amherst, ns service agent Jobs – 23 Openings This Week

Customer Service Agent
Soprema —Dieppe, NB
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Profit sharing
7d
Residential Counsellor
The Sunset Community —Pugwash, NS
- $23.70–$25.69 an hour
- Caregiving
- English
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
1d
Contact Centre Service Agent (NS - Remote)
The Travel Corporation —Amherst, NS
- $19.35 an hour
- Overtime
- Remote
Quick apply
Aircraft Fueler
Inland Technologies Canada Incorporated —Dieppe, NB
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Employee assistance program
Quick apply
Customer Service Specialist
Imperial Manufacturing —Dieppe, NB
- Full-time
- Bilingual
- Customer service
- ERP systems
- Dental care
- Paid time off
Quick apply
Administrative Assistant
Mount Allison University —Sackville, NB
- $47,656–$52,442 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
8d
Customs Release Agent
Kintetsu World Express Inc. —Moncton, NB
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Computer skills
Quick apply
14d
New Brunswick Remote Roadside Assistance Specialist - Part-time
NQX Canada —Memramcook, NB
- $18 an hour
- Full-time
- Remote
- Bilingual
- English
- High school diploma or GED
- Dental care
- Work from home
Quick apply
1d
New Brunswick Remote Roadside Assistance Specialist - Bilingual (English/Spanish)
NQX Canada —Memramcook, NB
- $20.75 an hour
- Full-time
- Remote
- Bilingual
- Spanish
- English
- Dental care
- Work from home
Quick apply
1d
New Brunswick Remote Roadside Assistance Specialist - Bilingual (English/Spanish)
NQX Canada —Cap-Pelé, NB
- $20.75 an hour
- Full-time
- Remote
- Bilingual
- Spanish
- English
- Dental care
- Work from home
Quick apply
1d
Customer Care and Reservations Specialist - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Reservations Agent - Bilingual
PAL Airlines —Moncton, NB
- Full-time
- Bilingual
- Sales
- Customer service
- Employee stock purchase plan
- Dental care
Quick apply
Customs Release Agent
Kintetsu World Express (Canada) Inc. —Dieppe, NB
- From $43,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Dental care
- Vision care
Quick apply
ServiceNow AI Architect in Canada
KAnand Corporation —Canada
- $70–$80 an hour
- Contract
- Remote
- Azure
- APIs
- AI
Quick apply
5d
Sr. Product Manager
Dash Social —Canada
- Full-time
- AI
- Communication skills
- Wellness program
- Dental care
Senior Portfolio Officer
Metrolinx —Canada
- $93,798 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Summer Opportunity, Commission-Based Appointment Setter
Mrkt360 Inc —Canada
- From $310 a day
- Sales
- English
- Business development
- Flexible schedule
Quick apply

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Collection Agent
MetCredit —Mississauga, ON
Paid hands-on training with our experienced management team. Mississauga, ON L5N 2W5: reliably commute or plan to relocate before starting work (required).
$3,000 a month
Quick apply
Hybrid Call Center Agent
Bill Gosling Outsourcing —Barrie, ON
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/or supports to update customer’s account…
From $17.60 an hour
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13d

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Customer Service Agent

Soprema
Dieppe, NB

Apply Now

Job details

Full-time
7 days ago

Benefits

Profit sharing

Skills

Bilingual
Microsoft Word
French
Microsoft Excel
Filing
English
Microsoft Office
High school diploma or GED

Full job description

Positions 1
Diploma College Degree
Shift Daily
Job status Permanent
Workplace Dieppe, New-Brunswick
Work timetable Full time
Years of experience 3 to 5 years
Rate To be discussed
Date according As soon as possible

Participation in profit sharing
Shutdown at Christmas and all paid holidays
Flexible insurance program (80% paid by the company after probation and up to 100% after one year!)
Pension fund / 2 contribution options:
- 3% employee – 3% employer
- 5% employee – 4% employer
Social club
Paid weekly
Reimbursement for physical activities (according to internal policy)

YOUR ROLE IN OUR TEAM

The incumbent works in a dynamic, fast-paced, field-oriented environment where client requests are frequently urgent, last-minute, or subject to rapid changes. They are responsible for managing client requests and ensuring the delivery of high-quality customer service at all times, adapted to a field-based clientele that may sometimes use informal language.

In this context, they play a key role in coordinating orders and prioritizing urgent requests, while maintaining a professional, respectful, and solution-oriented approach. They actively contribute to both internal and external customer satisfaction and to the smooth execution of operations.

THE CHALLENGES WE HAVE FOR YOU

Answer incoming customer calls;
Efficiently manage and process requests that are often urgent or last-minute, taking into account clients’ operational realities;
Provide customers with information regarding product pricing, promotions, and other relevant details;
Prioritize orders based on urgency and ensure thorough follow-up on deliveries, returns, and adjustments;
Demonstrate flexibility, composure, and sound judgment in an environment characterized by frequent pressure and tight deadlines;
Adapt communication to a field-based clientele that may use informal language, while maintaining a high level of professionalism;
Work proactively to quickly identify practical and tailored solutions to meet customer needs;
Participate in communicating and promoting current offers to customers;
Collaborate closely with representatives and other teams to ensure effective coordination of files;
Communicate information within their scope of responsibility clearly and in a structured manner;
Respond to basic technical questions from customers;
Participate in the filing and electronic archiving of documents;
Performing any other related duties as assigned.

THE SKILLS WE ARE LOOKING FOR

Education

High school diploma or equivalent qualification required;
2 to 3 years of experience.

Knowledge

Proficiency in MS Office (Excel and Word);
Bilingualism required (French and English – ability to communicate effectively with customers in both languages).

Work conditions

40-hour work week;
Salary based on experience;
Participation in the company’s profit-sharing program;
Four (4) days of mandatory in-office work;
Office-based position.

Apply Now

Refine Your Search

service agent jobs in amherst, ns

Customer Service Agent

Residential Counsellor

Contact Centre Service Agent (NS - Remote)

Aircraft Fueler

Customer Service Specialist

Administrative Assistant

Customs Release Agent

New Brunswick Remote Roadside Assistance Specialist - Part-time

New Brunswick Remote Roadside Assistance Specialist - Bilingual (English/Spanish)

New Brunswick Remote Roadside Assistance Specialist - Bilingual (English/Spanish)

Customer Care and Reservations Specialist - Bilingual

Reservations Agent - Bilingual

Customs Release Agent

ServiceNow AI Architect in Canada

Sr. Product Manager

Senior Portfolio Officer

Summer Opportunity, Commission-Based Appointment Setter

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