Columbus Java,spring Jobs – 85 Openings This Week

Senior IVR Developer
Connex Telecommunications Inc. —Richmond Hill, ON
- Full-time
- Azure
- Maintenance
- Java
Quick apply
11d
Manager, Smart Factory Solutions
Magna International —Aurora, ON
- From $110,000 a year
- Full-time
- Azure
- DevOps
- Java
Quick apply
Senior AWS Lambda (Java) Developer
Play Hockey —Canada
- From $80,000 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Java
- Disability insurance
- Dental care
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Software Engineer
Tactable —Toronto, ON
Career coaching and personalized development plans. Regular social events, team outings, and wellness activities. Software development: 8 years (required).
$140,000–$190,000 a year
Quick apply
Software Engineer (8 month Co-op)
Rakuten Kobo —Toronto, ON
Talent and development training budget. Accessibility accommodations for candidates with disabilities participating in the selection process are available on…

Show more jobs in cities nearby

I want to receive the latest job alerts for java,spring in columbus

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Senior IVR Developer

Connex Telecommunications Inc.
Richmond Hill, ON

Quick apply

Job details

Full-time
11 days ago

Skills

Jira
Azure
Defect resolution root cause analysis
RESTful API
Software deployment
Tomcat
Microsoft SQL Server
Maintenance
Google Cloud Platform
Enterprise architecture
Technical support
Java
Finance
Master's degree
AWS
Bachelor's
Confluence
Back-end development
Agile
Unit testing
Root cause analysis
Software development or architecture experience
Communication skills

Full job description

Position Summary
We are seeking a Senior IVR Developer to join our Contact Centre and Customer Assistance team. This role will develop, enhance and support DTMF and conversational voice applications as part of a large enterprise transformation program.
The Senior IVR Developer will work closely with solution architects, technical leads, application owners, business partners and design teams to build reliable, reusable and scalable customer-service solutions. This position includes both development and production support responsibilities.
Key Responsibilities

Design, develop and support DTMF and conversational IVR applications aligned with business requirements and enterprise architecture standards.
Build and maintain IVR applications using Cisco CVP, Cisco Call Studio and VXML.
Develop custom Java elements and integrate IVR applications with backend systems.
Perform unit, component and systems testing.
Integrate IVR applications with UCCE and ICM routing scripts.
Configure DNIS routing, skill-group queues, CTI variables and Finesse integrations.
Develop integrations using REST APIs, OAuth2, XML web services and Microsoft SQL Server.
Provide effort estimates for projects, enhancements and technical initiatives.
Identify and resolve issues affecting application integrity, performance and availability.
Support applications through testing, deployment and post-production maintenance.
Troubleshoot complex production issues and complete root-cause analysis.
Participate in peer code reviews and ensure code meets quality and development standards.
Create reusable components and ensure technical designs trace back to business requirements.
Collaborate directly with business, design, architecture and technology teams.
Maintain technical documentation, support procedures and implementation records.
Participate in support coverage for highly available applications operating 24 hours a day, 7 days a week.
Stay current with emerging contact-centre, cloud and conversational AI technologies.

Required Qualifications

Undergraduate degree, technical diploma or equivalent professional experience.
Minimum four years of hands-on experience developing DTMF IVR applications using Cisco CVP.
Strong experience with Cisco Call Studio, CVP VXML Server and Call Studio GUI.
Experience developing custom CVP elements using Java.
Experience deploying and supporting applications using Apache Tomcat.
Strong Java development experience.
Experience integrating applications with HTTP REST APIs, OAuth2, XML web services and SQL Server.
Working knowledge of UCCE and ICM routing.
Experience with DNIS, skill-group queues, CTI variables and Finesse Agent Desktop.
Experience supporting complex, business-critical applications in a production environment.
Strong troubleshooting, root-cause analysis and remediation skills.
Experience working within Agile and traditional SDLC environments.
Familiarity with Jira, Confluence and Cyara.
Strong written and verbal communication skills.
Ability to work independently and collaboratively within a technical team.

Preferred Qualifications

Experience developing conversational voice bots using Google Dialogflow, Microsoft technologies or similar platforms.
Experience analysing speech interactions and tuning natural-language understanding models.
Knowledge of AWS, Microsoft Azure or Google Cloud Platform.
Experience working within a large financial institution or another regulated enterprise environment.
Graduate degree or relevant technical certifications.

Quick apply

Refine Your Search

java,spring jobs in columbus

Senior IVR Developer

Manager, Smart Factory Solutions

Senior AWS Lambda (Java) Developer

Explore jobs in cities nearby

I want to receive the latest job alerts for java,spring in columbus

Related Searches

Job seeker tools

Employer Tools

Browse

Stay Connected