Job Title: Human Resources Coordinator
Department: Human Resources
Reports To: Human Resources Manager
Location: Bedford Commons
Position Summary
The Human Resources Coordinator provides professional human resources support and coordination services for the Atlantic Community Shelters Society (ACSS) and Quest Society. The position assists with recruitment, onboarding, employee relations, attendance management, occupational health and safety guidance, training coordination, HR reporting, and employee records management.
Working closely with the Human Resources Manager, and supported by the Human Resources Administrative Assistant, the HR Coordinator supports both unionized and non-unionized work environments and helps ensure compliance with organizational policies, collective agreements, employment legislation, and occupational health and safety requirements.
The Human Resources Coordinator serves as a key resource for employees and supervisors by providing guidance on HR processes and facilitating the effective administration of human resources programs and services.
Key Responsibilities
1. Recruitment and Onboarding
- Coordinate recruitment activities including job postings, resume screening, applicant tracking, interview scheduling, reference checks, and hiring documentation.
- Prepare employment offers, employment contracts, and new hire documentation.
- Coordinate employee onboarding and orientation programs.
- Ensure all pre-employment requirements are completed and documented.
- Maintain recruitment records and generate recruitment metrics and reports.
2. Employee Records and HR Administration
- Maintain accurate and confidential employee personnel files and HR information systems.
- Process employee status changes, leaves, transfers, promotions, and terminations.
- Ensure employee records are maintained in accordance with privacy legislation and organizational requirements.
- Prepare employment verification letters and other HR-related correspondence.
- Support HR audits, compliance reviews, and reporting requirements.
- Maintain organizational HR forms, templates, and documentation.
3. Employee Relations Support
- Provide front-line HR support and guidance to employees, supervisors and managers regarding policies, procedures, and HR programs.
- Assist in resolving routine employee concerns, questions and workplace issues.
- Support the Human Resources Manager with workplace investigations by coordinating documentation, interviews, and records.
- Prepare correspondence and documentation related to performance management and disciplinary processes.
- Promote respectful workplace practices and positive employee relations.
4. Attendance, Disability and Accommodation Coordination
- Monitor employee attendance and absenteeism trends.
- Coordinate attendance management processes and maintain attendance records.
- Assist with administration of sick leave, disability claims, Workers' Compensation claims, and return-to-work programs.
- Coordinate accommodation requests and maintain related documentation.
- Liaise with employees, supervisors, and external agencies as required.
- Ensure confidentiality of medical and personal information.
5. Occupational Health and Safety Administration
- Support the administration and coordination of occupational health and safety programs for both organizations.
- Maintain health and safety records, training records, and incident reporting documentation.
- Assist with workplace incident investigations and corrective action tracking.
- Coordinate workplace safety training and awareness initiatives.
- Represent organization on Joint Occupational Health and Safety Committee.
- Monitor compliance requirements and assist with regulatory reporting.
6. Training and Employee Development
- Collaborate with training and education coordinator on employee training programs, workshops, and development activities.
- Assist with maintenance of training records and certification tracking.
- Assist in identifying organizational training needs.
- Support employee development and succession planning initiatives.
- Coordinate orientation and mandatory training programs.
7. Labour Relations Administration
- Assist the Human Resources Manager with the administration of collective agreement provisions.
- Maintain grievance tracking systems and related documentation.
- Prepare information and documentation required for grievance meetings and labour relations matters.
- Monitor seniority lists and other collective agreement-related records.
- Support collective bargaining preparation activities as required.
8. Policy and Program Administration
- Assist with the development, implementation, and communication of HR policies and procedures.
- Support policy reviews and updates.
- Assist in ensuring organizational compliance with employment legislation and internal policies.
- Participate in HR projects and continuous improvement initiatives.
9. Reporting and Data Management
- Prepare regular and ad hoc HR reports and statistical information.
- Track and report on vacancies, turnover, attendance, training, recruitment, and other workforce metrics.
- Assist with workforce planning data collection and analysis.
- Maintain HR dashboards and reporting tools.
- Support organizational decision-making through accurate HR data and reporting.
10. Team Collaboration and Department Support
- Work collaboratively with the Human Resources Manager, HR Assistant, and Scheduling team.
- Provide backup support for HR administrative functions as required, including scheduling.
- Participate in departmental planning, projects, and process improvement initiatives.
- Contribute to a positive, collaborative, and service-oriented workplace culture.
- Perform other related duties as assigned.
Qualifications and Experience
- Diploma or degree in Human Resources Management, Business Administration, or a related field required.
- Chartered Professional in Human Resources (CPHR) designation or working toward designation is considered an asset.
- Minimum three (3) years of progressive human resources experience.
- Experience supporting recruitment, employee relations, attendance management, and HR administration.
- Experience in a unionized environment is considered an asset.
- Knowledge of employment legislation, human rights legislation, privacy requirements, and occupational health and safety legislation.
- Proficiency with HR information systems and Microsoft Office applications.
- Strong organizational, communication, interpersonal, and problem-solving skills.
- Ability to handle sensitive and confidential information with professionalism and discretion.
Working Relationships
The Human Resources Coordinator works closely with employees, supervisors, managers, union representatives, members of Joint Occupational Health and Safety Committees, healthcare providers, external agencies, and regulatory bodies to support the effective delivery of human resources and occupational health and safety services across ACSS and Quest.
Pay: $65,520.00 per year
Benefits:
- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
