amherst, ns customer service agent Jobs – 15 Openings This Week

Customer Service Agent
Soprema —Dieppe, NB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Profit sharing
7d
Customs Release Agent
Kintetsu World Express Inc. —Moncton, NB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Computer skills
Quick apply
14d
Contact Centre Service Agent (NS - Remote)
The Travel Corporation —Amherst, NS
- $19.35 an hour
- Overtime
- Remote
Quick apply
Aircraft Fueler
Inland Technologies Canada Incorporated —Dieppe, NB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
Customer Care and Reservations Specialist - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Reservations Agent - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Agent de réservation - Bilingue
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Dental care
Quick apply
Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote
Concentrix —Canada
- $23.00–$24.35 an hour
- Immediate opening
- Remote
- Bilingual
- Computer science
- Sales
- Wellness program
- Dental care

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Customs Release Agent
Kintetsu World Express Inc. —Moncton, NB
Provide backup administrative support to reception, including answering incoming telephone calls. Proficient personal computer skills including electronic mail,…
$45,000–$55,000 a year
Quick apply
14d
Customs Release Agent
Kintetsu World Express (Canada) Inc. —Dieppe, NB
Provide backup administrative support to reception, including answering incoming telephone calls. You will also be responsible for receiving and verifying…
From $43,000 a year
Quick apply

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Customer Service Agent
VGW Canada —Toronto, ON
Provide accurate, valid, and complete information by using the right methods/tools. You will put yourself in VGW customers' shoes and advocate for them when…
$55,000–$61,000 a year
Quick apply
Hybrid Call Center Agent
Bill Gosling Outsourcing —Barrie, ON
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/or supports to update customer’s account…
From $17.60 an hour
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13d

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Customer Service Agent

Soprema
Dieppe, NB

Apply Now

Job details

Full-time
7 days ago

Benefits

Profit sharing

Skills

Bilingual
Microsoft Word
French
Microsoft Excel
Filing
English
Microsoft Office
High school diploma or GED

Full job description

Positions 1
Diploma College Degree
Shift Daily
Job status Permanent
Workplace Dieppe, New-Brunswick
Work timetable Full time
Years of experience 3 to 5 years
Rate To be discussed
Date according As soon as possible

Participation in profit sharing
Shutdown at Christmas and all paid holidays
Flexible insurance program (80% paid by the company after probation and up to 100% after one year!)
Pension fund / 2 contribution options:
- 3% employee – 3% employer
- 5% employee – 4% employer
Social club
Paid weekly
Reimbursement for physical activities (according to internal policy)

YOUR ROLE IN OUR TEAM

The incumbent works in a dynamic, fast-paced, field-oriented environment where client requests are frequently urgent, last-minute, or subject to rapid changes. They are responsible for managing client requests and ensuring the delivery of high-quality customer service at all times, adapted to a field-based clientele that may sometimes use informal language.

In this context, they play a key role in coordinating orders and prioritizing urgent requests, while maintaining a professional, respectful, and solution-oriented approach. They actively contribute to both internal and external customer satisfaction and to the smooth execution of operations.

THE CHALLENGES WE HAVE FOR YOU

Answer incoming customer calls;
Efficiently manage and process requests that are often urgent or last-minute, taking into account clients’ operational realities;
Provide customers with information regarding product pricing, promotions, and other relevant details;
Prioritize orders based on urgency and ensure thorough follow-up on deliveries, returns, and adjustments;
Demonstrate flexibility, composure, and sound judgment in an environment characterized by frequent pressure and tight deadlines;
Adapt communication to a field-based clientele that may use informal language, while maintaining a high level of professionalism;
Work proactively to quickly identify practical and tailored solutions to meet customer needs;
Participate in communicating and promoting current offers to customers;
Collaborate closely with representatives and other teams to ensure effective coordination of files;
Communicate information within their scope of responsibility clearly and in a structured manner;
Respond to basic technical questions from customers;
Participate in the filing and electronic archiving of documents;
Performing any other related duties as assigned.

THE SKILLS WE ARE LOOKING FOR

Education

High school diploma or equivalent qualification required;
2 to 3 years of experience.

Knowledge

Proficiency in MS Office (Excel and Word);
Bilingualism required (French and English – ability to communicate effectively with customers in both languages).

Work conditions

40-hour work week;
Salary based on experience;
Participation in the company’s profit-sharing program;
Four (4) days of mandatory in-office work;
Office-based position.

Apply Now

Refine Your Search

customer service agent jobs in amherst, ns

Customer Service Agent

Customs Release Agent

Contact Centre Service Agent (NS - Remote)

Aircraft Fueler

Customer Care and Reservations Specialist - Bilingual

Reservations Agent - Bilingual

Agent de réservation - Bilingue

Bilingual Customer Service Rep (Travel Enthusiast, English / French) Remote

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