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Reception & Service Coordinator Responsibilities

Answer incoming phone calls and return missed calls promptly.
Greet customers and provide professional front desk customer service.
Prepare service estimates (quotes) and generate invoices.
Schedule and organize vehicle service appointments.
Order automotive parts and monitor order status.
Track parts to ensure timely arrival for scheduled repairs.
Maintain accurate service records and customer documentation.
Follow up with customers regarding missed appointments and service updates.
Pick up automotive parts from suppliers when required.
Coordinate repair schedules and workflow with mechanics.
Maintain a clean and organized reception and office area.
File and manage documents
Manage fleet customer accounts, including scheduling, tracking repairs, and invoicing.
Assist with day to day administrative operations to ensure efficient shop workflow.

Requirements

High school diploma or equivalent.
Familiarity with automotive parts and basic vehicle components.
Strong attention to detail and organizational skills.
Good communication and customer service skills.
Ability to work independently and as part of a team.
Basic computer skills for inventory or parts lookup systems are an asset.
Previous experience in an automotive parts, warehouse, or retail environment is preferred but not required.

Pay: $17.00-$18.00 per hour

Benefits:

Work Location: In person