Outside Services Team Member
Location: National Pines - 8165 Sideroad 10, Innisfil, ON L9S 4T3
Status: Seasonal
Hours: 20-30/week
Reports to: Head Golf Professional
About us: National Pines is a renowned private golf club servicing Simcoe County and the Northern GTA. Our course blends challenge and playability on a walkable, engaging property designed by acclaimed Canadian architect Thomas McBroom.
Our club exists to bring good people together for unforgettable experiences on an exceptional golf course.
The same commitment to course quality, stewardship, and member experience at National Pines carries through the broader Purposeful Golf portfolio.
Purposeful Golf is an owner/operator of premium golf properties across Ontario.
We aim to carefully curate a portfolio of golf properties, each distinct in its purpose. By emphasizing quality over quantity, we aim to deliver memorable experiences, tailored to diverse needs, while leveraging scale to enhance, rather than dilute, the golfer’s experience.
About the role: As an Outside Services Team Member, you are the face of the club’s daily operations. You will ensure a seamless, premium experience for members and guests by managing the bag drop, practice facilities, and golf cart fleet. Working closely with our Golf Shop and Professional Staff, you will uphold our high standards through a "people-first" approach to service.
Purpose Statement: To ensure golfers arrive at a prepared, welcoming, and well-run golf operation.
What you’ll do:
- Premium Bag Drop Service: Provide a high-end welcome by greeting members and guests by name at the bag drop upon both arrival and departure.
- Practice Facility Excellence: Maintain the presentation and functionality of the practice facility throughout the day to ensure a seamless warm-up experience.
- Post-Round Guest Care: Proactively greet golfers as they complete their round, providing professional club cleaning and assistance.
- Fleet Management: Responsible for the daily maintenance, cleaning, and stocking of our power and push cart fleet.
- Staging Area Oversight: Ensure the cart staging area remains fully stocked, organized, and tidy, reflecting our commitment to a premium property experience.
What you bring:
- Friendly and professional demeanor with strong interpersonal and communication skills
- Commitment to providing exceptional service to members and guests
- Strong attention to detail and pride in maintaining clean, organized spaces
- Reliable, punctual, and able to take direction while also working with initiative
- Positive attitude and willingness to contribute to a team environment
- Ability to anticipate member needs and respond in a courteous and timely manner
- Knowledge of golf and golf etiquette considered an asset
What You Need:
- Must have a flexible working schedule including early mornings, evenings, weekends, and holidays
- Ability to work outdoors in varying weather conditions (heat, cold, rain)
- Comfort with both fast-paced service days and slower periods
- Strong attention to detail and ability to work independently and as part of a team
- Physical stamina for walking the property, standing for long periods, lifting up to 30 lbs overhead, bending, and carrying equipment
Why You’ll Love It:
- Golf perks and multiple course access
- Excellent discounts in the Golf Shops company-wide
- 50% off all staff meals while on shift
- Fairways to Excellence Program
- Invitation to join staff golfing events
Compensation:
- $17.60 to 18.50/hour per hour depending on prior experience
- $16.60 per hour (students)
Your Opportunity
We encourage anyone excited about this role to apply, even if you don’t meet every requirement. Purposeful Golf values diverse perspectives, welcomes applicants from all backgrounds, and is committed to creating an inclusive environment. Accommodations are available for candidates who need them during the application or interview process.
