Oracle
- Windows
- Paid time off
Lead Premium Support Specialist - TeamSite
OpenText —Richmond Hill, ON
- $86,800–$130,200 a year
- Weekends as needed
- Spanish
- Azure
- Oracle
- Paid time off
Lead Premium Support Specialist - Fortify (Enterprise Application Security)
OpenText —Richmond Hill, ON
- $86,800–$130,200 a year
- Weekends as needed
- Spanish
- Azure
- Oracle
- Paid time off
Analyste senior du soutien technique
Staples —Richmond Hill, ON
- $55,000–$65,000 a year
- Weekends as needed
- Computer Science
- No university degree
- In-person
- Dental care
12d
Senior PostgreSQL System Administrator
Recutify Inc. —Markham, ON
- Full-time
- Azure
- Oracle
- Computer Science
Quick apply
After Sales Technical Support Advisor
Armstrong Fluid Technology —Toronto, ON
- $65,000–$70,000 a year
- Full-time
- Customer service
- Public speaking
- Bachelor's
Quick apply

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ATE is Hiring! - Bilingual Customer Care Representative

ApplyToEducation
Toronto, ON

Apply Now

Job details

Full-time

Skills

Bilingual
French
Operating systems
Customer service
Call center experience
Post-secondary education
English
Windows
Microsoft Office
Administrative experience
Communication skills
Time management

Full job description

About ApplyToEducation

We're not just a software company; we're committed to improving education. At ApplyToEducation, we build technology to bridge the gap between schools and talent, ensuring that school boards are equipped with the best talent in and outside the classroom.

Position Overview

The Customer Care Representative is the first point of contact for teachers and non- teaching applicants who have questions and issues with the Apply to Education website.

This role is perfect for a recent grad who wants to work for an amazing company with very little turn over with room to grow your career.

HOURS:

10:30 a.m. to 7:00 p.m. Monday to Friday

Location:

Mount Pleasant and Eglinton (8 minute walk from Eglinton Subway Station on Yonge Line)

This role is an in office role, but after passing level one, you can work Fridays from home with your manager’s permission.

Job Specifications (Knowledge & Experience)

Bilingual in French and English
Post secondary diploma or degree
Exceptional telephone manner
A passion for helping people over the phone and via email
Excellent oral and written communication skills in English and French
At least one year of customer service experience in quick service, retail, or hospitality
Proficient in windows XP and 7 operating systems, Excellent Microsoft Office skills
Ability to troubleshoot web browser issues
Call Centre experience with web based product (bonus)

Main Duties of Position Holder

Providing timely, effective and courteous support to ATE customers
Responding to phone and email inquiries about the Apply to Education Web Site
Troubleshooting technical issues & Assisting applicants in the management of their accounts
Diagnosing concerns with individual accounts and suggesting viable solutions
Identifying areas to improve the Apply to Education site to create a better user experience
Editing and converting problem files for applicants as needed
Administrative support for various campaigns or projects as required
Occasional data entry and bulk account activation plus any other duties that may be assigned

Core Competencies

Integrity: maintains a professional manner when dealing with sensitive information; lives up to the Company’s standards of commitment and responsibility and adheres to the Confidentiality policy.

Critical Thinking: anticipates the short-term implications of decisions; solves problems based on facts and develop and recommend appropriate solutions.

Creativity and Innovation: generates new, and modifies existing approaches; embraces change and challenges the status quo in a constructive and flexible manner.

Teamwork: collaborates and cooperates with others to get the job done; values the input and know-how of other team members; builds trust and respect among fellow team members and works with other team members toward a common goal.

Organizational Effectiveness: balances the needs of all stakeholders; provides feedback that contributes to the Company’s success; demonstrates effective organizational and time management skills and meets tight deadlines and implements effectively.

Expectation Management: establishes realistic parameters regarding customer service expectations and problem resolution and performs effectively within the Company’s accountability framework.

Job Specific Competencies

Works independently and requires little guidance
Detail-oriented with a commitment to accuracy
Highly organized and able to multitask
Able to work well with users of various skill levels in a patient and understanding manner
Quick learner with a passion for technology

Additional Information

Salary: 50K plus benefits that kick in after 3 months
5 flex days
2 weeks holiday
We are closed and you get paid between Christmas and New Year's

Apply Now

Refine Your Search

it support intern jobs in columbus

ATE is Hiring! - Bilingual Customer Care Representative

IT Systems Specialist (Chinese Speaking Preferred)

Field Technician Support

Lead Premium Support Specialist- OpenText Fax (RightFax)

Senior Advanced Application Engineer, Blending Technology

Lead Premium Support Specialist - Operations Bridge

Lead Premium Support Specialist - TeamSite

Lead Premium Support Specialist - Fortify (Enterprise Application Security)

Analyste senior du soutien technique

Senior PostgreSQL System Administrator

After Sales Technical Support Advisor

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