Alberta Branch service admin Jobs – 10 Openings This Week

Branch Service Admin
Rocky Mountain Equipment —Oyen, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
10d
Processing Inside Sales Representative
Russel Metals Inc —Nisku, AB
- Monday to Friday
- Sales
- Marketing
- CAD
Quick apply
3d
Assistant, Council Relations Temp
Regional Municipality of Wood Buffalo —Wood Buffalo, AB
- $90,206–$98,662 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Administrative Services Lead (2026071593)
Thurber Engineering Ltd. —Edmonton, AB
- $50,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
12d
Associate Sales Representative
cam | industrial —Edmonton, AB
- 8 hour shift
- Marketing
- Microsoft Office
- Analysis skills
- Disability insurance
- Dental care
Human Resources and Payroll
Wild Rows Pump & Compression Ltd. —Lloydminster, AB
- $30–$40 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
12d
Advisor Internship Program (AIP) (Calgary/Edmonton/Saskatoon)
Raymond James Financial, Inc. —Calgary, AB
- From $60,000 a year
- Temporary
- Sales
- Finance
- Presentation skills
- Tuition reimbursement
- Paid time off
Investment Advisor Assistant
Ventum Financial Corp. —Calgary, AB
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Branch Manager
DAIKIN COMFORT TECHNOLOGIES CANADA ULC —Edmonton, AB
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply

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Branch Service Admin

Rocky Mountain Equipment
Oyen, AB

Quick apply

Job details

Full-time
10 days ago

Benefits

RRSP match

Skills

Microsoft Excel
Microsoft Outlook
Customer service
Filing
Databases
Accounting
Phone etiquette
Document management

Full job description

JOB TITLE: Branch Service Administrator

JOB TYPE: Full time permanent

BRANCH: Oyen, AB

REPORTING TO: Branch Aftermarket Manager

Rocky Mountain Equipment (RME) is a powerful network of agriculture, construction, rental, and recreational markets. As one of Canada’s largest equipment dealers, RME delivers solutions that maximize uptime, productivity, and profitability through expert service, innovative tools, and a customer-centric approach. As Western Canada’s trusted equipment and business partner, RME stands Right by You™, fulfilling our commitment to deliver product and support services for the hardworking families in Western Canada who build our communities and feed the world.

A Branch Service Admin is a branch hybrid role of Service Writer and Branch Administrator duties. The primary scope of the role is to liaison between customers in need of repairs and the technicians in the department. They schedule maintenance and handle the appropriate paperwork. They also do reception relief and handle incoming calls to the branch and greet walk in customers. This position is to provide additional support to Service Sales Managers and Parts Sales Managers in smaller stores without a dedicated support admin individual for each department.

Job Duties and Responsibilities Include:

Daily/Monthly Deposits
Manage and reconcile petty cash
Create purchase orders in CDK
A/R adjustments (daily review of late accounts, adjustments & reconciliation of accounts)
A/P calls (incoming calls for copies of invoices & customer collection calls)
Assist Service Sales Manager with Electronic Timecard submissions when need be.
Process CNH Payments
Appointment coordinator for branch staff (calendar management)
“Go to” person for information and questions
Manage and order office supplies
Receive and distribute incoming mail
Coordinate outgoing mail and couriers
Coordinate internal and customer events
Pull technicians field time sheets, enter time into the spreadsheet for payroll
Go through completed work order and finalize work orders
Get work orders signed off by Service Sales Manager
Deal with customers directly; receive their dropped off equipment – open a work order – get all the information what the repair is, what type of account, must sign off on the initial paperwork
Complete customer update calls
Work with technicians to fix time on work orders
Call customers once services are completed
Administer the close out of the work orders
Maintain and routinely check up on warranties
Make and finalize PO’s, follow up
Maintain WIP Excel spreadsheet
Reception Relief/ Receive Branch Calls
Dispatch technicians
Assist in the timeline of tech work order life cycle. Ensure we’re not overpromising on jobs.
Shop foremen – facilitate work order process timeline with the shop foreman.
Field service techs – assistance with Service manager to ensure field tech milage is kept to a minimum so that it’ charged out properly on the work order.
Arbitrarily coordinate foreman time is included in work orders, calculate and ensure no loss wages.
Facilitating any internal work orders includes rental equipment.

Job Requirements and Qualifications Include:

Exceptional phone etiquette
Strong computers skills which includes knowledge of Word, Excel and Outlook.
Understanding of basic accounting
Document management and filing
Customer Service Focused
Ability to direct complaints appropriately
Effectively directing all customer facing inquiries
Strong understanding of organizational structure, RME dealer footprint
Knowledge of Databases and CDK is an asset
Strong technical skills
Understanding of the agriculture or construction industry
Understanding of health and safety best practices

We offer a comprehensive benefits package with flexible plans to suit your needs, along with an employee RRSP matching plan to all full-time employees. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days—paid personal days for all employees each year.

Quick apply

Refine Your Search

branch service admin jobs in alberta

Branch Service Admin

Processing Inside Sales Representative

Assistant, Council Relations Temp

Administrative Services Lead (2026071593)

Associate Sales Representative

Human Resources and Payroll

Advisor Internship Program (AIP) (Calgary/Edmonton/Saskatoon)

Investment Advisor Assistant

Branch Manager

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