We are seeking a Business Intelligence (BI) Developer / BI Analyst to lead the design and development of scalable reporting solutions for a growing Salesforce Experience Cloud environment . This individual will partner closely with business stakeholders to understand reporting requirements, translate business needs into technical solutions, and build standardized dashboards and reports that improve decision-making across the organization.
Today, reporting requests are largely ad hoc, with new reports being created for individual campaigns as business needs arise. The objective of this role is to transform that process by developing a centralized reporting framework and reusable report library that enables users to leverage standardized dashboards and reports wherever possible, reducing duplication while improving consistency and efficiency.
This contract role has an initial term of 3-months and will ideally work on-site in Calgary, AB. However, remote work would be considered for the ideal applicant.
Responsibilities
Partner directly with business stakeholders to gather, analyze, and document reporting requirements.
Translate business questions into intuitive dashboards, visualizations, and reports.
Design, develop, and maintain reporting solutions within Salesforce Experience Cloud.
Develop Power BI dashboards and reports where appropriate, integrating data from Salesforce and other business systems.
Create reusable reporting templates and standardized dashboards that can support future campaigns without requiring new development.
Build and maintain a centralized reporting library that enables business users to self-serve common reporting needs.
Analyze existing reporting processes and identify opportunities to automate, consolidate, and improve efficiency.
Ensure reporting solutions are accurate, scalable, and aligned with business objectives.
Collaborate with technical teams to source, validate, and model data for reporting.
Provide ongoing enhancements, maintenance, and optimization of existing reports and dashboards.
Document reporting logic, data definitions, and best practices.
Qualifications
4+ years of experience developing business intelligence solutions, dashboards, and reporting.
Hands-on experience working with Salesforce, ideally including Salesforce Experience Cloud reporting.
Experience developing dashboards and visualizations using Power BI.
Strong understanding of data modeling, data visualization, and reporting best practices.
Experience gathering business requirements and working directly with non-technical stakeholders.
Ability to translate business needs into scalable reporting solutions.
Strong SQL skills for querying and validating data.
Experience working with multiple data sources and integrating reporting across platforms.
Excellent communication and stakeholder management skills.
Nice to Have
Experience with Salesforce CRM Analytics (Tableau CRM).
Experience working with Salesforce APIs or data integrations.
Knowledge of DAX and Power Query.
Experience designing self-service BI environments.
Experience standardizing enterprise reporting frameworks or KPI libraries.
Exposure to campaign performance reporting, sales analytics, or customer engagement metrics.
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