Alberta Guest service agent/night Jobs – 44 Openings This Week

Guest Service Agent/Night Audit Relief
Banff Collection by InnVest Hotels —Banff, AB
- $20.18 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick apply
3d
Front Desk Agent
Slave lake inn and Conference Centre —Slave Lake, AB
- $18–$20 an hour
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
7d
Guest Service Agent/Night Auditor
Best Western Plus Sawridge Suites —Fort McMurray, AB
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Cashiering
- Dental care
Quick apply
9d
Guest Service Agent/Night Auditor
Hampton Inn by Hilton Calgary Airport North —Calgary, AB
- From $17 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- High school diploma or GED
Quick apply
14d
Guest Service Agent
Sandman Hotel Group —Grande Prairie, AB
- Part-time
- Management
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Guest Services Agent/Night Auditor
Best Western Plus Sherwood Park —Sherwood Park, AB
- $17 an hour
- Part-time
- Writing skills
- Hotel
- Cashiering
Quick apply
Part Time Hotel Guest Service Agent & Night Auditor
Hotel 11, MOD A Sonesta Collection —Calgary, AB
- $15.50–$19.00 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- Store discount
Quick apply
3d
Join the Everwild Team!
Everwild —Edmonton, AB
- Hotel
- Dental care
- Vision care
Quick apply
Overnight - Front Office Reception Agent
FAIRMONT —Banff, AB
- $21.31–$27.68 an hour
- Weekends as needed
- Hotel
- Communication skills
- Dental care
- Vision care
Quick apply
Hotel Front Desk Agent/Night Auditor
Holiday Inn Express & Suites —Calgary, AB
- From $18 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Flexible schedule
Quick apply
4d
Guest Services Agent
Best Western Plus Okotoks Inn & Suites —Okotoks, AB
- $15–$20 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Front desk
Quick apply
Royal Service Agent
FAIRMONT —Jasper, AB
- From $20.88 an hour
- Full-time
- Hotel
- Phone etiquette
- Communication skills
Quick apply
1d
Front Desk Agent
Grey Eagle Resort & Casino —Calgary, AB
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
3d
Front Desk Agent
Pomeroy Hotel & Conference Centre Grande Prairie —Grande Prairie, AB
- $18–$22 an hour
- Weekends as needed
- Hotel
- Cashiering
- Front desk
Quick apply
Front Office Supervisor
FAIRMONT —Banff, AB
- $29.43–$32.21 an hour
- Full-time
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Agent (Part Time)
Pomeroy Inn & Suites Olds —Olds, AB
- $18 an hour
- Part-time
- Hotel
- Front desk
- Guest services
Quick apply
8d
Airport Baggage Supervisor -YYC
Unifi Aviation Canada, Inc. —Calgary, AB
- $28.98 an hour
- Overtime
- High school diploma or GED
- Mentoring
- Leadership
- Designated paid holidays
- Paid time off
Front Desk Agent
Best western Plus Fort Saskatchewan —Fort Saskatchewan, AB
- From $15 an hour
- 8 hour shift
- Microsoft Office
- Hotel
- Front desk
Quick apply
11d
Airport Baggage Supervisor -YYC
Unifi Aviation Canada, Inc. —Calgary, AB
- $28.98–$300.00 an hour
- Overtime
- High school diploma or GED
- Mentoring
- Leadership
- Designated paid holidays
- Paid time off
Front Desk Agent/Night Auditor
Wingate Edmonton West —Edmonton, AB
- From $16 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
Quick apply
Night Auditor
Holiday Inn Express Edmonton South —Edmonton, AB
- $16.50–$17.50 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- Dental care
Quick apply
Front Desk Agent/Night Auditor
Park Hill Inn & Suites —Red Deer, AB
- $15–$16 an hour
- Part-time
- Hotel
- Front desk
- Cleaning
Quick apply
Night Auditor
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel) —Edmonton, AB
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hotel
Quick apply
16h
Night Auditor/Front Desk Agent
Microtel Inn & Suites Whitecourt —Whitecourt, AB
- $16–$17 an hour
- Part-time
- Microsoft Excel
- Hotel
- High school diploma or GED
Quick apply
2d
Front Desk Agent
Holiday Inn Express Edmonton South —Edmonton, AB
- $15.50–$17.00 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- COVID-19 protective measures
- Dental care
Quick apply

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Guest Service Agent/Night Audit Relief

Banff Collection by InnVest Hotels
Banff, AB

Quick apply

Job details

Permanent
3 days ago

Skills

Computer operation
Workplace safety policies
Filing
English
High school diploma or GED
Sales orientation
Customer service orientation
Computer skills
Guest services
Phone etiquette
Suggestive selling
Cash handling
Communication skills
Team coordination

Full job description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.
Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.
With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 90 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Guest Service Representative include, but are not limited to the following:

Create a welcoming environment for our guests.
Register guests and assign rooms, accommodating special requests whenever possible.
Complete pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinate room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possess a working knowledge of the reservations, takes reservations for guests both in house and call in, understanding of the cancellation procedures.
Process guest check-outs.
Post and file all charges to guest, master, and city ledger accounts.
Work closely with all hotel departments to improve service delivery and efficiency.
Use proper telephone etiquette.
Coordinate guestroom maintenance work with the engineering and maintenance division.
Report any unusual occurrences or requests to the manager or supervisor.
Know all safety and emergency procedures, is aware of accident prevention policies.
Ensure the work environment is tidy and well organized at all times (lobby).
Adhere to all health and safety guidelines and standards.

COMPETENCIES WE ARE SEEKING:

Excellent written and verbal communication skills in English
Excellent organizational, interpersonal and administration skills
Proficient or familiar with computerized systems
Demonstrated knowledge of guest service and a genuine desire to exceed guest expectations
Present a high degree of professional work ethic and image
High school graduate or equivalent
Availability to work day, evening and night shifts any day of the week including weekends and holidays

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We appreciate all applications, however only those applicants selected for an interview will be contacted.

Behaviors

Preferred

Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Thought Provoking: Capable of making others think deeply on a subject
Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Goal Completion: Inspired to perform well by the completion of tasks
Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the business

Pay: $20.18 per hour

Quick apply

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